Panera Bread

311 NE Englewood Rd, Kansas City
(816) 453-2770

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Recent Reviews

Why allow for drive thru pick up of the orders if I’m going to get stuck in the line waiting behind someone who places a new order and I have to wait while my food is getting cold! Park the damn car and get the line moving.
We had to keep asking for parts of our order. They left out items and even argued with us! When our frozen lemonade was ready, the staff member came out to our table and ased us if we had ordered it. When we confirmed, she pointed to it on the counter and told us it was ready! What the hell? She came all the way to our table but didn't bring the drink! We also ordered a hot chocolate chip cookie with our meals but didn't get them. When we asked for them, we got cold...
The floor was so sticky for about 15 feet in front of drink machines that my shoes stuck to floor and I could hear mine and others shoes sticking and unsticking. I wondered if the customer facing cleanliness was representative of what wasn't visible.

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