McDonald's

13330 W 87th St Pkwy, Lenexa
(913) 438-2711

Recent Reviews

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Dat Le

Terrible customer service, due to an error of the mobile app, my order didn't show up, but they still took my money. Got ignored by manager and waited one hour for two freaking big macs.

Atmosphere: 1

Food: 1

Service: 1

Arthur Gonzales

Great food

Atmosphere: 5

Food: 5

Service: 5

Rick Card

Sucks. No Qtr pounder meats due to recall. Poor service.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Crispy Chicken Sandwich

Melissa Wellman

Everything was fine. Employees were polite. Food was okay.

Atmosphere: 4

Food: 4

Service: 4

Haven wheeler

Rude manager, waited 20 min for mobile order and had to go inside just to reorder, she gave me half of my order then rolled her eyes at me when I asked for the rest of it. I asked for a refund because my lunch break was about over from waiting, she then tells me the order she put in the bad costs more than my full order but I used my points to get half of my order. Very unprofessional and the store wasn’t even busy. Used to go to this all the time but after today I will not be.

Service: 1

Robyn Seals

Service was great and the food was fresh.

Atmosphere: 5

Food: 5

Service: 5

Curry Curtis

Literally the worst customer service. The associates totally ignore customers and made us pay for sauce they didn’t give us with a 20 piece nuggets. The app also ate all our points when we tried to order. Our daughter also slipped and fell on the wet floor and hit her head. I’m done with McDonald’s.

Atmosphere: 1

Food: 1

Service: 1

Mark Williams

Dependable, consistent quality. Great value! Very clean and excellent service! Could not have been better.

Atmosphere: 5

Food: 5

Service: 5

cantankerousdude

There is rude and unhelpful and then there is RUDE AND UNHELPFUL. 4:30 today all over a few cookies. Dude should not be in food service if he can’t help a customer coming in to pay for an item you serve. Pathetic.

Atmosphere: 1

Food: 1

Service: 1

ARS

This is a good McDonald's and the employees try to serve up a good meal. Occasionally the fries might be luke warm, but I like this location.

Atmosphere: 5

Food: 4

Service: 5

Brenda P

Always check your receipt before leaving. I order a kids meal and a large drink and was charged $12.33. The drive through person did not speak English.

Atmosphere: 5

Food: 4

Service: 2

Primordial KC

It's McDonald's..
Try eating real food.
Eat local.

Vile Fox

Great service

Jerry Weller

Good experience. Everything was as it should be. One of the better McDonald's in the area.

Atmosphere: 5

Food: 5

Service: 5

Delena Swoverland

The staff is extremely hateful. Will never go to the McDonald's again. Some of the worst service I have ever had. The manager was extremely rude. Waited 20 minutes before someone even came over and still didn't get to order meals for kids. Ended up leaving with 3 very disappointed children. When I asked if someone would take my order I was told by someone that worked there that they are busy.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger Happy Meal

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