McDonald's
13330 W 87th St Pkwy, Lenexa
(913) 438-2711
Recent Reviews
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Worst service ever. They make me drive up when I ordered just a burger and when they start shouting out the window at me. This is the end of McDonald’s for me and my family. STOP TRYING TO FAKE THE TIME CLOCK OR DO AWAY WITH THE DAMN CLOCK.
They hire lazy people that just walk around doing basically nothing but taking up space and act like they don't speak english never get my order correct and the restaurant isn't ever clean clean like McDonald's standards what happened to the standards?
Atmosphere: 1
Food: 1
Service: 1
Abysmally slow, 30 min wait behind 7 cars. Food was not hot
Food: 2
TEACH YOUR WORKERS HOW TO BAG CORRECTLY! I’m tired of coming here and having to dig my fries out of the bottom of the bag and that’s usually on top of messing up part of my order as well. Used to do this for 7 years. It’s not that hard to get it right and get it out fast
The people here are always the friendliest however they refuse to fulfill breakfast orders placed and paid for on line before the cut off if you aren't in store to pick them up. I placed my order at 1027 so it would be fresh and arrived at 1035 and they did not have my order but it was still showing paid in my bank account and preparing in the app. After much discussion the store claimed it was an app problem, told me to call customerservice, and refunded me. Customerservice said it was a store policy issue and not coperate or the apps fault. I Would not reccoment placing online orders for this location.
Donot care about customers
Atmosphere: 3
Food: 4
Service: 3
Always great breakfast and service. Only eat breakfast here.
Atmosphere: 5
Food: 5
Service: 5
Ninety percent of the time the service sucks, sitting waiting for a big Mac large order of fries and ten piece chicken max nuggets. 9 minutes now
Atmosphere: 1
Food: 2
Service: 1
DO NOT ORDER DOORDASH from this location. They suck. Old nasty food.
Atmosphere: 1
Food: 1
Service: 2
Very slow service and unclean. Food is not fresh. They need serious help!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Cold old fries once again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Terrible customer service, due to an error of the mobile app, my order didn't show up, but they still took my money. Got ignored by manager and waited one hour for two freaking big macs.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Sucks. No Qtr pounder meats due to recall. Poor service.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich
Everything was fine. Employees were polite. Food was okay.
Atmosphere: 4
Food: 4
Service: 4
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