Not sure your employees know what half and half is. Seems like they always want to short you on steak. Do better! Especially when it's chicken/steak.
Service: 3
Meg N.
This Chipotle is the best! I get big portions every time and the perfect amount of toppings. This has been with ordering in person, pick up through the app, and delivery. The steak had struggle bussed a couple times for me so I switched to chicken and no issues since. There are few things in life right now more consistent than this Chipotle. Kidding. Mostly. Seriously though, these guys rock.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Bowl
Teemon Henderson
I only went because they started serving the brisket bowl again. You know when Chipotle first opened you could get as much of the toppings as you wanted. You know like the cheese, rice, beans, veggies. Now they gate keep it. I had to keep asking for veggies and cheese. The restaurant isn't as clean as it should be.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bowl
Black Jack
This location never answers I do t recommend people working here either
Michael Jasinski
Great food and service. Portions were on point
Atmosphere: 5
Food: 5
Service: 5
Summer Patterson
Staff seem depressed and they said "we ran out of cheese for tonight" who runs out of a main iingredient?!?! That's crazy to me
Update: 10/21/2024 I wish I could give this location a zero (0) since they are batting less than 20% on pick up order accuracy. If you order for pickup, expect to not get your order right. If you order a vegetarian, they will likely cheat you out on the guac (a very common occurrence at this location). 5 thumbs down and feedback to Chipotle has made NO differnce in service quality. But if you go in person and have your food made, you can watch them closely to ensure they get the order right.
Update 08/20/2024
This location continues to be one of the worst Chipotle locations in the city if you are ordering pickup. 9 out of 10 times they have not gotten the order right. Staff on the pickup order line has an attitude and won't admit their mistake or try to correct it. Don't go here unless you are watching them make your order. If you place an order online, open each item to ensure it was made correctly. If you see my review from before, you will notice that this pattern is not new. And just can't get over the disrespectful attitude like they weren't the ones making the mistake. Tired of Chipotle online experience. Apparently Chipotle management doesn't care either since I have provided this feedback directly to them many times. I would fire the manager.
UPDATE: 12/27/23 - This location in particular can't seem to get called in orders right. Called in order for three bowls. Two were made correctly. One was nowhere close to what was ordered. They gave us someone else's bowl in place of what I orderd. One person disappointed (and another customer also who got our order). Online customer service is a joke. They should save money by disabling the robot. The two correct order bowls were made well - good portions and as ordered. Not the first time online order has been incorrect. Tried to resolve online and the robot offered a free drink (which wasn't the mistake) and ended the chat without me agreeing to the resolution.
The following is from 4 years ago. Leaving it here to show the place is headed downhill: Chipotle is a favorite place to visit for my kids. I usually visit Chipotle for lunch but this was a dinner visit. The place was clean, service was probably and courteous (as always). Utensils were stocked. It was a good experience meeting expectations. Till the next time.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Barbacoa Burrito Bowl
Aja Beeks
Fast service.
Joslyn Martinez
This location never answers I do t recommend people working here either
Andrew Davis
Quick, and polite
Parking: Parking at rear of the building but shares with other restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Nicole Herndon
Every employee I observed is on task keeping this establishment cleaned and The food fresh. Plus, I’ve watched and listened to them converse among themselves and other customers and myself as well. I must say they’ve got to be the most friendly and pleasant work crew I’ve seen in a very, very, very long time.! Good job to you all! Much appreciated!!
Not polite in dealing.
Service: 1
Don't
Atmosphere: 1
Food: 1
Service: 1
Very Friendly and professional
Parking: 75th Street Kansas City Missouri
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Steak Bowl, Chicken Burrito Bowl
Ridiculously small portion sizes for the money
Not sure your employees know what half and half is. Seems like they always want to short you on steak. Do better! Especially when it's chicken/steak.
Service: 3
This Chipotle is the best! I get big portions every time and the perfect amount of toppings. This has been with ordering in person, pick up through the app, and delivery. The steak had struggle bussed a couple times for me so I switched to chicken and no issues since. There are few things in life right now more consistent than this Chipotle. Kidding. Mostly. Seriously though, these guys rock.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Bowl
I only went because they started serving the brisket bowl again. You know when Chipotle first opened you could get as much of the toppings as you wanted. You know like the cheese, rice, beans, veggies. Now they gate keep it. I had to keep asking for veggies and cheese. The restaurant isn't as clean as it should be.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bowl
This location never answers I do t recommend people working here either
Great food and service. Portions were on point
Atmosphere: 5
Food: 5
Service: 5
Staff seem depressed and they said "we ran out of cheese for tonight" who runs out of a main iingredient?!?! That's crazy to me
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Update: 10/21/2024
I wish I could give this location a zero (0) since they are batting less than 20% on pick up order accuracy. If you order for pickup, expect to not get your order right. If you order a vegetarian, they will likely cheat you out on the guac (a very common occurrence at this location). 5 thumbs down and feedback to Chipotle has made NO differnce in service quality. But if you go in person and have your food made, you can watch them closely to ensure they get the order right.
Update 08/20/2024
This location continues to be one of the worst Chipotle locations in the city if you are ordering pickup. 9 out of 10 times they have not gotten the order right. Staff on the pickup order line has an attitude and won't admit their mistake or try to correct it. Don't go here unless you are watching them make your order. If you place an order online, open each item to ensure it was made correctly. If you see my review from before, you will notice that this pattern is not new. And just can't get over the disrespectful attitude like they weren't the ones making the mistake. Tired of Chipotle online experience. Apparently Chipotle management doesn't care either since I have provided this feedback directly to them many times. I would fire the manager.
UPDATE: 12/27/23 - This location in particular can't seem to get called in orders right. Called in order for three bowls. Two were made correctly. One was nowhere close to what was ordered. They gave us someone else's bowl in place of what I orderd. One person disappointed (and another customer also who got our order). Online customer service is a joke. They should save money by disabling the robot. The two correct order bowls were made well - good portions and as ordered. Not the first time online order has been incorrect. Tried to resolve online and the robot offered a free drink (which wasn't the mistake) and ended the chat without me agreeing to the resolution.
The following is from 4 years ago. Leaving it here to show the place is headed downhill:
Chipotle is a favorite place to visit for my kids. I usually visit Chipotle for lunch but this was a dinner visit. The place was clean, service was probably and courteous (as always). Utensils were stocked. It was a good experience meeting expectations. Till the next time.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Barbacoa Burrito Bowl
Fast service.
This location never answers I do t recommend people working here either
Quick, and polite
Parking: Parking at rear of the building but shares with other restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Every employee I observed is on task keeping this establishment cleaned and The food fresh. Plus, I’ve watched and listened to them converse among themselves and other customers and myself as well. I must say they’ve got to be the most friendly and pleasant work crew I’ve seen in a very, very, very long time.! Good job to you all! Much appreciated!!
Atmosphere: 5
Food: 5
Service: 5
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