Panera should not be attempting to sell chunks of dough and call them bagels. I have never seen a triangular bagel that was so chewy that I felt like I was never going to swallow. The asiago bagels were big chunks of dough that didn’t resemble a bagel in any shape or form.
Atmosphere: 3
Food: 2
Service: 2
Lyle Squires
Went through the drive thru because we were in a hurry. Got right through, food items were correct and delicious. Will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Trevor Snead
We placed an order for a dozen bagels this AM. It took them 35 minutes to prepare it(not an exaggeration). The Cinnamon Crunch bagels were 1/4 of an inch thick and burnt, the Asiago Cheese Bagels were 2/3s the diameter of a bagel, puffed up like bread bowl and awful and none of them were sliced like we requested…I don’t leave Google Reviews, but this is the 3 straight time that a Panera that we’ve been frequenting for 4 years has had abysmal service……
Atmosphere: 1
Food: 1
Service: 1
Helene Suriano
My food was ready, I ordered in advance and I was picking up through the drive-through and I had to wait an additional 15 minutes. They are so freaking slow.
Service: 1
E A
Always good
Andrew Russell
I had to wait for 10 minutes after my order was ready for pickup because they never put it out on the shelf
Service: 1
Mark Barrett
If you’ve ever been to a Panera before you will be drastically disappointed in the quality of this location. Cold, stale, gross. This is worse than hospital cafeteria. And the service is slow on top of it. Last time I ever go here.
Atmosphere: 3
Food: 1
Service: 2
Gayle
The Lenexa location continues to offer soups in a bread bowl when they have no bread bowls anymore. The item is on the menu, available to order, and costs more than the regular bowl. If you don't have bread bowls anymore, TAKE THEM OFF THE MENU!! Also, their recent, much-touted Ciabatta Dipper had very little meat -- did not look like the ads at all.
Food: 2
Service: 2
Bella Tooley
if i could give 0 stars i would. this is my 5th time in the span of quite a few months where this location has messed up my order in the drive thru every time, whether it be a completely missing item, or the wrong item. this is the second time i’ve ordered 1 soup and gotten a completely different one. my receipt says autumn squash, yet i received broccoli cheddar. 50% of the time, the sandwich i order with no bacon comes with bacon on it. i’ve had orders where they completely forgot to put an item i paid for in the bag. i love panera food, but this location fails me every single time. would you pay $18 for this? (croissant not included in image)
Atmosphere: 1
Food: 1
Service: 1
jmglisson
Really Panera... for $12 and wait in line for 15min for this.. To still be hungry and taste nothing.. thanks for robbing me.
I ordered their new BLT as part of a pick two, and there was LITERALLY not even half a piece of bacon...
David Kaminski
Food was middling, and I had to ask for a fork. Atmosphere at this particular location lacked the coziness of others. I did not feel like lingering any longer that the time it took to eat.
Panera should not be attempting to sell chunks of dough and call them bagels.
I have never seen a triangular bagel that was so chewy that I felt like I was never going to swallow. The asiago bagels were big chunks of dough that didn’t resemble a bagel in any shape or form.
Atmosphere: 3
Food: 2
Service: 2
Went through the drive thru because we were in a hurry. Got right through, food items were correct and delicious. Will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
We placed an order for a dozen bagels this AM. It took them 35 minutes to prepare it(not an exaggeration). The Cinnamon Crunch bagels were 1/4 of an inch thick and burnt, the Asiago Cheese Bagels were 2/3s the diameter of a bagel, puffed up like bread bowl and awful and none of them were sliced like we requested…I don’t leave Google Reviews, but this is the 3 straight time that a Panera that we’ve been frequenting for 4 years has had abysmal service……
Atmosphere: 1
Food: 1
Service: 1
My food was ready, I ordered in advance and I was picking up through the drive-through and I had to wait an additional 15 minutes. They are so freaking slow.
Service: 1
Always good
I had to wait for 10 minutes after my order was ready for pickup because they never put it out on the shelf
Service: 1
If you’ve ever been to a Panera before you will be drastically disappointed in the quality of this location. Cold, stale, gross. This is worse than hospital cafeteria. And the service is slow on top of it. Last time I ever go here.
Atmosphere: 3
Food: 1
Service: 2
The Lenexa location continues to offer soups in a bread bowl when they have no bread bowls anymore. The item is on the menu, available to order, and costs more than the regular bowl. If you don't have bread bowls anymore, TAKE THEM OFF THE MENU!! Also, their recent, much-touted Ciabatta Dipper had very little meat -- did not look like the ads at all.
Food: 2
Service: 2
if i could give 0 stars i would. this is my 5th time in the span of quite a few months where this location has messed up my order in the drive thru every time, whether it be a completely missing item, or the wrong item. this is the second time i’ve ordered 1 soup and gotten a completely different one. my receipt says autumn squash, yet i received broccoli cheddar. 50% of the time, the sandwich i order with no bacon comes with bacon on it. i’ve had orders where they completely forgot to put an item i paid for in the bag. i love panera food, but this location fails me every single time. would you pay $18 for this? (croissant not included in image)
Atmosphere: 1
Food: 1
Service: 1
Really Panera... for $12 and wait in line for 15min for this.. To still be hungry and taste nothing.. thanks for robbing me.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I ordered their new BLT as part of a pick two, and there was LITERALLY not even half a piece of bacon...
Food was middling, and I had to ask for a fork. Atmosphere at this particular location lacked the coziness of others. I did not feel like lingering any longer that the time it took to eat.
Atmosphere: 1
Food: 3
Service: 3
Good food nice people
Atmosphere: 5
Food: 5
Service: 5
You’re in Lenexa, get your stuff together!
Atmosphere: 3
Food: 3
Service: 1
Good food. Always consistent and tasty
Atmosphere: 4
Food: 4
Service: 5
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