Wingstop

151 S 18th St ste h, Kansas City
(913) 233-0440

Recent Reviews

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Chantel Mendoza

Y’all they spend 45 mins just to have our order ready and it was 4 workers back there and the store was pcked with DoorDash drivers and regular walk-ins literally took FOREVERRRRR.

Service: 1

Alexa Mendez

The service was horrible extremely slow even though they had plenty of people in the back. Everyone was just talking instead of making the orders. There were only three people in the lobby, and I still had to wait a long time for a sandwich with fries. Every time I visit this location it’s the same thing way too slow.

Marisol

I order on uber eats my order carried good but they stacked me order they put my oringal hot with lemon pepper and there were no forks in the bag no napkins….. Need to talk to store manager ASAP

Atmosphere: 1

Food: 5

Service: 1

julio buloni

Seen a cockroach by the drink station. I only noticed because it’ smelled and I looked around to see if it was due to a trash can close by but nope. I’m assuming they don’t really clean it and seen a cockroach run under it

Atmosphere: 2

Food: 3

Service: 3

magali guzman

I had ordered 10 original hot and ughh there barely even sauce … like what even is this ?

Atmosphere: 2

Food: 2

Service: 2

Karma Marie

This place was FILTHY!!! The freestyle machine had a hair on the inner part and lots of dried soda/juice. I ordered 10 wings but received 9, my wings were SAT IN SAUCE, not shaken in the sauce. IAM DONE WITH THIS LOCATION!!!

Atmosphere: 1

Food: 1

Service: 1

Joanna Arevalo

My order was not correct also was cold after they made me wait 10mins while my food was sitting on the counter. Not the first time I have a bad experience.

Michelle Taylor

They have 10 people working in the kitchen and it still takes forever!!! They prioritize online orders. So if you are there in the restaurant waiting there is no sense of urgency!!! Can't wait until Popeyes at the Legends opens!!!!!

Denisha G

The location on Johnson Drive is better! They will mess up your order here.

Ak Medina

Worst place ordered online it said 16-20mins came inside and not ready than they told me 9 mins than 30 mins when by and nothing I asked again 5mins than 20 mins more and nothing when I asked again they like we are about to make you order 10mins later nothing!!! But if their friends came in and order right there 2 mins later their food was ready! About 5-6 people were so mad because we been waiting for more than 1 and half!!! And then they said is up to the cook if they want to make your order! Like seriously worse service people taking their breaks leaving everything to two people got to many orders

I will update as soon as I get a refund

Atmosphere: 1

Food: 1

Service: 1

Elizabeth

This place sucks ass. Had 2 orders of wings combos & they were both way too over seasoned, greasy af & the fries were cold. Only thing that we enjoyed were the drinks. I’d rather wait forever in line at Jack in the Box for better food than to come to this wingstop again…. 0/10 👎🏼

Atmosphere: 2

Food: 1

Service: 3

Carmen Flores

Absolute dog @ss. First off drink machine had no ice, and the pop tasted like the syrup hadn’t been changed in months. Got original hot wings and they were dripping in oil, chicken itself was rubbery asf. Fries were soggy and unseasoned, I’ll be lucky if I don’t get food poisoning.

Atmosphere: 1

Food: 1

Service: 1

Amissa

Never had a bad experience with Wingstop but when I say our food was greasy and salty 🤮. Yea I don’t think I’ll go back.

Atmosphere: 3

Food: 1

Service: 3

Eng Leite

I ordered from the wingstop app and my doordasher gave me chinese food instead of wingstop. I was fuming with anger because once I gave him back the chinese food he left me and gave me nothing. I was starving since morning and currently crying while typing this. I called this wingstop restaurant but they told me to contact doordash when I CLEARLY DIDN’T ORDER FROM DOORDASH I ORDERED FROM WINGSTOP. I contacted a doordash agent and they tried calling wingstop but you guys didn’t answer. Your customer service is beyond horrible. Give me at least a refund.

Atmosphere: 1

Food: 1

Service: 1

Kaila Aguilar

DO NOT WASTE YOUR TIME AT THIS LOCATION. This place sucksssss booty. I went and ordered at 6:56pm today waited a WHOLE HOURRRRRRR and my food still wasn’t ready got a refund instead.

Service: 1

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