KFC
658 W 23rd St, Lawrence
(785) 843-2412
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
KFC usually delivers on the comfort-food promise, but this location needs to tighten up its game plan. The food was fine, but the service missed the mark—slow, distracted, and not customer-centric. Clear communication and faster turnaround times would turn this spot from “eh, I guess” into a high-performance fried-chicken powerhouse.
Atmosphere: 4
Food: 4
Service: 4
It's a chain but they did mop the floors. Recent remodel. Staff had issues. We had to leave last time because the cook can't do be original recipe.
Atmosphere: 3
Food: 4
Service: 2
Had a sleeping baby in my car and i was asked to come in and get my order. As i walked you could smell the bathrooms from the lobby.
I was in a rush to get back to the car so i didnt check my order they fogot to add the sause i ordered.
The chicken was very soggy for some reason too!
Atmosphere: 1
Food: 1
Service: 1
The entire staff is rude including the manager. They would rather waste someone’s time than do things properly. Sorry but KFC sucks and shouldn’t be open anymore.
Atmosphere: 1
Food: 1
Service: 1
I doordashed and the food was so good and hot yall. I asked for no mayo on my sandwich and they did put some mayo but it was actually good. EAT SOME KFC BEFORE THEY GO OUt of BUSINESS
Atmosphere: 5
Food: 5
Service: 5
The chicken was soggy and the seasoning wasn’t good the fries were too salty
KFCs fries make the competition look weak. Best fries ever.
Atmosphere: 5
Food: 5
Service: 5
They were fast. Called in a really big order for work and it was done in about 10 minutes. A $100 order turned into a $70 order because I used that online coupon or whatever. It was about getting a free bucket of chicken. We got the big platter thing with all the dips and we got a bucket of chicken and I think we got two buckets of chicken. Anyway, it was a big hit and everybody loved it and it lasted a long time.
Atmosphere: 5
Food: 5
Service: 5
This KFC is so trashy. My chicken was literally falling apart and the seasoning not complety done leaving the chicken soggy. The worst fried chicken I've ever had. Wasn't busy at all either. Plus they were claiming for a pick up order you have to come in and grab it?? The worst..trust me dont go here. Just hit up Canes, you'll thank me later.
Atmosphere: 1
Food: 1
Service: 1
I don't write alot of reviews but this place deserves it. 3 times I've came on my lunch break, and each time my food is ready before I can even fill my soda up. It's put together right, tastes good. Very impressive. The place is clean also.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Would give zero stars if I can. Pickup order had to wait 20+ mins. The worst fast food place in Lawrence. Dine in restaurants make orders faster than this place. This is the second time this happened, last week I stayed 15mins and left without picking up the order because they simply don’t care about pickup orders.
Service: 1
Chicken tenders were double fried & very dry. Such a disappointment
Food: 1
Service: 3
Every thing was good. I like the Mountain Dew Sweet Lightning.
Atmosphere: 5
Food: 5
Service: 5
It'd be awesome...if half my food wasn't cold.
Atmosphere: 1
Food: 2
Service: 2
The ONE TIME I decide to order delivery, they forgot ALL MY SAUCES. Pathetic excuse for a store, no one there cares. Disgusting people.
Atmosphere: 2
Food: 2
Service: 2
Loading...