I just left this subway location and felt compelled to write a review. I didn’t catch the two employees names while there today (3/1/25 at 11:50 am), but they were incredible kind and considerate. I walked in having just unexpectedly leaving my dog for inpatient hospitalization teary eyed and completely flustered. Both ladies took excellent care of me, asked me if I was okay, and wished me and my pup well on my way out. Having lived in this area for a while, this subway is located in a tough part of town that would harden anyone, understandably, against small acts of kindness like this. Thank you ❤️
Service: 5
Taylor Sword
River was an excellent cook, greeted us with an upbeat and positive attitude and made our food with the utmost love and care for his craft, this man deserves a raise and a promotion
Atmosphere: 5
Food: 5
Service: 5
C c Rojas
Do not accept coupons
Christian Joplin
I came in and started ordering a 6" meatball sub, and one the employees (seemed like a supervisor or the manager) showed that they had a deal going on for that day, for a 6" sub, chips and a drink for 7 bucks, which saved me a bit of money. Very helpful. I wanted to use the giftcard I got with my Amex points at the register, but it seems their system was having problems accepting it. They spent a little time getting it solved and getting me on my way.
Overall, great customer service, and willing to problem solve for a random customer coming through the door who isn't making them much money, while also saving me money.
Atmosphere: 5
Food: 5
Service: 5
Rose Rodriguez
Was really surprised how friendly the employee was I believe she said her name was Lisa she was very sweet was in and out less then 5 min I would highly recommend this subway to any one in the Westport area I do not live close by but this is my new to go to subways
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo
Marc L
Why does Subway send out coupons and then have stores, such as this one, that don't even accept coupons?
Service: 1
Jeremiah Murphy
He Didn't make my sandwich right. and he was shaking. And running to the back. didn't Read anything I put an online order. cold cut all the vegetables please he put Chipotle sauce on a cold cut sandwich 🤮 mustard and mayonnaise please mad 😡 😡 when I got home because it's wasn't right and this sandwich on the way home
Atmosphere: 1
Food: 1
Service: 1
Danielle Hartley
Ordered online. Sandwiches were not made correctly. Only one guy in store. Overwhelmed and messing up with attitude. Tried calling store no answer. Made complaint online to get money back and no response.
Atmosphere: 1
Food: 1
Service: 1
Murphy
He Didn't make my sandwich right. and he was shaking. And running to the back. didn't Read anything I put an online order. cold cut all the vegetables please he put Chipotle sauce on a cold cut sandwich ? mustard and mayonnaise please mad ? ? when I got home because it's wasn't right and this sandwich on the way home
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Samantha Wyatt
I really wish I could give this location 0 stars first off the customer service is horrible the people who work there are extremely rude and just don’t want to be there. Second they constantly run out of turkey or some other ingredient. This will be the 3rd time I’ve had to cancel an order it’s not hard to update the add to show available ingredients 0/10 there are other locations around that actually care
Samdwich was made just how I like it...thanks to a young lady that serviced me
Atmosphere: 5
Food: 5
Service: 5
Rebecca Agosto
Horrible horrible horrible!!!! I ordered online they forgot my whole meal and sent only 1 sandwiches I’ve been calling 20 calls in and still no answer! This place is horrible I can not imagine what else they do if they can’t even answer 20 calls in a row. Smdh lazy ppl
Ryan S
Ordered online. The Westport location made my buffalo chicken wrap with no sauces and I didn't catch it until I got home. I tried to call for a refund or swap but nobody answers the phone.
Atmosphere: 1
Food: 1
Service: 1
kArMahhzz aBiTcH
Amber and Kevin were amazing and very welcoming, I will definitely be coming back now!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Alyssa Sue
They make my order wrong EVERY SINGLE TIME and don’t answer their phone this is the worst location I have ever been to. There’s a dude that works there on Saturdays who is always the one making things wrong so make sure you go during the week
I just left this subway location and felt compelled to write a review. I didn’t catch the two employees names while there today (3/1/25 at 11:50 am), but they were incredible kind and considerate. I walked in having just unexpectedly leaving my dog for inpatient hospitalization teary eyed and completely flustered. Both ladies took excellent care of me, asked me if I was okay, and wished me and my pup well on my way out. Having lived in this area for a while, this subway is located in a tough part of town that would harden anyone, understandably, against small acts of kindness like this. Thank you ❤️
Service: 5
River was an excellent cook, greeted us with an upbeat and positive attitude and made our food with the utmost love and care for his craft, this man deserves a raise and a promotion
Atmosphere: 5
Food: 5
Service: 5
Do not accept coupons
I came in and started ordering a 6" meatball sub, and one the employees (seemed like a supervisor or the manager) showed that they had a deal going on for that day, for a 6" sub, chips and a drink for 7 bucks, which saved me a bit of money. Very helpful. I wanted to use the giftcard I got with my Amex points at the register, but it seems their system was having problems accepting it. They spent a little time getting it solved and getting me on my way.
Overall, great customer service, and willing to problem solve for a random customer coming through the door who isn't making them much money, while also saving me money.
Atmosphere: 5
Food: 5
Service: 5
Was really surprised how friendly the employee was I believe she said her name was Lisa she was very sweet was in and out less then 5 min I would highly recommend this subway to any one in the Westport area I do not live close by but this is my new to go to subways
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo
Why does Subway send out coupons and then have stores, such as this one, that don't even accept coupons?
Service: 1
He Didn't make my sandwich right. and he was shaking. And running to the back. didn't Read anything I put an online order. cold cut all the vegetables please he put Chipotle sauce on a cold cut sandwich 🤮 mustard and mayonnaise please mad 😡 😡 when I got home because it's wasn't right and this sandwich on the way home
Atmosphere: 1
Food: 1
Service: 1
Ordered online. Sandwiches were not made correctly. Only one guy in store. Overwhelmed and messing up with attitude. Tried calling store no answer. Made complaint online to get money back and no response.
Atmosphere: 1
Food: 1
Service: 1
He Didn't make my sandwich right. and he was shaking. And running to the back. didn't Read anything I put an online order. cold cut all the vegetables please he put Chipotle sauce on a cold cut sandwich ? mustard and mayonnaise please mad ? ? when I got home because it's wasn't right and this sandwich on the way home
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
I really wish I could give this location 0 stars first off the customer service is horrible the people who work there are extremely rude and just don’t want to be there. Second they constantly run out of turkey or some other ingredient. This will be the 3rd time I’ve had to cancel an order it’s not hard to update the add to show available ingredients 0/10 there are other locations around that actually care
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Samdwich was made just how I like it...thanks to a young lady that serviced me
Atmosphere: 5
Food: 5
Service: 5
Horrible horrible horrible!!!! I ordered online they forgot my whole meal and sent only 1 sandwiches I’ve been calling 20 calls in and still no answer! This place is horrible I can not imagine what else they do if they can’t even answer 20 calls in a row. Smdh lazy ppl
Ordered online. The Westport location made my buffalo chicken wrap with no sauces and I didn't catch it until I got home. I tried to call for a refund or swap but nobody answers the phone.
Atmosphere: 1
Food: 1
Service: 1
Amber and Kevin were amazing and very welcoming, I will definitely be coming back now!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
They make my order wrong EVERY SINGLE TIME and don’t answer their phone this is the worst location I have ever been to. There’s a dude that works there on Saturdays who is always the one making things wrong so make sure you go during the week
Atmosphere: 1
Food: 1
Service: 1
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