Chipotle Mexican Grill

1420 W 23rd St, Lawrence
(785) 312-9081

Recent Reviews

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A Stranger

Was about to write an extremely negative review as an employee was very disrespectful toward me, but as I went in to address it and hopefully get some sort of resolution, a very polite manager was more than accommodating. I believe his name was Clay, or Clayton, didn't quite catch it. I appreciate his commodity and respectful approach, and if he keeps that behavior up, I see a raise coming his way!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chips & Guacamole, Chicken Burrito Bowl, Chips

Dylan D

Food is always so spicy which I'm not a fan of at this location. Probably won't come back again to this particular locale.

Mel W

I love you.

Atmosphere: 5

Food: 5

Service: 5

tlander

They are really friendly here.

Atmosphere: 5

Food: 5

Service: 5

Mary C Page

Brown Rice had white rice mixed in
Guacamole was old & mixed with large chunks of avocado
Very little steak was added.
I will probably go to a different Chipotle next time

Atmosphere: 3

Food: 1

Service: 3

haley belanger

I ordered online through Grubhub, and I know you get skimpy servings when you order online, but it was that along with not giving me the queso that I asked for. I have had good food here in the past, but it shows that you have to go inside the store to get what you want. Don't order online.

Food: 2

Ridley Beard

They pour out scoops of food. I paid 10 dollars for 8 bites of food and they give you a pissy look when you ask for more. I feel like a beggar on the streets even though I'm paying their wages.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

Eli Sessions

Definitely the best and most reliable chipotle I’ve ever been to. Thanks for the gains potle

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Kodiak

Insufficient parking, terrible service

Service: 1

jaxson

I gave this 2 stars because THEY ARE STINGY. i ordered steak and only got SIX PEICES. what the flip man. no cap in my rap.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burrito Bowl, Chips

Chris “Stlcardsman” Novak

Chipotle is a great place to go after the gym to get some protein in, would highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chicken Burrito Bowl, Chicken Burrito, Chips

haha

The food was fantastic as usual, but the staff seriously needs to improve their customer service. When I walked in, a girl greeted me with a warm smile, which was nice. However, when I asked for corn, the man serving (who seemed to be Mexican) condescendingly said “please and thank you.” I corrected myself and said “please,” but as I continued to ask for other items, he repeated it again, like he was trying to make a point. I wasn’t being rude — I had said something like “can I have…” What really upset me was when the next customer, a white man who didn’t say please and thank you either and the staff didn’t say a word to him. It’s not about the other customer, but as a Korean woman, I felt singled out and treated unfairly. The food was great, but the service was disrespectful and it completely ruined my experience.

Atmosphere: 3

Food: 5

Service: 1

Mm MmM

The Group of people they got working here are amazing. The food was fresh and delicious. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Anissa Chavez

Food was great! Last time I had chipotle at another location, I knew it was missing something, it wasn’t that good so I ended up not finishing it. Each ingredient here was very flavorful and the perfect texture plus they gave decent portions! I stayed longer just so I could finish my meal overtime to avoid feeling uncomfortably full. The atmosphere was clean and one of the most eye pleasing chipotle’s I’ve seen.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Josh Meyer

Alway good food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

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