The only sonic location that charges extra $$ for an extra marinara sauce cup. Stop price gouging. You know we need more than two sauces for a LARGE mozz sticks.
M onit
They had no ice cream/shakes their
Chris Edwards
There are days where the service here is horrible. But that's to be expected as we are all human. Overall now, the staff is great and the food is pretty good too. Thanks for cleaning this Sonic up. It's nice to see how much better this one has gotten.
Atmosphere: 5
Food: 5
Service: 5
Norfsy Q
I took my son to get breakfast and when I got the food it wasn’t what I order at all. Before the rude employee walked away I tried to get her attention but she ignored me.I pressed the intercom to asked if I could trade it out and she said no. I asked why she didn’t say anything when I tried to get her attention before she left. Her response was “it’s cold out there”, mind you the girl only had a long sleeve shirt on and no coat even though it was so “cold” out.I pressed the intercom again and asked for my money back. She rudely came out the door and gave me my refund. I’ve already contacted the complaint line and took my money to McDonalds. Haven't been to that location or any other Sonic since. I always have bad experiences there.
Atmosphere: 1
Food: 2
Service: 1
Cheryl S
Fast & yummy last time. This time food wasn't as good. The cheeseburgers tasted different. Not sure why.
Atmosphere: 5
Food: 4
Service: 5
Ky W
We had cards,and both had 10 on them, and the worker said one had nothing on
Atmosphere: 4
Food: 4
Service: 3
Andre Scott
I don't think it's the business it's the location I'm a previous employee it's not the store it's the location and the costumers the saying goes the customer is all was right but not no that's not thing sometime the store is under staffed and one person can't do everything to run a restaurant when nobody comes to work gallo and chis are great guys and this is coming from Andre Scott
Nicolas Lowrance
**Update** after a crazy experience with one of the rude employees that work here. The owner reached out to resolve the issue literally within 24 hours. I'm changing my review from 1 star to 3 and will continue going to this location.
Atmosphere: 3
Food: 2
Service: 1
Tramar Yancey
I just like to visit this chain from time to time. I like to see what the new menu items are about and I haven't been disappointed so far.??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Sisi
Terrible customer service. The workers are not friendly at all. I ordered a simple 3 corn dogs, luckily the computer didn’t even give me the option to pay because after waiting 15 minutes, I left. Who knows when the food would have actually came out, THEN I would have had to wait for them to take my payment. Ridiculous.
Stopped in to get a breakfast burrito for the next morning. Service was with a smile.
Food: 5
Service: 5
Recommended dishes: Tots
Retha Chalker
Our car hop Elizabeth was friendly, upbeat, and very efficient!Our food was hot and our drinks were great and all were made correctly! (we had several special requests)The only problem was, it's somewhat hard to find a place to park, due to several order screens being inoperable.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Cheeseburger, Strawberry, Tots
Ed Gabel
Ordered 3 cheese burgers 2 with pickles and ketchup, 1 with pickles, ketchup, tomatoGet home and they are plain Ordered a large tator tot and got a total of 8 totsWhat is wrong with this location. This is fast food it is not hard!!!!!!
Atmosphere: 5
Food: 1
Service: 1
Michael Borders
They made our two Blasts with plain vanilla ice cream with some candy sprinkled on top, not blended at all. When I called the location from home they cussed me out. I called back to speak with the manager she said I am the manager you just spoke with and that’s why we put **** in your ice cream. She used language completely unacceptable with me twice. I don’t want the canned response. I already called the number and waited over 30 minutes for a man to come in the line and then put me on hold again until I got a survey. I won’t be returning to your establishment. She should be fired. Disgusting and it is clear they have been this way for a long time so clearly the owner doesn’t care either.
The only sonic location that charges extra $$ for an extra marinara sauce cup. Stop price gouging. You know we need more than two sauces for a LARGE mozz sticks.
They had no ice cream/shakes their
There are days where the service here is horrible. But that's to be expected as we are all human. Overall now, the staff is great and the food is pretty good too. Thanks for cleaning this Sonic up. It's nice to see how much better this one has gotten.
Atmosphere: 5
Food: 5
Service: 5
I took my son to get breakfast and when I got the food it wasn’t what I order at all. Before the rude employee walked away I tried to get her attention but she ignored me.I pressed the intercom to asked if I could trade it out and she said no. I asked why she didn’t say anything when I tried to get her attention before she left. Her response was “it’s cold out there”, mind you the girl only had a long sleeve shirt on and no coat even though it was so “cold” out.I pressed the intercom again and asked for my money back. She rudely came out the door and gave me my refund. I’ve already contacted the complaint line and took my money to McDonalds. Haven't been to that location or any other Sonic since. I always have bad experiences there.
Atmosphere: 1
Food: 2
Service: 1
Fast & yummy last time. This time food wasn't as good. The cheeseburgers tasted different. Not sure why.
Atmosphere: 5
Food: 4
Service: 5
We had cards,and both had 10 on them, and the worker said one had nothing on
Atmosphere: 4
Food: 4
Service: 3
I don't think it's the business it's the location I'm a previous employee it's not the store it's the location and the costumers the saying goes the customer is all was right but not no that's not thing sometime the store is under staffed and one person can't do everything to run a restaurant when nobody comes to work gallo and chis are great guys and this is coming from Andre Scott
**Update** after a crazy experience with one of the rude employees that work here. The owner reached out to resolve the issue literally within 24 hours. I'm changing my review from 1 star to 3 and will continue going to this location.
Atmosphere: 3
Food: 2
Service: 1
I just like to visit this chain from time to time. I like to see what the new menu items are about and I haven't been disappointed so far.??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Terrible customer service. The workers are not friendly at all. I ordered a simple 3 corn dogs, luckily the computer didn’t even give me the option to pay because after waiting 15 minutes, I left. Who knows when the food would have actually came out, THEN I would have had to wait for them to take my payment. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took my grand loves to get a shake and mozzarella
Atmosphere: 5
Food: 5
Service: 5
Stopped in to get a breakfast burrito for the next morning. Service was with a smile.
Food: 5
Service: 5
Recommended dishes: Tots
Our car hop Elizabeth was friendly, upbeat, and very efficient!Our food was hot and our drinks were great and all were made correctly! (we had several special requests)The only problem was, it's somewhat hard to find a place to park, due to several order screens being inoperable.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Cheeseburger, Strawberry, Tots
Ordered 3 cheese burgers 2 with pickles and ketchup, 1 with pickles, ketchup, tomatoGet home and they are plain Ordered a large tator tot and got a total of 8 totsWhat is wrong with this location. This is fast food it is not hard!!!!!!
Atmosphere: 5
Food: 1
Service: 1
They made our two Blasts with plain vanilla ice cream with some candy sprinkled on top, not blended at all. When I called the location from home they cussed me out. I called back to speak with the manager she said I am the manager you just spoke with and that’s why we put **** in your ice cream. She used language completely unacceptable with me twice. I don’t want the canned response. I already called the number and waited over 30 minutes for a man to come in the line and then put me on hold again until I got a survey. I won’t be returning to your establishment. She should be fired. Disgusting and it is clear they have been this way for a long time so clearly the owner doesn’t care either.
Atmosphere: 1
Food: 1
Service: 1