Dairy Queen Grill & Chill

2545 Iowa St, Lawrence
(785) 842-9359

Recent Reviews

Sort by
Caleb Mavity

Been a while since I threw an entire meal in the trash but I did today

Food: 1

Service: 5

Daddy's girl_05 Lindse

They absolutely sucked.from food to service.spent lots of money there,didn't get what we ordered,add charges for things that was excluded in meal.we waited too long to get original (messed) order,to have them correct it, suffered losses/money/ food / time,just went on home

Atmosphere: 1

Food: 1

Service: 1

Bryan Wagner

What happened to your chicken strips? I ordered a 6 piece basket and got 6 little chicken nuggets. For the price I paid it wasn't worth it.

Food: 2

Service: 4

Cheryl Lynch

We ordered a dine in meal and also at the same time ordered an ice cream dessert to be served to us before leaving the restaurant. They brought the ice cream out at the same time as the meal and we had to explain to them that it was to be served to us later. They're just the second time this happened. On another visit they got our order totally wrong. I will not be going back to this dairy Queen theservers seem totally inadequate and do not pay attention.

Atmosphere: 1

Food: 3

Service: 1

Andrea Munoz

Went in to pick up two orders for doordash, and the employees acted unprofessional and handed me spoons that were unsanitary.

Atmosphere: 1

Service: 1

Nancy Valdez

Bad service the girls who are inside upset because we were several people I think it bothered them to see many people arrive

Atmosphere: 1

Food: 1

Service: 1

Mark Guengerich

We ordered 2 banana splits one with all chocolate ice cream and all chocolate sauce and one with chocolate ice cream and chocolate and strawberry sauce. The place had 1 car in the drive thru and 1 person inside. We ordered and when they brought it to us she pretty much tossed it on the table and walked away we had to find spoons. This is the first time I have had a banana split with the bananas on top of the ice cream.

Atmosphere: 3

Food: 5

Service: 1

Ben Garcia

My Royal Blizzard was melted, missing the marshmallow and not hot fudge, that I paid extra for. Pretty disappointed especially with the price put on it. I'll stick with Baskin Robbins.

Atmosphere: 4

Food: 2

Service: 4

Carita Welles

It's exactly the same as all the other DQs.

Parking: Use the drive through

Food: 5

Service: 5

Recommended dishes: Fries, Hot Fudge, Brownie, Original Cheeseburger, Sundaes

Skull Hunter

There was a night I went there to get food. Everyone was amazing, the food was good, The problem I had there was that the computer was messed up. Charged me 4 times for 1 meal, and I fought with trying to get this resolved for almost 3 weeks before I had to file as fraud. Finally got my money back, but it shouldn't have taken over 4 weeks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Original Cheeseburger, Chicken Strips, Cheeseburger

Danny Brewer

Cheese burger had real actual recognizable mustard and ketchup which tasted like the real thing. A bite of pickle on every part of the burger. I can't remember when I recognized the taste of mustard on a burger.

Ice cream hot fudge sundae was very good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Aylin Flores

do not recommend‼️‼️I never write reviews but the people there were nothing but rude and accusing me all cause they messed up❌I was ordering and asked for one of their cakes for my birthday and said that I wanted it pink and decorated like one they already had on display but with happy birthday (my name) and a ‘10 inch instead of ‘8 inch . I didn’t know they could even give u an option on when to pay since they charged me right after I was done so I paid and when I went to go pick it on the day and time as scheduled the worker had asked me the employees name when I was never told their name so I said didn’t know and after asking for my name she grabbed my cake and she was confused saying if it was mine I replied yes and there was a notepad that they wrote the details ons and the workers taking my order never circled yes on a question that asked if I paid so they looked at each other then said that means I didn’t pay so they ring me up and I tell them I did so they start saying I didn’t and they were looking at the note and asking me for my receipt when I didn’t have it on me as my family had ordered from dq before and would just pick it up with no receipt required so they start talking amongst themselves on who took the order but didn’t even call her and just assumed, afterwards I try explaining that I did pay but at this point all their workers are trying say that I didn’t pay and I know I wasn’t being taken seriously as I was just with my little brother & short myself. I leave after being told I have to pay again to get my cake and I have this app that scans all my receipts for points but it also took a picture of the receipt so at this point my older sister and older brother there to go to show them the proof they asked for but these workers were also dumb enough to write the wrong date on the note because the receipt showed my order date was on the 15th and their note said the 14th , they also had the receipt say it was a Father’s Day order even tho I was picking up the 19th! So these workers were still trying to not give us our cake because they wrote the wrong stuff. one of them says “I don’t think they would order 2 cakes tho” and the other says “yea i don’t know I still dont wanna give the cake just in case yet” so finally they call the person who took the order and after they finally had to give us our cake . This was so annoying because we were wrongly accused and if not for the receipt and my siblings going I would have been stuck paying the price of 2 cakes when I only ordered 1 $35 cake which would’ve been close to 70?mind you my receipt also said a worker named tash something took my order when the employees there were saying McKenna took my order so they were never fair.they also put “happy birthday Aylin?” When I wrote just happy birthday Aylin on the paper that they gave me to write what I wanted on the cake so I don’t know what the question mark was there for cause if they really had a question they could’ve called since they also asked asked for my phone number. It was so frustrating too because some workers were there the day I ordered and payed but didn't say that I paid .

Atmosphere: 1

Food: 2

Service: 1

Catherine Williams

Why can't I ever get hot fries? They are always cold!!

Atmosphere: 5

Food: 2

Service: 5

Lori S

Young and very helpful help.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Vadim Karatayev

Don’t expect much, it’s a DQ. Just enjoy your blizzard and fries

Atmosphere: 4

Food: 3

Service: 4

Loading...