I ordered a turkey, bacon, avocado wrap online. Picked it up on time no problem. I get back to my car to eat it...my first bite of the wrap had a long redish blonde hair in it 🤢. I was looking out the wondow when I took that bite and I felt like a string attached from my mouth to the wrap. I thought it was a sliver from an onion but I was immediately sickened when I looked down and saw it was hair! It ruined my appetite and $12 was wasted. I'm not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Shamika
I placed an online order at the 23rd St location. I waited about 25 min then went to pick it up. I walk in, there's no customer service. There was one employee with one customer. She didn't say welcome, I'll be right with you just one second or anything. No greeting whatsoever. I patiently waited until she ask me what she can make for me. I told her I was there to pick up an order, and gave my name. She said she couldn't find it and ask several times was it for that location. I offered to show my bank app so she could see I was charged. I didn't get a I'm sorry about the mix up, I apologize for this situation, nothing like that. She said she'll make the sandwiches, and she did. I told her about my 2 cookies. She looked as if I made it up. I checked my bag and asked for napkins and she turned the napkin holder around lol instead of putting napkins in the bag with the food like they're supposed to do. I grabbed my napkins and left. I get home so me and my husband can eat, and the food is horrible. I got a sandwich and he got a wrap. I bit my sandwich and it tastes like the bread is old. I specifically asked for pepper jack cheese and got what looks like provolone. The sandwich is just nasty. I always go to this same location but never on the weekends. I won't make this mistake again. The guy that works during the week customer service is awesome.
Atmosphere: 2
Food: 1
Service: 1
D8249OEaliciar
It's was not a great night out, our two foot longs where made up side down first off, and they where not the way we asked for them, it's not the first time will not be going to that location again, please fix it, thank you
Makayla B
Guaranteed to waste money since they never give you your full order, and don’t pick up the phone.
Atmosphere: 1
Food: 1
Service: 1
Fabs World
Whoever working there on 3/29/24 at 6:00 pm this girls HATE their job, hate their life, that service, attitude and face make you never want to step a foot in there.
Atmosphere: 1
Food: 4
Service: 1
Rose Lu
Workers are very kind especially considering that they are often
Atmosphere: 5
Food: 5
Service: 5
Latrice Thomas
The guy that made me a sandwich was so polite and knowledgeable about everything. I can't wait to come in again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara Footlong Pro Double Protein
Tasty sandwich.I don't care what people say about subway. It always tadtes good.
Sheldon Silk
General manager at this location is very rude
Nathan Kappelman
I'll say that the 2 ladies at the restaurant were very nice but my sandwich was very lackluster and being a 12 inch I would have expected more meat on that than I would get from a 6 inch from Jimmy Johns... as was not the case with this visit. There was barely was anything except the toppings and bread with just a little bit of meat in the middle. Love the kind people there but I'm not paying $15 for a foot long bread stick with a tiny drink and tiny bag of chips. Not coming back
Kendall Ray
I have had 2 bad experiences at this location and coincidentally Lily has been the root of the problem both times. Horrible customer service. I’m done going to this location.
Veronica Barnes
Absolutely terrible. They don’t honor coupons here so don’t even ask the young lady at the register can’t read refuse to read and refuse to take the coupon charge me full price
I ordered a turkey, bacon, avocado wrap online. Picked it up on time no problem. I get back to my car to eat it...my first bite of the wrap had a long redish blonde hair in it 🤢. I was looking out the wondow when I took that bite and I felt like a string attached from my mouth to the wrap. I thought it was a sliver from an onion but I was immediately sickened when I looked down and saw it was hair! It ruined my appetite and $12 was wasted. I'm not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order at the 23rd St location. I waited about 25 min then went to pick it up. I walk in, there's no customer service. There was one employee with one customer. She didn't say welcome, I'll be right with you just one second or anything. No greeting whatsoever. I patiently waited until she ask me what she can make for me. I told her I was there to pick up an order, and gave my name. She said she couldn't find it and ask several times was it for that location. I offered to show my bank app so she could see I was charged. I didn't get a I'm sorry about the mix up, I apologize for this situation, nothing like that. She said she'll make the sandwiches, and she did. I told her about my 2 cookies. She looked as if I made it up. I checked my bag and asked for napkins and she turned the napkin holder around lol instead of putting napkins in the bag with the food like they're supposed to do. I grabbed my napkins and left. I get home so me and my husband can eat, and the food is horrible. I got a sandwich and he got a wrap. I bit my sandwich and it tastes like the bread is old. I specifically asked for pepper jack cheese and got what looks like provolone. The sandwich is just nasty.
I always go to this same location but never on the weekends. I won't make this mistake again. The guy that works during the week customer service is awesome.
Atmosphere: 2
Food: 1
Service: 1
It's was not a great night out, our two foot longs where made up side down first off, and they where not the way we asked for them, it's not the first time will not be going to that location again, please fix it, thank you
Guaranteed to waste money since they never give you your full order, and don’t pick up the phone.
Atmosphere: 1
Food: 1
Service: 1
Whoever working there on 3/29/24 at 6:00 pm this girls HATE their job, hate their life, that service, attitude and face make you never want to step a foot in there.
Atmosphere: 1
Food: 4
Service: 1
Workers are very kind especially considering that they are often
Atmosphere: 5
Food: 5
Service: 5
The guy that made me a sandwich was so polite and knowledgeable about everything. I can't wait to come in again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara Footlong Pro Double Protein
Employee rude , sitting on table in work
Atmosphere: 1
Food: 1
Service: 1
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Heather is awesome. Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tasty sandwich.I don't care what people say about subway. It always tadtes good.
General manager at this location is very rude
I'll say that the 2 ladies at the restaurant were very nice but my sandwich was very lackluster and being a 12 inch I would have expected more meat on that than I would get from a 6 inch from Jimmy Johns... as was not the case with this visit. There was barely was anything except the toppings and bread with just a little bit of meat in the middle. Love the kind people there but I'm not paying $15 for a foot long bread stick with a tiny drink and tiny bag of chips. Not coming back
I have had 2 bad experiences at this location and coincidentally Lily has been the root of the problem both times. Horrible customer service. I’m done going to this location.
Absolutely terrible. They don’t honor coupons here so don’t even ask the young lady at the register can’t read refuse to read and refuse to take the coupon charge me full price
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