Freddy's Frozen Custard & Steakburgers

I have not been to a Freddy’s in a while since there is a Culver’s nearby so I thought I would stop in and give them a try, but the service was terrible. The girl that took my ordered over the speaker was very rude. She started out by asking my name, and I replied back with we are not ready we are still reading the menu. She was very controlling and assisting that I needed to give her my name anyway even if was not ready to order. Wow what did she not understand I told her that I was not ready and would guve her my name when I was ready, but still she insisted. I went ahead and gave her my name to make her happy. She told me to let her know when I was ready. Now having our minds made up I told her I was ready and no response. I waited like five minutes and ask her again if she was ready and she said yes she been ready. I was like wow what an attitude. Anyhow we ordered. One of the items I ordered was a small shake and when I received it, it was very small like in a kids cup. I question her about it and was told that was a small. I paid 5.42 for something that look like it had maybe 3 oz. Needless to say I was not happy with the attitude the and size of shake I received. I hate to tell you, but Culver’s has got Freddy’s beat. Their customer service is much better and their small shakes are much bigger. I been to Sonic also and they have Freddy’s beat as well. I don’t care about McDonald’s. But with the other competition around you I would think you would want to do better.

Food: 3

Service: 1

Love freddys burgers

Atmosphere: 5

Food: 5

Service: 5

How do you run out of grilled onions for the patty melt but still have raw onions for other burgers?!

Atmosphere: 3

Food: 2

Service: 3

Very friendly staff . Food was great. My kid and I both loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Single Steakburger, Cheeseburger, Freddy's Fries, French Fries, Fries, Custard, Burger

Went through the drive thru. They kept asking what we said. They asked our name a couple times. We asked what size of concretes they had. They said honey mustard. We again repeated what sizes of concretes they have. They said what type of drink? Absolutely horrible. Went inside and it wasn’t any better.

Atmosphere: 3

Food: 5

Service: 1

Went through the drive thru. They kept asking what we said. They asked our name a couple times. We asked what size of concretes they had. They said honey mustard. We again repeated what sizes of concretes they have. They said what type of drink? Absolutely horrible. Went inside and it wasn’t any better.

Great food,, excellent happy & smiling staff, drive through is a little tight but was quick taking order and receiving my food. Drive thru was a maze due to location getting to it and driving threw it.

Atmosphere: 5

Food: 5

Service: 5

Great!

Atmosphere: 5

Food: 5

Service: 5

Soon after eating here today, I became very very sick. Please check on kitchen.

Food: 1

Very chill place. The food is always hot and fresh! You can also watch the frozen custard being made 🙂 The staff are always smiling

Atmosphere: 5

Food: 5

Service: 5

Little bit of a wait at the drive thru. Food always good.

Atmosphere: 4

Food: 5

Service: 4

The staff member that took our order was very polite and he was very patient with two young daughters. Food was great and happy all around

Smashburgers and all the fixings

Always a BLAST!

They had 8 people working at the time we arrived. Our order was made quickly with a slight error on which burger had the pickles. Easy fix.