Taco Bell
4401 Shawnee Dr, Kansas City
(913) 236-7590
Recent Reviews
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Used drive through
this particular location is not very good. got a chalupa meal and an extra taco. cost me like $16 and it was utter disappointment. save yourself the hassle and go to the taco bell on Johnson drive or roe. IYKYK. shame on this location. hardly any lettuce, the meat was old tasting and just a disappointment. enough to the point I had to leave this review. Again! I'm dumb for expecting more I guess after multiple disappointments.
Food was nasty, worst KFC I have ever had. I threw it away.
Careful, don't try to go in when it's drive through only, you'll get a paddlin' from Gerry. Food alright tho miss the pizza.
Services, terrible bathrooms are nasty, like a garbage, can individuals? Needing to clean who work here. Food is cold, spongy and unappetizing.
Trash cans are over full, not empty lobby. Need to be cleaned, customer service needs improvement. I could say more negative things, but can't think of anything. That would relate to this place, except for it should be shut down.
Management won't talk to the customers. If there's an issue neither, I say, more nah waste of time waste of breath
Atmosphere: 1
Food: 1
Service: 1
Do y’all know how to say anything other than “anything else” each time I get done putting an order in. Rude I thought they were teenagers turns out thet aren’t, which makes it worse. Some goofy caucasian lady came to the window to also laugh at my car? Ha weird. 11/19/24 at 9:28pm
Atmosphere: 1
Food: 2
Service: 1
This location is seriously the WORST. They have an automated saying when you first pull up to order saying " Welcome to KFC and Taco bell please order when your ready" BUT when you start to order they will rudely say i need a minute- why have that if we cant order when we are ready?! Also the food is always a lot smaller than normal and or SUPER messy.. Tacos get stuck to the wraper regardless if its a hard or soft shell. Also rude if they got your order wrong..
So 1 star because food is horrible quality ,customer service is horrible, they are rude. Go to any other location besides this one!!
Atmosphere: 1
Food: 1
Service: 1
Bad food. So skimpy tacos
Atmosphere: 2
Food: 2
Service: 2
Love the taco pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Taco
They all were working hard you could tell it's both a Taco Bell and a Kentucky Fried Chicken. We told the guy making our tacos we appreciated him making our food. Didn't really say anything till he was done then quickly came over and said thank you! He was focusing on getting the order right and couldn't say something right then. I thought he was just being rude where as he had said he was just had been slammed! Great team from manager to cooks. Clean place too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Any time i think that fast food workers deserve more money, this taco bell makes me realize I'm wrong
This place has the worst customer service. Had to ask for a straw. Did not get no napkins or sauce nor did they ask if we needed it. In fact the kid at the window barely talked.?
Atmosphere: 1
Food: 4
Service: 1
As I was ordering I got a total price that was more than I was expecting for what I ordered. When I got to the window I made sure to ask if the order was right, they were really rude and asked if the prices had went up. The guy running the window sarcastically said “yeah this is a 5 star restaurant” and I showed him what I ordered on the app and that the price wasn’t right and that’s when they finally realized they got the order wrong and changed it. I thanked them and was very polite during the whole experience, even said verbally I wasn’t mad or anything I just didn’t think my order was correct. They were treating me like I was the one in the wrong? When they got my order wrong and I was being nothing but nice about the entire situation. Idk seems like they hate their jobs which I get but also like … I’m a person too? Lmao it’s fine, I just wanted to warn anyone as there are other locations way better. Hope everyone there is doing alright
Service: 1
I asked for the nacho Belgrade no beef, they didn't put beef or beans on it, the girl at the window literally opened the container and lifted up a chip to show me beans... Umm go make it again. They argued with me.
Atmosphere: 1
Food: 1
Service: 1
It took a bit to get order taken but once we did it was done correctly and we had a large order
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ground Beef Burrito, Taco
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