Dutch Bros Coffee
2531 Iowa St, Lawrence
(877) 899-2767
Recent Reviews
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Amazing! Phenomenal! Wonderfull!
I didn’t like the mocha frappe I got from there.it was my first time trying this place so I wasn’t aware I had to ask for whip cream on top.truely it tasted weird just like Dunkin’ Donuts.very weird aftertaste.although the shark attack drink was pretty tastey.my son didn like it so both the drinks kind of went to waste .customer service is off the chain there tho .
Atmosphere: 2
Food: 1
Service: 5
The energy of the staff makes dining here a joy.
There seems to be some serious quality controls issues at this specific location. Staff is friendly, prices are fine, and when the product is prepared properly, it's not bad at all.
That said, I've been here only three times, and two of those experiences I've been served spoiled milk.
The first time I assumed it was a fluke, one of two drinks came out sour, and the staff had no problem correcting that. I should mention the first correction was also sour, and it seemed like we testing if their milk was spoiled for them. However, the third attempt was perfectly fine.
Second time I went there, no issues. Three drink orders; all of them were okay.
This afternoon I went back. Pulling out of the lot I noticed another drink was tasting off, but assuming the first time was still a fluke, I figured I just didn't care for the latte I was trying out. By the time I got home, a lot of the ice had melted, and I quickly saw curdled milk floating to top of the drink. Disgusted, I had no choice but to just throw out the whole thing.
I'm sure the staff would again have no issue replacing my drink, but it should not be on me to deduce whether or not spoiled ingredients were used in preparing my order. It's frustrating, because apart from this, I've found everything else more than on par with competing coffee spots. That said, being served spoiled dairy twice within two weeks isn't acceptable to me. I can't rationally return here knowing it's a gamble whether or not my order could make me sick.
Atmosphere: 4
Food: 2
Service: 3
Maddy is the best thank you so much !!!
Atmosphere: 5
Food: 5
Service: 5
I am a coffee snob. The expresso coffee taste so good. They beat their compition x1000. You can actually taste the coftee!
Atmosphere: 5
Food: 5
Service: 5
Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Drinks are delicious of course but the line is always loooong
Atmosphere: 4
Food: 5
Service: 4
Staff were super helpful and friendly. Dutch Bros is life!!!
Atmosphere: 5
Food: 5
Service: 5
Do not come here when it is raining. You will be waiting 30min. I could walk to office Depot and make coffee with one arm tied behind my back faster than they made my coffee.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
The coffee is good but the lines are managed in a horrible way.
Get a better system Dutch bros.
there wasn’t anyone outside taking orders, making the wait for the drink not worth it.
Atmosphere: 2
Service: 2
Waaay too over priced! That woman that took our order outside was nice. When we pulled up to get our order that 2 ladies inside didn't even smile. They were fast and not rude but not really friendly.
Atmosphere: 3
Food: 3
Service: 3
Always trying new stuff here. Nothing has disappointed me yet
Atmosphere: 5
Food: 5
Service: 5
To this kind note-writer and all the staff at Dutch Bros, YOU'RE the BEST! You're hands down my favorite coffee stop in town. I love the friendly chats I've had with everyone there and the Kicker never disappoints. My dogs love you too! My barky dog vibed with you before the pup cups even came out. Trust me, that's special. Thank you to everyone there for making every experience a positive one. I can tell you all enjoy your work.
Atmosphere: 5
Service: 5
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