Recommended dishes: World Famous Fries, Mcdouble, French Fries, Mcchicken
Carlos Vides Advisor Academy
We like to go here their specials
Food: 4
Service: 5
Andy Rauseo
1/5 stars. Extremely disappointed with my recent experience. Incorrect order, missing items, and had to drive back to get it fixed but ened up asking for a refund. Staff was rude and unapologetic. Lack of professionalism and poor customer service. Will not be returning and cannot recommend this location to others. Management needs to address these issues promptly to avoid losing more customers.
Atmosphere: 1
Food: 1
Service: 1
James Huntington
The staff was only helping drive through customers. The lobby was full but no one would take orders.I asked for help and a young man (very aggressively) yelled; use the Kyosc! It wouldn't work. I decided that my money is good anywhere so I left and went to Wendy's. I got great service and will never go to McDonald's again!
Atmosphere: 1
Service: 1
Arthur Gonzales
Quick and good
Atmosphere: 5
Food: 5
Service: 5
Joan DeMoss
Older gentleman (twins) are very polite and helpful.Parking: Parking on both sides of the building. Approximately 20 spaces not impacted by drive thru line.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac
Creole Barbie
The employees need to wear hair nets there is no sense in a customer having a long brown strand a hair in there burger when they bite into that is disgusting disrespectful and very unsanitary I attempted to call to complain however no one wants to answer so here it is do something about this matter!
Raquel Galindo
Takes to long just for one thing, they don't attend you even if there in front of
Atmosphere: 1
Food: 2
Service: 1
Hector Mancera
No heat in the lobby and only 5 tables open, closed off section so they don't have to clean the whole lobby.
Atmosphere: 1
Food: 2
Service: 2
Roxanne Tello
I like going to mcdonalds. My kids love the nuggets and fries. But every time I go there are rude people. They don't listen to half the things I order and end up charging things that i dont recieve. When you want nuggets you want the sauce which always comes out missing or different. Then the fries come out cold. Worst of all when I ask for ketchup the staff roll their eyes and give me a pack or two. If I'm ordering 4 large fries I would like to have at least 4 packs. Another thing I don't like is I ask for no pickles and no onions and yet they put it. I really not liking the service at this mcdonalds and I feel like they need to do better.
I went through the drive-thru order my food as normal also I place a cookie tote with my food purchase got my food purchase food was cold mind you I purchased 30 nuggets so I went in I was so worried about my cookie tote that they made me wait 8 minutes in a drive-thru for and only takes 3 minutes to cook the cookies that they stated goes in asks and speak with the manager Marcia she's back there with the gentleman first thing She say out of her mouth oh he can wait let alone I'm standing here with a manager that is in the store that took me to her so I said so you want to make a paying customer wait that has a complaint oh I thought you was here to fill out an application and I said if I was here to fill out an application I would not want to be here working up under you because of the demeanor that you just gave me so I proceed to go to the front to get my cookies Erwin is sitting here speaking Spanish not knowing I am a African American bilingual speaking male so he's sitting up here calling me stupid black man complaining about cookies so when I start to speak in Spanish that's when everyone want to come up and say no no we was just waiting for your cookies again no they were rude they were sitting there talking to me as I didn't know what they were seeing they're all calling me dumb and you know basically making me feel like I'm a nuisance because I was complaining about something that I paid for Marcia needs to be put in another position that's not dealing with McDonald's Erwin needs to be put in another position that's not dealing with McDonald's because right now and the process they gave me they made me feel like I'm just ignorant black man because there is a lot of homeless black people that wander around there so I don't understand that she must mistaken me for homeless black man because I was in my work clothing that's how I took it just by the demeanor in the way that she was speaking to me and I still didn't get my food corrected that was making me seem like I was such a nuisance and a problem like I was causing a big scene and it was upper management that was there above her that was sitting back there that was allowing this as well so someone from corporate that was sitting right there looking at me dead in my face was letting this happened yesterday approx me at 12:16 so when corporate was there with Marcia that corporate person to get put in another position that's not dealing with McDonald's either for her to sit up there and have that behavior over a paying customer that's having a complaint about the workers and the food that I received how is that fair nor right and then when I ask for her name to call corporate Ms Marcia didn't give it to me The other manager that was on duty the Spanish lady that was on duty She the one that gave me your information cuz at first she wasn't going to give me her name so then when I start speaking Spanish that's when she wanted to feel concerned and I feel that's not right because if they didn't feel or think that I didn't know Spanish they would have kept talking to me disrespect me in Spanish not knowing I'm a bilingual African American male this store needs to be looked at it's too many complaints there's too many racism issues going on up there and I still haven't got a call back for corporate this McDonald's needs to be looked at it needs to be looked at by higher management at McDonald's corporate office because this is a ongoing issue that you guys do not need for your business and if you can minimize this by getting rid of all the bad apples thats when your tree will grow fruitfully you know
Atmosphere: 1
Food: 1
Service: 1
Dina
Employees are slow and ignore having you stand there for 5 mins before they acknowledge you and they are rude with attitudes not to mention their food is sloppy a damn monkey could do a better job of running this store?
Atmosphere: 3
Food: 1
Service: 1
William Palmgren
I've never had a complaint from McDonald'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Double Cheeseburger, Chicken Sandwich, Mcchicken, Mcdouble, Double Quarter Pounder with Cheese, Strawberry Sundae, World Famous Fries, Cheeseburger, Sausage Biscuit, Sausage Mcmuffin, Hotcakes, Hot Caramel Sundae, Mcmuffin, French Fries, Happy Meal, Big Mac
Jose Solis
I wanted to take my family out but when we we're ordering they didn't answer in the drive thru and they even took way longer than the other McDonald's the other ones are really fast but this one was really slow and our was cold I don't recommend this McDonald's if you want to go to a McDonald's go to a different one unless you want to wait for 27 minutes for your food and want it cold and they made me pay more.
Atmosphere: 1
Food: 3
Jesus Montero
The people who are serving at this moment are the worst, rude and repellent!! ???
It's fast food what more is there to say
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Mcdouble, French Fries, Mcchicken
We like to go here their specials
Food: 4
Service: 5
1/5 stars. Extremely disappointed with my recent experience. Incorrect order, missing items, and had to drive back to get it fixed but ened up asking for a refund. Staff was rude and unapologetic. Lack of professionalism and poor customer service. Will not be returning and cannot recommend this location to others. Management needs to address these issues promptly to avoid losing more customers.
Atmosphere: 1
Food: 1
Service: 1
The staff was only helping drive through customers. The lobby was full but no one would take orders.I asked for help and a young man (very aggressively) yelled; use the Kyosc! It wouldn't work. I decided that my money is good anywhere so I left and went to Wendy's. I got great service and will never go to McDonald's again!
Atmosphere: 1
Service: 1
Quick and good
Atmosphere: 5
Food: 5
Service: 5
Older gentleman (twins) are very polite and helpful.Parking: Parking on both sides of the building. Approximately 20 spaces not impacted by drive thru line.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac
The employees need to wear hair nets there is no sense in a customer having a long brown strand a hair in there burger when they bite into that is disgusting disrespectful and very unsanitary I attempted to call to complain however no one wants to answer so here it is do something about this matter!
Takes to long just for one thing, they don't attend you even if there in front of
Atmosphere: 1
Food: 2
Service: 1
No heat in the lobby and only 5 tables open, closed off section so they don't have to clean the whole lobby.
Atmosphere: 1
Food: 2
Service: 2
I like going to mcdonalds. My kids love the nuggets and fries. But every time I go there are rude people. They don't listen to half the things I order and end up charging things that i dont recieve. When you want nuggets you want the sauce which always comes out missing or different. Then the fries come out cold. Worst of all when I ask for ketchup the staff roll their eyes and give me a pack or two. If I'm ordering 4 large fries I would like to have at least 4 packs. Another thing I don't like is I ask for no pickles and no onions and yet they put it. I really not liking the service at this mcdonalds and I feel like they need to do better.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I went through the drive-thru order my food as normal also I place a cookie tote with my food purchase got my food purchase food was cold mind you I purchased 30 nuggets so I went in I was so worried about my cookie tote that they made me wait 8 minutes in a drive-thru for and only takes 3 minutes to cook the cookies that they stated goes in asks and speak with the manager Marcia she's back there with the gentleman first thing She say out of her mouth oh he can wait let alone I'm standing here with a manager that is in the store that took me to her so I said so you want to make a paying customer wait that has a complaint oh I thought you was here to fill out an application and I said if I was here to fill out an application I would not want to be here working up under you because of the demeanor that you just gave me so I proceed to go to the front to get my cookies Erwin is sitting here speaking Spanish not knowing I am a African American bilingual speaking male so he's sitting up here calling me stupid black man complaining about cookies so when I start to speak in Spanish that's when everyone want to come up and say no no we was just waiting for your cookies again no they were rude they were sitting there talking to me as I didn't know what they were seeing they're all calling me dumb and you know basically making me feel like I'm a nuisance because I was complaining about something that I paid for Marcia needs to be put in another position that's not dealing with McDonald's Erwin needs to be put in another position that's not dealing with McDonald's because right now and the process they gave me they made me feel like I'm just ignorant black man because there is a lot of homeless black people that wander around there so I don't understand that she must mistaken me for homeless black man because I was in my work clothing that's how I took it just by the demeanor in the way that she was speaking to me and I still didn't get my food corrected that was making me seem like I was such a nuisance and a problem like I was causing a big scene and it was upper management that was there above her that was sitting back there that was allowing this as well so someone from corporate that was sitting right there looking at me dead in my face was letting this happened yesterday approx me at 12:16 so when corporate was there with Marcia that corporate person to get put in another position that's not dealing with McDonald's either for her to sit up there and have that behavior over a paying customer that's having a complaint about the workers and the food that I received how is that fair nor right and then when I ask for her name to call corporate Ms Marcia didn't give it to me The other manager that was on duty the Spanish lady that was on duty She the one that gave me your information cuz at first she wasn't going to give me her name so then when I start speaking Spanish that's when she wanted to feel concerned and I feel that's not right because if they didn't feel or think that I didn't know Spanish they would have kept talking to me disrespect me in Spanish not knowing I'm a bilingual African American male this store needs to be looked at it's too many complaints there's too many racism issues going on up there and I still haven't got a call back for corporate this McDonald's needs to be looked at it needs to be looked at by higher management at McDonald's corporate office because this is a ongoing issue that you guys do not need for your business and if you can minimize this by getting rid of all the bad apples thats when your tree will grow fruitfully you know
Atmosphere: 1
Food: 1
Service: 1
Employees are slow and ignore having you stand there for 5 mins before they acknowledge you and they are rude with attitudes not to mention their food is sloppy a damn monkey could do a better job of running this store?
Atmosphere: 3
Food: 1
Service: 1
I've never had a complaint from McDonald'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Double Cheeseburger, Chicken Sandwich, Mcchicken, Mcdouble, Double Quarter Pounder with Cheese, Strawberry Sundae, World Famous Fries, Cheeseburger, Sausage Biscuit, Sausage Mcmuffin, Hotcakes, Hot Caramel Sundae, Mcmuffin, French Fries, Happy Meal, Big Mac
I wanted to take my family out but when we we're ordering they didn't answer in the drive thru and they even took way longer than the other McDonald's the other ones are really fast but this one was really slow and our was cold I don't recommend this McDonald's if you want to go to a McDonald's go to a different one unless you want to wait for 27 minutes for your food and want it cold and they made me pay more.
Atmosphere: 1
Food: 3
The people who are serving at this moment are the worst, rude and repellent!! ???
Atmosphere: 1
Food: 4
Service: 1