Chipotle Mexican Grill

This chipotle is great! The food is made well, the people are kind and helpful, I never have issues with my order, whether I order there or through the mobile app, I'm always satisfied with the amount of food I receive, no issues at all for me. Thank you Chipotle team!

Vegetarian options: Great option for vegans and vegetarians

Dietary restrictions: Vegan

Recommended dishes: Guacamole, Salsa

The staff was very rude... I asked for just a little hot sauce the lady looked at me and smiled and poured a whole laddle of hot sauce on it... I said that was to much and they wouldn't fix it.... I've had multiple issues with this store and employees being extremely rude to me.

Atmosphere: 2

Food: 4

Service: 1

They are stingy

Service: 1

Recent mobile order for lunch.
I am sure the weather has an impact on supplies/ingredients available and labor.
That being said, my order was inedible.
I ordered a salad, with chicken & guacamole. I got a bowl with pieces of salad mix, brown guacamole and a couple small bits of chicken. The bottom was full of water from the salad mix I am assuming.
I honestly was left with thinking I could at least eat a few chips, but they were browned beyond eating. I like the crispier chips so that was a bummer too.
Would prefer next time my order being turned away if what I ordered isn’t available. I know it doesn’t help business at the moment, but I work in the area and order lunch here often. After being out lunch that day and my $$$, I don’t know if I will order here again any time soon.

Horrible customer service.
Bad order for the 4th time in the last 2 months.
Very upset because no one answers the phone and google says they are open.

I wish I could give this zero stars. Our food was inedible and the guac was disgusting (rancid). I took a picture of the chips and guac. It's hard to describe the smell of the chicken bowl (we found one piece of chicken in it). It smelled like the food had been sitting out for hours. For the automated person telling me to contact customer service. I did and the person I talked to was super rude. I waited so that I could do my survey for 10 minutes but she wouldn’t put me through to it. All in all NEVER getting chipotle after this experience again.
I have pictures but it won’t let me post on here go check on their yelp review. 1.5 stars for a reason.

Atmosphere: 1

Food: 1

Service: 2

A location that I actively avoid and today I was reminded why. The portion sizes are highly inconsistent usually on the much lower end. Today I ordered from here in person and had regret even before paying. When I ask for black beans on a bowl and I can literally count less than 10 on my meal that is unacceptable. When asking the employee if I could please get a little more, she sighed at me and said that was a normal portion. I love being lied right to my face after watching you give 3-4 times the amount I received by the customers before and after me.

Atmosphere: 1

Food: 1

Service: 1

So many issues at this store not even going to bother listing them. But I got the worst made burrito I have ever seen. All of the lettuce (skimpy half portion) was crammed at the end. The last of my burrito was pure lettuce. I wish my girlfriend didn't want to eat here.

Atmosphere: 1

Food: 1

Service: 1

Ordered delivery. Already pay more for delivery and we paid more for extra portions. Didn't even get single portions. The bowl was half full at best.

Atmosphere: 1

Food: 1

Service: 1

A legit nail was in my food. I tried calling the restaurant but they just pick up and hang up.

Atmosphere: 1

Food: 1

Service: 1

Rude and disrespectful horrible customer service they legit gaslighted won’t return to this chipotle again 😡

This typical Chipotle was clean, easy on/off the expressway, and somewhat small seating-wise. What impressed me most was the accommodating staff. My wife and I decided to split a burrito because they are too big to eat in one sitting and we were on the road and didn't want leftovers. It was a poor decision because we couldn't agree on the veggies. My wife can't tolerate raw onion or peppers, which nixes the salsas and guacamole. As we sat hemming and hawing, the server suggested fixing the burrito to my wife's liking and packing the toppings I like into little containers that I could add to my half. Perfect solution! We enjoyed our lunch.

Atmosphere: 3

Food: 4

Service: 5

Always a win.

Atmosphere: 5

Food: 5

Service: 4

I went to this chipotle and ordered a brisket bowl. When it was time for me to eat it, the meat was totally burnt. I couldn’t return it because I was working in Kansas and didn’t get off till after closing time. I was very disappointed with my food.
Wish I knew how to upload the pic I took of the food

Atmosphere: 4

Food: 1

Service: 2

I feel like I just woke up the people behind the counter when I went in. They clearly did not want to be bothered by pesky customers. I thought I would try a taco but I was told I would have to wait 15 mins for that because the equipment was being cleaned, why they wouldn't wait to do that until after after closing shows their total disregard for customers. I ordered a brisket bowl, it was probably 80% rice a little meat, and then pico and cheese. The people behind the counter were too lazy to speak up so I could hear them and, again, they really didn't want to be bothered by a customer anyway. The total came up to almost 18.00 for a skimpy brisket burrito bowl. I did get chips also and they were stale. Pathetic customer service, wayyyyy overpriced food and they definitely do not care. I won't go back.

Atmosphere: 1

Food: 3

Service: 1