Wendy's

601 Kasold Dr, Lawrence
(785) 842-9111

Recent Reviews

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Biku Tsukino

Really friendly and helpful staff. They told me when the chicken I wanted would take a while to cook and gave me suggestions on sauces. It's a Wendy's so the food is the same, but really nice employees at the drive-thru.

Service: 5

Jess Lynne

The service here is very hit or miss. My food has always been hot and fresh (I usually come during breakfast hours), but I’ve noticed that you get much quicker service if you dine in rather than use the drive thru. They had me pull forward and after serving every customer behind me, I still had to wait 15 minutes. Definitely never going through this drive thru again.

Atmosphere: 3

Food: 4

Service: 2

Julie Davis

This has got to be the worst Wendy's. The food is never fresh, it takes anywhere from 15-40 mins to get your food if they tell you to pull forward. The nuggets that we got this time weren't cooked through. The batter was mushy. Will not return to this establishment, it cant he a bad day after me coming and trying it for over a year due to it being close to home. The nuggets not being cooked did it for me. Personally I don't want to die from salmonella. Not too mention the worst costumer service. Very rude and hateful place.

Atmosphere: 1

Food: 1

Service: 1

Thomas Barnes

Got a deal on a Dave's single. Loved it

Atmosphere: 5

Food: 5

Service: 5

Blake Edmonds

Hit and miss service, drinks taste like they need a new bag of syrup. Several times I’ve had just down right rude workers. No customer service, no skills. Nothing. There is a few genuine people who work there however, and to them I appreciate. But This is the third time this has happened, I ordered through the app, I specifically put NO CHEESE on my burger. And each time they put cheese on my burger. I understand mistakes happen, but a mistake only happens once. The most recent time I’ve gone (5:30ish 9/21) I had a rude worker at the window, and I’m almost certain they purposely put 6 UNMELTED SLICES OF CHEESE ON MY BURGER. Which was the worse burger I’ve ever had in my life. For absolutely no reason, terrible service. I try to enjoy food, I don’t like ranting about it.

Atmosphere: 1

Food: 3

Service: 1

Cody Karst

Placed an order for two meals at 830pm and couldn’t figure out how to use the mobile cash on the app. Both burgers were colder than room temperature the cheese wasn’t melted whatsoever and the buns were old and cold. Messed up the second burger beyond disappointing won’t be back for the rest of the year I hope the night crew figures it out

Atmosphere: 1

Food: 1

Service: 2

Lily

Andrew's the man

Food: 4

Service: 5

Raybe Hakeem

Consistently gets my mobile order wrong.

Atmosphere: 1

Food: 1

Service: 1

Tyler Lotspeich

Spiraling downhill fast. We are regulars, eating weekly or every other week. Poor management decisions. For example, this picture is two dollars worth of sauce. They started to water down the soda! What the heck night shift? Not coming back for the rest of the year. Do better

Atmosphere: 2

Food: 1

Service: 2

The Dee

Very clean , good food

Atmosphere: 5

Food: 5

Service: 5

Terrie Williams

The food is always fresh and hot. Friendly people who work there, always ready to assist.
Very rarely do they get my order wrong.
Family friendlier atmosphere

Atmosphere: 5

Food: 5

Service: 5

Cherry M

We didn't get our complete order. When I asked for the rest of it- they weren't happy. Food was really bad- service was worse

Atmosphere: 1

Food: 1

Service: 1

Lizzy Ahneman

Only come to this location because I live so close. But I will no longer be coming to this location. They are constantly rude. ALWAYS acting like me coming there is a problem. That’s your job. I work at Sonic and would never treat people this way.

Atmosphere: 1

Service: 1

Michael

Fantastic service every time I go.

Atmosphere: 5

Food: 5

Service: 5

J M

They cop an attitude for not going inside to get an order when they have the doors locked. Then on the second go around they’re still being rude and condescending while not knowing how door locks work. This place is full of reverse smart people

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