Dunkin'

10143 Wornall Rd, Kansas City
(913) 354-2635

Recent Reviews

edwin mijangos

Came in this Dunkin, stood around for 5 min. And not a soul in sight. I heared people gossiping in the back room. I called out for someone and nothing. Place looks dirty and the front doors have more fingerprints on it than the fbi has on record. Lol. Won't be back but hope management does better!

Atmosphere: 1

Service: 1

Talie Hugo

My donut ? are always hard and stale tasting. I don't know what's going on but gotta do better they never use to taste like this.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Donuts

Marcia Waller

I ordered it everything bagel with cream cheese and it was burnt. I went through drive-thru so I didn't realize it until I got to.

Food: 1

Service: 5

Recommended dishes: Bagels

Dustin Williams

There was nobody that wanted to do their job you could hear them in the back but they wouldn't come and make my doordash order.the food is usually great but I didn't get any to rate.

Food: 1

Service: 1

Contessa Rivera

I went to the Dunkin drive-through today to grab my iced coffee. It felt like the lady that took my order was rushing me and very rude and when I got up to the window they handed me my ice coffee and a quarter of it was missing probably one of the worst experiences that I’ve had in a Dunkin 10 out of 10 do not recommend. The photo below was after I took about two small sips I am a slow drinker. ?

Atmosphere: 2

Food: 1

Service: 1

AmJuan Robinson

They are always in a rush. I just moved to this area and already been almost 7x. It's really the moring crew. I'll just start going later in the afternoon before they close. The closing crew is nice nd patient.

Crystal Colleen

I walked in while they were having their staff holiday party. I’ve never met such a happy enthusiastic staff at a coffee shop before.

Atmosphere: 5

Food: 5

Service: 5

Stuart

Yummy donuts and the lobby area was clean.It was not busy, so service was quick.

Atmosphere: 5

Food: 5

Service: 5

K M

Visited on 12/8 wonderful morning crew, friendly and cheerful. The donuts were fresh and the lady making my coffee said it would be a slight wait because she's adding fresh espresso- no problem! I saw the regional manager on my way out and she was just as polite. Great Team, Dunkin! Thank you!

Atmosphere: 5

Food: 5

Service: 5

DARTH TWADER

Pumpkin spice was on point. Fun seasonal offerings. Great service.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Donuts

Jacob McCleery

The employees are on some kind of heavy drugs. Bagel wasn’t bad

Kaelee Fletcher

Coffee was ok. Customer service was absolutely horrible!!

Atmosphere: 1

Food: 2

Service: 1

Jack Random Summons

Do not spend your money here, go anywhere else for coffee, energy drinks, or food. I wouldn't even want to talk to the manager again to complain in person, the service was so bad. They could care less if you come anyway, so no harm done. I rarely take the time to write reviews, but it needs to be said. They need to change stuff up if they want to get return business.

Atmosphere: 1

Food: 1

Service: 1

Helen Boerwinkle

I grew up in New England and love Dunkin but NOT THIS ONE!! ALWAYS gets it wrong!! NEVER apologize and NEVER fixes ANYTHING!! Below is my croissant regular (Not pepper) bacon and cheese to give to my autistic granddaughter she literally can't bite it! It is so stale!! So FRUSTRATED! I PAID $27.XX For 2 ice coffees, 4 orders of hash browns, this "croissant" (not) burnt stale, English muffin with pepper bacon and 2 hot dogs in burn croissant roll ups!! NEVER AGAIN!!

Melinda S.

Great place To grab cup of joe and great employees!!So quite inside if you need to study or work! Food is hot!

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