Subway

10902 Parallel Pkwy, Kansas City
(913) 299-9101

Recent Reviews

Britany Newman

Great Subway location! We visited on 3/21/24 in the evening. They were pretty busy with pickup orders but the staff were very prompt to take my walk in order. The young man who made our sandwich was soft spoken and very polite. The young lady who was working, was working very hard. When she ran out of something he immediately took it and refilled it. The teamwork was there with these 2! They deserve a raise!

Atmosphere: 5

Food: 5

Service: 5

kamie fuller

Messed up my sandwich twice, after repeating it to them multiple times. They didn't seem to care to even be there. I just gave up and took what they gave me. I'd give them negative if I could.

Atmosphere: 1

Food: 2

Service: 1

tim whitmer

I would give this subway ZERO stars if I could. The 2 girls working here could care less about their job. They had the personality of the concrete of which the building sets. No one talked, smiled, nothing. It was like they were mad you came in to order a sandwich. I felt like I was on an episode of pranked. I wouldn't recommend this subway to anyone. Just find a different one. I will absolutely never spend another dollar in this store.

Atmosphere: 1

Food: 1

Service: 1

carrie cheney

Went in to get lunch two people working both of them looked at me and walked back to the back. No one welcomed me said hi said I’ll be with you in a moment. Nothing. Stood there for a couple minutes. Still no one came around the corner. Finally I walked out they both came out and then started dancing that I had left so they didn’t have to do anything. I am shocked that this location is still open. The food is never good. Everyone is rude slow. Got their kids in there, so unprofessional. My work is close to here and none of us will go back as we have all experienced this

Atmosphere: 1

Food: 1

Service: 1

A W

Didn't know how to make a sandwich or ring it

Atmosphere: 1

Food: 2

Service: 1

Joe Wittman

only one staff to help 5 people at around 3 pm. sounds like owner needs to put in some actual time at the place. not fair to only lady.

Atmosphere: 3

Food: 4

Service: 2

Nikki C

They are so SLOW at this location. The lady that was making sandwiched took 20 minutes to make 3 sandwiches (2 customers). She also didn't speak a single word to me just stared.

Atmosphere: 1

Food: 2

Service: 1

Gary Matthews Jr

Only 1 person working and not even taking orders because they are focused on mobile orders only. Been waiting to get my order taken for 20 minutes now when 3 other customers got tired of waiting and left. Will not come back to this one for sure.

Atmosphere: 1

Food: 3

Service: 1

Daron Kelly

To expensive. Bring back $5 dollar foot longs.

Adam Eskina

If you hate your job then quit, don't put that on the customers. No hello, no smile, nothing. Then after you make the first sandwich, you slowly make your way back from the register to the counter and again, no "what else can I get you" or nothing, just staring like I came to your house, got you off your couch and asked you to make a sandwich out of your own fridge. Owner's of this franchise are the ones who lose and with such little pride or effort in being at work, I bet your gonna go real far. Only two stars because even you couldn't jack up a 6 inch meatball sub with no cheese or toppings. Employee of the year at this Subway is gonna make hard to visit any Subways again. Typical Legends service is why everything is shutting down.

Atmosphere: 1

Food: 2

Service: 1

Joseph Cecil

With Subways closing all over, I'm amazed this one is still open and was even remodeled. Every time I place an online order, I go ten minutes later than the time stated because they NEVER finish when it says they are. I know you can get backed up, so if it takes 20 minutes, I get it. 45 minutes? Y'all ain't someplace fancy.Part of it is the manager, I think, ALWAYS has her kids there. I think it's great Subway can let their employees have a kid there if need be, but it's not meant to be a daycare. It means you're never focused on your job like you need to be.Maybe this location just needs more help. Unlike some others, the employees are usually nice in my experience, but I'd pick another location if you have a choice.

Atmosphere: 3

Food: 2

Service: 1

Maria Gonzalez

very rude

Angie Conrad

How the heck are you guys always out of bread?!? We have visited this location 3 times in the past month and you have always been out of bread! How is that even possible?!? I don't know how you guys stay in business!

401eeg

Arrived at 6:15 pm; place was empty. Woman was at front slicing meat; black man in back of store sitting, eating; woman asked me to wait a minute while she finished; she then went to back of store where she proceeded to stand and have a conversation with the man meanwhile ignoring me, waiting to be served. I obviously wasn’t important enough & after waiting several minutes, I left to go to work. Subpar service; lost my business. I won’t be back. Empty store & still couldn’t find time to wait on one customer.

Candice Morano

Stood in line for half an hour to be told that I then had to wait for an online order of 6 sandwiches once I got to the front to order. Absolutely

Service: 1

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