Staff is very kind and helped correct an incorrect delivery order. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
C Irene
Refused to refund me for the half of my order I didn’t receive. Claimed they could only give me store credit, which of course can’t be redeemed online where they force you to order if you want their deals. If I would have known they used doordash to deliver now I wouldn’t have bothered (which is probably why they don’t disclose until after you order…).
Service: 1
Amanda Martinez
Definitely only order for pick up. Once it’s delivered there’s nothing they can do..
Food: 1
Service: 1
Christopher Hannah
Ordered on Door Dash. Everything was fine, until Pizza Hut. They decided they were not going to deliver the order. I have Door dashed Pizza Hut plenty of times. The store just didn't want to do the leg work. I will never order Pizza hut again because of 600 W 23rd St, Lawrence, KS 66046 location.
Thanks Chris H.
Atmosphere: 4
David Becker
Pizza was 15 minutes late. Manager was rude
Atmosphere: 1
Food: 1
Service: 1
Reginald Harris
Cinnamon sticks were hard and cold but the pizza was still good
Delivered to wrong house, had to convince the person on the phone that just replacing the food wasn't adequate recompense, no apology, tip should have been refunded because tips are for GOOD SERVICE! Apparently comparing house numbers to what's on the order is really difficult.
Food: 3
Service: 1
Nelly Sanders
Ordered last night before close for my and the wings were hard no sauce barley and the brownie was not done all the way and the pizza melt was super hard my daughter couldn’t even eat it and when I called back they were closed I had called this morning and the manager just had an excuse for everything it’s my first and last time ordering from this location as I just moved back down here after years of being out of Lawrence 0/10 recommend all I wanted was a refund ?
Food: 1
Service: 1
Book Critic
ZERO if i could, I ordered a large cheese pizza and was told it would be ready in 30 minutes, that was 3 HOURS AGO!!!!!!!!!, so i called and they told me they didnt have a order for me i am NEVER ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Charleigh Fouraker
called ahead, food wasn’t ready, went thru drive thru, tried to pay, instead got a free pizza. pizza wasn’t what I ordered but yay free pizza. don’t go here lol.
We got delivery! Food was hot and delicious! Our delivery driver was fast but seemed tired and like she wasn't having a good night. It was the night of the superbowl afterall.
Vegetarian options: Their veggie pizza is SO GOOD ? definitely the best pizza I've had in a while!
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Buffalo Chicken Pizza
Courtney Coffey
We went in January 11th in the evening time. I tried to order at the window. The lady laughed and said we don't take orders at the window, that we had to order through the app or call it in. We were already sitting in the drive thru at that point. Her attitude was snobby as hell. I didn't catch her name. The food was fresh but cheese pizza seemed a little burnt.We will definitely not be going back to this location. Thank god Lawrence has other pizza places because this one sucks.
Atmosphere: 1
Food: 2
Service: 1
Kelly Bellmyer
Our order arrived on time. The pizzas were hot and delicious! Customer service from the delivery was great.
Vegetarian options: Now they offer pizzas with gluten-free crust.
Dietary restrictions: I love being able to order what I want on my pizza.
Staff is very kind and helped correct an incorrect delivery order. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Refused to refund me for the half of my order I didn’t receive. Claimed they could only give me store credit, which of course can’t be redeemed online where they force you to order if you want their deals. If I would have known they used doordash to deliver now I wouldn’t have bothered (which is probably why they don’t disclose until after you order…).
Service: 1
Definitely only order for pick up. Once it’s delivered there’s nothing they can do..
Food: 1
Service: 1
Ordered on Door Dash. Everything was fine, until Pizza Hut. They decided they were not going to deliver the order. I have Door dashed Pizza Hut plenty of times. The store just didn't want to do the leg work. I will never order Pizza hut again because of 600 W 23rd St, Lawrence, KS 66046 location.
Thanks
Chris H.
Atmosphere: 4
Pizza was 15 minutes late. Manager was rude
Atmosphere: 1
Food: 1
Service: 1
Cinnamon sticks were hard and cold but the pizza was still good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks, Cheese Sticks
Delivered to wrong house, had to convince the person on the phone that just replacing the food wasn't adequate recompense, no apology, tip should have been refunded because tips are for GOOD SERVICE! Apparently comparing house numbers to what's on the order is really difficult.
Food: 3
Service: 1
Ordered last night before close for my and the wings were hard no sauce barley and the brownie was not done all the way and the pizza melt was super hard my daughter couldn’t even eat it and when I called back they were closed I had called this morning and the manager just had an excuse for everything it’s my first and last time ordering from this location as I just moved back down here after years of being out of Lawrence 0/10 recommend all I wanted was a refund ?
Food: 1
Service: 1
ZERO if i could, I ordered a large cheese pizza and was told it would be ready in 30 minutes, that was 3 HOURS AGO!!!!!!!!!, so i called and they told me they didnt have a order for me i am NEVER ordering from here again
Atmosphere: 1
Food: 1
Service: 1
called ahead, food wasn’t ready, went thru drive thru, tried to pay, instead got a free pizza. pizza wasn’t what I ordered but yay free pizza. don’t go here lol.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Restaurantji Recommends
Take out. Service was
Atmosphere: 3
Food: 4
Service: 5
Closed at dinner time?????
Atmosphere: 1
Food: 1
Service: 1
We got delivery! Food was hot and delicious! Our delivery driver was fast but seemed tired and like she wasn't having a good night. It was the night of the superbowl afterall.
Vegetarian options: Their veggie pizza is SO GOOD ? definitely the best pizza I've had in a while!
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Buffalo Chicken Pizza
We went in January 11th in the evening time. I tried to order at the window. The lady laughed and said we don't take orders at the window, that we had to order through the app or call it in. We were already sitting in the drive thru at that point. Her attitude was snobby as hell. I didn't catch her name. The food was fresh but cheese pizza seemed a little burnt.We will definitely not be going back to this location. Thank god Lawrence has other pizza places because this one sucks.
Atmosphere: 1
Food: 2
Service: 1
Our order arrived on time. The pizzas were hot and delicious! Customer service from the delivery was great.
Vegetarian options: Now they offer pizzas with gluten-free crust.
Dietary restrictions: I love being able to order what I want on my pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Stuffed Crust Pizza
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