Papa Johns Pizza
4637 Shawnee Dr, Kansas City
(913) 789-7775
Recent Reviews
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Order a couple of pizzas, I call when they don't arrive, waited forever for someone to pick up. Girl said an hour, I said it will be delivered? she said yes........call again, wait forever for someone to pick up. She says oh they are ready for pickup. Wait what? Never again. Your customer service sucks, same girl answered the phone. No care at all.
Atmosphere: 1
Service: 1
I ordered for delivery and they gave my pizzas to someone else. I get it mistakes happen. I was speaking with the manager and let them know that because of the delay (30 more minutes) I had to be somewhere and that I could wait but how could we make it right. Her response was "life's not fair and since we didn't mess up the pizza I can't do anything for you" I said you messed up when you gave it to someone else but it should be fair for both you and I. She said "I don't know what to tell you" then I asked to speak with her boss. I wad told "good luck with that" and she hung up on me. I have been in food my whole working life (30 years) and ok dint give me free food but you could have taken off 10% or something but she was so rude.
Atmosphere: 1
Food: 1
Service: 1
They extremely undercook their pizza. The cheese is hardly cooked. Stomach aches are guaranteed after eating pizza from this location
Atmosphere: 3
Food: 1
Service: 4
Pizza was good
Vegetarian options: Veggie pizza
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breadsticks, Create Your Own, Dipping Sauce
Pizza was good
Vegetarian options: Veggie pizza
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breadsticks, Create Your Own, Dipping Sauce
Every time I'm in, the place is clean and the staff are friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza... mmmm..
Atmosphere: 5
Food: 5
Service: 5
Pizza was fire af ordered before i left work was there 10 minutes after I got home grade A pj's Grade A good job
Food: 5
Service: 5
Recommended dishes: Sauce
I'd have some issues with the over the phone service. However speaking with Anna and the store he was able to verify and figure out and correct the issues that I had with my orders that I had ordered he credited me was extremely friendly which they always are here at the Shawnee store they're very they're very customer service oriented and I appreciate that Vermont she was able to come and see me and make things better for my service and I couldn't be happier with the Shawnee drive location
Atmosphere: 5
Food: 5
Service: 5
The pizza was fine blah blah blah... But that Brownie pan though ???. I can't get enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works
Restaurantji Recommends
Order always on time and fresh. Friendly staff - especially day crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The pizza barely had any sauce or cheese. The cheese sticks had a clump of cheese on 1/3rd of it and nowhere else. I asked for an extra garlic sauce and he got frustrated and said you need to add it to your order next time but at the same time they did not give me my sauce for the bread sticks.
Atmosphere: 1
Food: 1
Service: 1
1 employee always long
Atmosphere: 4
Food: 4
Service: 2
Ordered some pizza and some bacon cheese breadsticks. No bacon arrived.Fail.Come on PJs. 2 ingredients, and you missed half.
Atmosphere: 2
Food: 4
Service: 2
I've been to some bad places but the people that work here are the worst and they could care less about the business or helping anybody that walks in that door, don't ever expect to get your order under an hour.
Atmosphere: 1
Food: 1
Service: 1
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