I have placed a DoorDash pick up order at 10:26 am. When I came to the drive through, the staff there told me that she gave my order to someone else and told me to contact DoorDash for the support. That’s so unprofessional.
Service: 1
Robert Sotelo
The locations in Lawrence are owned by the same person or family. They said I Could not get no ice in my drink. My teeth are temperature sensitive, and they said that they could only give me a half cup with no ice. Everywhere else will make my coffee with no ice. Definitely.Don't recommend going to this location in lawrence or the other location in lawrence.
Atmosphere: 1
Food: 1
Service: 1
David Mcquire
As always the donuts were delicious The coffee was perfect but the service that they would get off the phone and wait on someone would be a whole lot better
Atmosphere: 5
Food: 5
Service: 2
Jose Alamo
I've been going here for years and always had good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Iced Macchiato, Bacon Egg Cheese Croissant, Iced Latte, Croissant, Ham & Swiss Croissant Stuffers, Bacon Egg and Cheese, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Hash Browns, Maple Sugar Bacon Breakfast Sandwich, Bagels, Egg and Cheese
Aubrie Bird
Usually they are decent. Today I did a mobile order 30 minutes ahead of time for drive thru pickup. Got there and they couldn't find my order...but my credit card was charged though and the order was showing up on my Dunkin app. After several workers looked at my app and the associated order on it they told me they couldn't do anything because they couldn't find it in their system... Glad I wasted time in their drive thru just to get to the window and drive away empty handed and $10 gone. Do better Dunkin Donuts.
Matt Ham
This specific location is generally very busy in the morning, but the staff here work quickly to get everyones orders out as quickly as possible. It's better than the other quick coffee places in town, plus the sausage, egg, and cheese croissant is always my go too. Yum!
This location used to have the BEST unsweetened iced tea in Lawrence but the last 3 times I’ve ordered it the tea has been soured. Obviously the owner’s either not throwing away left over tea or the employees are not properly cleaning the dispenser but it’s gross.
Food: 1
Google Reviewer
Wife really likes the coffee here.
Atmosphere: 3
Food: 4
Service: 4
Char
Honestly, it has the potential to be 5 stars... But the coffee is always so inconsistent here. I always get a caramel macchiato; sometimes it's nice and dark/not too sweet. Other times it looks like caramel milk. I usually don't say anything but one time they actually forgot the coffee altogether, imagine a 32 oz cup of milk? I of course said something, they laughed it off and corrected it. I understand mistakes but coffee just ain't the same... Without coffee lolI imagine there is a standard process to make each drink so I don't understand how it varies so much.Donuts and bagels are always pretty good though.
Very nice people! It seems like every time i go though, something or everything isn’t right. If im paying for something i’d just like to get what i ordered so i can enjoy it.
Atmosphere: 3
Food: 1
Service: 4
Jackson Leibach
Good coffee and donuts. Generally cheaper than starbucks with around the same quality, a bit better depending on the day. Menu selections are good and this specific location typically never runs out of any menu items.
Parking: Small lot with around 10 spots. difficult to get in and out of if you aren't using the drive thru.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Anissa Jameson
When they are busy they always get the line of cars through quickly. Always friendly. I feel bad that they recognize my face. But appreciate their service and product.
Wheelchair accessibility: Handicap parking. Definitely more of a drive through experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato, Hash Browns, Wake
Angelita Torres
Why would anyone put iced donuts in a bag first off the women in the window who shoved my chocolate long johns in a bag just for them to get the icing removed is beyond me where's the logic in that when you have boxes for that very reason couldn't even get my order right in the drive through no matter how clear it was speaking
Donuts are good
Atmosphere: 2
Food: 4
Service: 4
I have placed a DoorDash pick up order at 10:26 am. When I came to the drive through, the staff there told me that she gave my order to someone else and told me to contact DoorDash for the support. That’s so unprofessional.
Service: 1
The locations in Lawrence are owned by the same person or family. They said I
Could not get no ice in my drink. My teeth are temperature sensitive, and they said that they could only give me a half cup with no ice. Everywhere else will make my coffee with no ice. Definitely.Don't recommend going to this location in lawrence or the other location in lawrence.
Atmosphere: 1
Food: 1
Service: 1
As always the donuts were delicious The coffee was perfect but the service that they would get off the phone and wait on someone would be a whole lot better
Atmosphere: 5
Food: 5
Service: 2
I've been going here for years and always had good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Iced Macchiato, Bacon Egg Cheese Croissant, Iced Latte, Croissant, Ham & Swiss Croissant Stuffers, Bacon Egg and Cheese, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Hash Browns, Maple Sugar Bacon Breakfast Sandwich, Bagels, Egg and Cheese
Usually they are decent. Today I did a mobile order 30 minutes ahead of time for drive thru pickup. Got there and they couldn't find my order...but my credit card was charged though and the order was showing up on my Dunkin app. After several workers looked at my app and the associated order on it they told me they couldn't do anything because they couldn't find it in their system... Glad I wasted time in their drive thru just to get to the window and drive away empty handed and $10 gone. Do better Dunkin Donuts.
This specific location is generally very busy in the morning, but the staff here work quickly to get everyones orders out as quickly as possible. It's better than the other quick coffee places in town, plus the sausage, egg, and cheese croissant is always my go too. Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Iced Latte
This location used to have the BEST unsweetened iced tea in Lawrence but the last 3 times I’ve ordered it the tea has been soured. Obviously the owner’s either not throwing away left over tea or the employees are not properly cleaning the dispenser but it’s gross.
Food: 1
Wife really likes the coffee here.
Atmosphere: 3
Food: 4
Service: 4
Honestly, it has the potential to be 5 stars... But the coffee is always so inconsistent here. I always get a caramel macchiato; sometimes it's nice and dark/not too sweet. Other times it looks like caramel milk. I usually don't say anything but one time they actually forgot the coffee altogether, imagine a 32 oz cup of milk? I of course said something, they laughed it off and corrected it. I understand mistakes but coffee just ain't the same... Without coffee lolI imagine there is a standard process to make each drink so I don't understand how it varies so much.Donuts and bagels are always pretty good though.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Donuts, Bagels
Restaurantji Recommends
Very nice people! It seems like every time i go though, something or everything isn’t right. If im paying for something i’d just like to get what i ordered so i can enjoy it.
Atmosphere: 3
Food: 1
Service: 4
Good coffee and donuts. Generally cheaper than starbucks with around the same quality, a bit better depending on the day. Menu selections are good and this specific location typically never runs out of any menu items.
Parking: Small lot with around 10 spots. difficult to get in and out of if you aren't using the drive thru.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
When they are busy they always get the line of cars through quickly. Always friendly. I feel bad that they recognize my face. But appreciate their service and product.
Wheelchair accessibility: Handicap parking. Definitely more of a drive through experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato, Hash Browns, Wake
Why would anyone put iced donuts in a bag first off the women in the window who shoved my chocolate long johns in a bag just for them to get the icing removed is beyond me where's the logic in that when you have boxes for that very reason couldn't even get my order right in the drive through no matter how clear it was speaking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
love dunkin
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