Pizza Hut
4846 State Ave, Kansas City
(913) 287-2455
Recent Reviews
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Excellent service
Atmosphere: 5
Food: 5
Service: 5
Terrible place to shop, it takes too long just for a simple pizza because the people who are making the pizzas are on the phone while they work where the manager of this place is who has no interest in things like that and lets the employees be so slow.
Atmosphere: 1
Food: 1
Service: 1
Ordered during a football game. So I get that they're busy. I've been in food service for most of my life, so I have first hand experience with busy times. However, me and my boyfriend called the store after placing an order because we wanted to verify we could pay with a $100 bill as that's all the cash we had. They put me on hold for 25 minutes. They hung up on my boyfriend 3 times and yelled at him for calling, then yelled at him to use the app. When they came back to my call they asked what I wanted and I tried to explain to them that we already ordered and just needed to know about the cash. I didn't get that far. I got to say "I just need to know if" and he cut me off and screamed at me to call customer service (we did twice and neither time they knew the answer, and told us we needed to directly ask the store) I tried to explain this to him, but he subsequently hung up on me as well. Worst customer service I've ever experienced. I don't even see the manager caring that customers are treated this way.
Atmosphere: 1
Service: 1
Not good .
Did not order naked wings.
Pizza lacked cheese
Atmosphere: 1
Food: 1
Service: 3
Lack of veggies on my supreme pizza
Atmosphere: 3
Food: 2
Service: 5
Worst wait and no acknowledgement by staff, waited 10 minutes for a doordash pickup and staff had pizza sitting outside of warmer
Atmosphere: 1
Food: 1
Service: 1
For whatever reason, there is always something wrong with orders.
Atmosphere: 3
Food: 3
Service: 2
I've given this location too many chances, the cooks are stingy with the toppings and I kid you not, they didn't put on any cheese. Barely edible, store bought is better. I'll never eat at pizza hut again. Used to be my favorite, now it's the worst.
Atmosphere: 2
Food: 1
Service: 2
I ordered a large meat lovers pizza. I received a medium pizza with very little meat. Looked horrible and taste worse. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
I've given this location too many chances, the cooks are stingy with the toppings and I kid you not, they didn't put on any cheese. Barely edible, store bought is better. I'll never eat at pizza hut again. Used to be my favorite, now it's the worst.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
My food was cold and was missing one of my orders was told that my order would be redone and it wasn't they lied that is not how you treat your customers
Atmosphere: 1
Food: 1
Service: 1
Carryout order reason for 3 stars on atmosphere. Pizza was great as usual this location!
Atmosphere: 3
Food: 4
Service: 4
Payed online 20 minutes before I even left my house. Was still waiting on my order for an hour before I even got it. Actually I’m writing this as I’m waiting. The guy here was nice and trying his best so I’m not mad at that. But the management here needs to start earning their paycheck and do something. Order at a better location or get some pizza else where.
Atmosphere: 1
Service: 3
Very slow
Atmosphere: 2
Food: 4
Service: 1
I ordered a big dinner box and I did not get my order completed until 1 hour later and I was still missing food and they did not want to do a refund or replace what was missing form my order
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