Chipotle Mexican Grill

4151 Sterling Ave, Kansas City
(816) 245-7324

Recent Reviews

Rebecca Johnson

Everyone was so kind & helpful!! Thank you!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Bowl

Cozette Ryan

This was the filthiest Chipotle I have ever been to. Trash on floors, dirty tables, messy soda area. I wouldn't even think of sitting outside. Doesn't look like they ever clean those. Trash over flowing. I would not ever go back.

Atmosphere: 2

Food: 2

Service: 2

Nicole J.

Filthy. Poor service. Slimy lettuce that when questioned was told it was wet from being washed. Not at all the standard I expect from Chipotle. We were traveling and assumed Chipotle was a safe option for semi healthy food, but this was a the most disappointing Chipotle experience we've had.

Bryant Birdsong

They forgot the most important thing of my order, the rice. The thing that brings it all together, the reason I started eating Chipotle. The thing that brings me joy. The reason I am alive. Rice is the most beautiful side dish to exist in this world. I was so excited to receive my order with my mouth watering for the beautiful rice. I had a nasty feeling before thinking, "I feel like they're going to miss my rice for some reason." I was starving; I got paid today from work. I was so excited to see that I got money to get some Chipotle. Excited to open the bag, I peek in and notice the most atrocious, horrible, vile thing happened to me; I noticed that there was, in fact, no rice. It was the driest meal of my life. But that wasn't the only disappointment; the 2nd most important thing was also missing—sour cream. It felt like a double blow. I felt like crying. I was thinking "I can't wait to eat this food, finish rewatching Mean Girls and be happy." Additionally, the girls working in the front had terrible attitudes and stank faces; they were on their phones, making the experience even worse. So, in fact, I give this place 1 star, the best I could do. So please, give me rice and sour cream next time.

Atmosphere: 1

Food: 1

Service: 1

Donovan Williams

Food was over cooked and people didn't know what they were doing plus they were out of both cheese and queso at 7pm

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Chipotle Chicken Bowl

Cristal Jaimes

Horrible customer service and Ghettttttoooooo! They’re putting the new people that can’t work the line the place is dirty no music all you hear is workers arguing

Atmosphere: 1

Food: 1

Service: 1

Rafa Jr Gutierrez

This place is ghetttooooooo , a lot of mayats iykyk hire Mexicans or Asians that actually like to work and give out good portions I just made her throw away my quesadilla for the amount of meat she put …got her little attitude on and I asked for a burrito instead …management hire better people please no more mayats

Atmosphere: 2

Food: 3

Service: 1

LaRonda LaNear

Store could be cleaner. Staff could be a bit nicer. They skimp you A LOT on your food even though you’re paying top dollar. I typically wouldn’t stop over here but I was hungry and in the area. The staff could really use some customer service training.Vegetarian options: Sofritas

Atmosphere: 1

Food: 3

Service: 1

Jim Drummond

Its was good just not much chicken

Atmosphere: 4

Food: 4

Service: 4

Brooke S.

it's a little ridiculous that they're always out of something no matter what time you go in unless it's a mobile order tonight it was pico and cheese

Alexander C

Restaurant closed and locked their doors at 9 although they don't close until 10 pm? Closing an hour early? Several people left disappointed because this Restaurant advertised false hours, not coming back here.

Patrick Oakes

Food is almost always good, slow service this time, maybe short handed or training..

Atmosphere: 3

Food: 4

Service: 2

Alexis Duncan

Sad SMH someone needs to fire the childish high-school student that goes to van horn writing profanity on customers reciets and obviously playing in people's food.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chipotle Chicken Bowl

Mr. Shannon Harris

By the time I get home with my tacos the shells were soggy and fell apart. Good if you eat when first made.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Chips, Salsa

Anna D.

Took them 15 minutes to take our order. The food was not as good compared to other locations. The chips were so salty we couldn't even eat them and the outside of an avocado was in our guacamole. Spent $54 for poor quality.

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