Restaurant was rude dirty! Staff was rude! Manager told me she heard the drive thru conversation on her headset and wasn’t wearing a headset when I walked in. She was more focused on taking my order instead of hearing my complaint 👎🏽👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
Marieelena Bruno
Black man making my sandwich was flat out rude to me but sugary sweet to other white customers I am a black women will not be returning. Food was not good and was sloppy. The host was welcoming and polite.
Atmosphere: 1
Food: 1
Service: 1
emma Lamb
Ordered delivery, they were fast and my food was delivered fresh and everything was right!
Amna Sheikh
Good food
Atmosphere: 4
Food: 4
Service: 4
Mary White
Slowest Jimmy John's experience I've ever had. I always order ahead to make it even quicker, but I had to wait on the drive thru because the lobby was locked. Then I'm the drive thru they said there was a 15 minute back up but to just "pull to the window" to get my order. Well there's no way to skip a drive thru line.
Extremely disappointed with the service.
Food: 3
Service: 1
Devin Ljung
Just wanted to say that this is one of the best Jimmy Johns in KC. They have a friendly staff and I really enjoy the ladies working the window. Angela GM also took really great care of me helping me out with a lunch for an association I'm part of despite being incredibly busy. Thanks all!
Atmosphere: 5
Food: 5
Service: 5
Charles Ledom
Ordered a sandwich combo for delivery only to find out they don't have delivery drivers and are using a 3rd party. That 3rd party stole my meal. New management has butchered this location. Don't order from here unless you want to risk losing your meal.
Service: 2
Christina Perisho
I WON'T BE COMING BACK HERE!!!! I was a regular, 2 days a week every week, till I got the wrong sandwich, got to work an found out. I called they said they would deliver the correct sandwich but didn't. When I called they him hauled around about the delivery so I bluntly asked if they were going to deliver me a sandwich or not and I was told they didn't have to put up with the way I was talking to them!!! Is it so wrong for me to ask that they correct their mistake??? I don't think so but I guess they do!! Well good bye Jimmy John's, there are plenty of other places to go.
Atmosphere: 1
Food: 1
Service: 1
sugary green
This was my first ordering from Jimmy John's. Stephanie was patient with me and very kind in general. My sandwich was amazing!
It’s partially my own fault, because who tf goes to Jimmy John’s for a wrap ??♀️??♀️. I ordered the chicken Caesar wrap (extra chicken) and got no chicken ??. Went back, they fixed it but it was so disgusting I should have just asked for a refund. Waste of 18 dollars.
Atmosphere: 2
Food: 1
Service: 3
Jeff Morris
Fast, Friendly staff. I use the rewards program for free stuff. I recommend it. Drive thru, dine in or take out. I'll be back ?
Atmosphere: 5
Food: 5
Service: 5
Valerie
Have had 2 bad delivery experiences with this location. First one took 1 1/2 hours to deliver. Today they called 40 minutes after ordering to say they had no drivers. I’d pass here for delivery.
Service: 1
Bison Dewey
very kind staff and food was well made <3
Atmosphere: 5
Food: 5
Service: 5
Rafael Cisneros
Very very friendly staff! They made sure my order was correct even when I forgot to ask them to add ingredients. They went ahead and added them after I ordered!
Restaurant was rude dirty! Staff was rude! Manager told me she heard the drive thru conversation on her headset and wasn’t wearing a headset when I walked in. She was more focused on taking my order instead of hearing my complaint 👎🏽👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
Black man making my sandwich was flat out rude to me but sugary sweet to other white customers I am a black women will not be returning. Food was not good and was sloppy. The host was welcoming and polite.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery, they were fast and my food was delivered fresh and everything was right!
Good food
Atmosphere: 4
Food: 4
Service: 4
Slowest Jimmy John's experience I've ever had. I always order ahead to make it even quicker, but I had to wait on the drive thru because the lobby was locked. Then I'm the drive thru they said there was a 15 minute back up but to just "pull to the window" to get my order. Well there's no way to skip a drive thru line.
Extremely disappointed with the service.
Food: 3
Service: 1
Just wanted to say that this is one of the best Jimmy Johns in KC. They have a friendly staff and I really enjoy the ladies working the window. Angela GM also took really great care of me helping me out with a lunch for an association I'm part of despite being incredibly busy. Thanks all!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich combo for delivery only to find out they don't have delivery drivers and are using a 3rd party. That 3rd party stole my meal. New management has butchered this location. Don't order from here unless you want to risk losing your meal.
Service: 2
I WON'T BE COMING BACK HERE!!!! I was a regular, 2 days a week every week, till I got the wrong sandwich, got to work an found out. I called they said they would deliver the correct sandwich but didn't. When I called they him hauled around about the delivery so I bluntly asked if they were going to deliver me a sandwich or not and I was told they didn't have to put up with the way I was talking to them!!! Is it so wrong for me to ask that they correct their mistake??? I don't think so but I guess they do!! Well good bye Jimmy John's, there are plenty of other places to go.
Atmosphere: 1
Food: 1
Service: 1
This was my first ordering from Jimmy John's. Stephanie was patient with me and very kind in general. My sandwich was amazing!
Food: 5
Service: 5
Worst place for decent customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s partially my own fault, because who tf goes to Jimmy John’s for a wrap ??♀️??♀️. I ordered the chicken Caesar wrap (extra chicken) and got no chicken ??. Went back, they fixed it but it was so disgusting I should have just asked for a refund. Waste of 18 dollars.
Atmosphere: 2
Food: 1
Service: 3
Fast, Friendly staff. I use the rewards program for free stuff. I recommend it. Drive thru, dine in or take out. I'll be back ?
Atmosphere: 5
Food: 5
Service: 5
Have had 2 bad delivery experiences with this location. First one took 1 1/2 hours to deliver. Today they called 40 minutes after ordering to say they had no drivers. I’d pass here for delivery.
Service: 1
very kind staff and food was well made <3
Atmosphere: 5
Food: 5
Service: 5
Very very friendly staff! They made sure my order was correct even when I forgot to ask them to add ingredients. They went ahead and added them after I ordered!
Atmosphere: 5
Food: 5
Service: 5
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