Chipotle Mexican Grill
1420 W 23rd St, Lawrence
(785) 312-9081
Recent Reviews
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Was about to write an extremely negative review as an employee was very disrespectful toward me, but as I went in to address it and hopefully get some sort of resolution, a very polite manager was more than accommodating. I believe his name was Clay, or Clayton, didn't quite catch it. I appreciate his commodity and respectful approach, and if he keeps that behavior up, I see a raise coming his way!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chips & Guacamole, Chicken Burrito Bowl, Chips
Food is always so spicy which I'm not a fan of at this location. Probably won't come back again to this particular locale.
I love you.
Atmosphere: 5
Food: 5
Service: 5
They are really friendly here.
Atmosphere: 5
Food: 5
Service: 5
Brown Rice had white rice mixed in
Guacamole was old & mixed with large chunks of avocado
Very little steak was added.
I will probably go to a different Chipotle next time
Atmosphere: 3
Food: 1
Service: 3
I ordered online through Grubhub, and I know you get skimpy servings when you order online, but it was that along with not giving me the queso that I asked for. I have had good food here in the past, but it shows that you have to go inside the store to get what you want. Don't order online.
Food: 2
They pour out scoops of food. I paid 10 dollars for 8 bites of food and they give you a pissy look when you ask for more. I feel like a beggar on the streets even though I'm paying their wages.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Definitely the best and most reliable chipotle I’ve ever been to. Thanks for the gains potle
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito Bowl
Insufficient parking, terrible service
Service: 1
I gave this 2 stars because THEY ARE STINGY. i ordered steak and only got SIX PEICES. what the flip man. no cap in my rap.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Chips
Restaurantji Recommends
Chipotle is a great place to go after the gym to get some protein in, would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chicken Burrito Bowl, Chicken Burrito, Chips
The food was fantastic as usual, but the staff seriously needs to improve their customer service. When I walked in, a girl greeted me with a warm smile, which was nice. However, when I asked for corn, the man serving (who seemed to be Mexican) condescendingly said “please and thank you.” I corrected myself and said “please,” but as I continued to ask for other items, he repeated it again, like he was trying to make a point. I wasn’t being rude — I had said something like “can I have…” What really upset me was when the next customer, a white man who didn’t say please and thank you either and the staff didn’t say a word to him. It’s not about the other customer, but as a Korean woman, I felt singled out and treated unfairly. The food was great, but the service was disrespectful and it completely ruined my experience.
Atmosphere: 3
Food: 5
Service: 1
The Group of people they got working here are amazing. The food was fresh and delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Food was great! Last time I had chipotle at another location, I knew it was missing something, it wasn’t that good so I ended up not finishing it. Each ingredient here was very flavorful and the perfect texture plus they gave decent portions! I stayed longer just so I could finish my meal overtime to avoid feeling uncomfortably full. The atmosphere was clean and one of the most eye pleasing chipotle’s I’ve seen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Alway good food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
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