Five Guys

1803 Village West Pkwy, Kansas City
(816) 929-6412

Recent Reviews

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Larry

Ordered online said 8-13 minutes arrived 10 minutes later waited for 30 minutes after I notified I was here. The complaint is not about the wait for your amazing food it’s how lack of instructions lead to people being confused, mad and irritated and then it doesn’t matter how good your food is. Have some direction on online pick up at Legends.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Cheeseburger, Cajun Style, French Fries

William Dicksin

If you can afford this place, the burgers are fire. If you want fries n a drink, plan on spending around $20 per person. The staff is awesome minus the guy w glasses running the register. The way he talks to ppl makes you wonder why they let him interact w customers. But as smooth as the rest of the staff works n flows together the register might be the best place for him

Dietary restrictions: I just can’t get the taste of 5 Guys out of my mouth

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, French Fries

Hayley M Holesgrove

I always enjoy a good burger from here. The oinion and mushrooms are the best. Staff are always super friendly, professional and kind. The place is clean. For me, this is a good place to meet and enjoy delicious foods with friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

YouGotHouses WeGotMahomes

Probably the best hamburger from a chain restaurant. Fries a little too greasy for my taste, but the burger was very good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger

Emy Ermy

I forgot my bag in this place and when I returned they told me that one of the clerks was not there, then a lady told me that it was there and gave it to me! I don't understand

I forgot my bag in this place and when I returned they told me that one of the clerks wasn't there, then a lady tells me that it is there and gives it to me! I don't understand.

Atmosphere: 1

Food: 5

Service: 5

Fahed Alfakhouri

Alittle pricy but good food

Atmosphere: 4

Food: 4

Service: 4

Bonnie Biehn

It was nice experience there. This was second time there. The were very helpful on everything we need.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Matthew Braman

Everything was delicious and good prices

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Their Cheeseburger, Cajun Style, French Fries, Hamburger

Kiesha Goard

The burgers don't taste the same. They were very bland, but the service was fair.

Atmosphere: 3

Service: 3

debbie chmidling

What's not to love. Friendly employees that look like they want to be there, orders are always correct, fries should b a sin to be that good. Worth every cent spent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Hamburger

Bent Simonsen

Great Burger concept with good choices
The staff was friendly
Many tables had food leftovers and need cleaning

Atmosphere: 3

Food: 4

Service: 3

Teresa Moore

Arrived to find little to no customer traffic. And yet it took 12 minutes for me to receive my food. 12 minutes with 4 folks standing around behind the counter....
The young gentleman that took our order was very polite and thorough. I even left my change as a tip. But $40 for unseasoned burgers that took 13 minutes to get in a semi empty restaurant? Never again. And the kicker? Every customer after us seemed to get their food in no time at all! Some didn't even get to sit down, and their number was called.
It had been several years since I'd had 5 Guys. I won't EVER go back after this!

Atmosphere: 3

Food: 1

Service: 1

Madisyn Winters

Had a small issue Caleb was very kind and helpful getting it solved :)

Atmosphere: 5

Food: 5

Service: 5

Stephanie Goodman

Ordered ahead to keep us on the road for our trip. Parking was absolutely awful because it is in a busy mall. Thankfully I was able to drive around while my husband ran in to pick up the order. Food was fantastic.

Dietary restrictions: Gluten free

Parking: Parking is extremely difficult to find, especially at peek hours.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Five Guys Style

Victor N

Food tastes very fresh and delicious, but very pricey for what it is. Got a small fries, but received a ton, which is great!

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