This location is top tier. Very kind employees and great service.
Atmosphere: 5
Food: 5
Service: 5
Marie .A
Their caramel latte is to die for!! I really didn't expect to like it so much and the prices are quite good and affordable, especially for the quality! The baristas made us feel very welcome and even helped us with our selection!
Atmosphere: 5
Food: 5
Service: 5
Ali
There used to be a scooters up on SMP near Nieman which is now closed. It was close to home and work. More than three occasions we had food served to us that was cold in the center. I thought we would give up on scooters entirely until we found this location which is not too far of a drive and oh my goodness I've never had anything cold from there! In two years of service I've had nothing but positive experiences.
Yes there are occasionally trainees that are still trying to figure out their job but I can't fault them for that. Yes there are occasionally times where I have to remind them about one of the items that we ordered which wasn't quickly handed through the window and I almost drove off. On the other hand they are always quick to solve the problem, and on at least one occasion they completely forgot the breakfast sandwich and I had to wait a little bit for them to put it in while I sat there so she just gave it to me. I think this is a challenging and demanding line of work and you're literally in a tiny space where you may or may not love your coworker. And in spite of any of the challenges of the work environment, I feel like I'm always greeted with a positive Chick-fil-A Style tone of voice on the speaker or at the window!
I get that there are people that have occasionally had bad experiences but I can't imagine going out of my way to leave a negative one-star review as I see other people occasionally have simply because a $7 drink wasn't accurate. It literally makes me sad for those people that they would go out of their way to leave a negative or damaging review or even name an employee. There's not a single employee that I've seen at this location that is deserving of that kind of gross ire or spotlighting. Occasionally we all have an off day and I'm going to let them have those occasionally.
For the most part I think their service, their drink accuracy, and their food service is fast, and done with care and attention. I can't ask for more out of a little coffee Shack! It's great!
Atmosphere: 5
Food: 5
Service: 5
Jeanie Goodwin
Nothing is better than a Scooters coffee!
Atmosphere: 5
Food: 5
Service: 5
Lisa Zamora
Came here as usual to get my pb protein shake and pup cup. Didn’t get my Oreo cake balls.
Atmosphere: 4
Food: 3
Service: 4
Jennifer Dillon
We seem to always have trouble with this location. Today was no different. We pulled up, it’s 3:20 and they have two girls standing at the window talking with the employees and we were asked to wait. We wait 6-8min to be helped and then like last weekend they were out of oat milk. This location never keeps inventory so they are constantly out of things and the service is subpar. They can’t even make drinks consistently. This is the closest location to my home and we left to get our drinks elsewhere because of the poor service.
Atmosphere: 1
Service: 1
Mel Rodriguez
The young ladies there were so sweet and courteous.
Food: 5
Service: 5
willis butcher
My Daughter loves the peanut butter crunch blended with an extra shot! And the maple waffle sandwich is to die for!
Atmosphere: 5
Food: 5
Service: 5
Jeff Crouse
Friendly staff. Delicious drinks!
Food: 5
Service: 5
Wish UponaStar
Attention: District Manager.....Start over and train employees correctly. The only reason a business can be profitable is because of customers coming to it and it's unbelievable how disrespected I felt and I will never be back to this
Attention: District Manager..... Start over and train employees correctly. The only reason a business can be profitable is because of customers coming to it and it's unbelievable how disrespected I felt and I will never be back to this location
Atmosphere: 2
Food: 2
Hope Harms
Friendly service! Easy drive-thru location. Highly recommend the brewed coffee flavor of the day.
Service: 5
Scott Hinkel
I moved close by over two years ago, have been coming to this location at least weekly on average the whole time. My order has been wrong only a handful of times and it's always been corrected. It's odd to me that there are as many low reviews as I see.
This location is top tier. Very kind employees and great service.
Atmosphere: 5
Food: 5
Service: 5
Their caramel latte is to die for!! I really didn't expect to like it so much and the prices are quite good and affordable, especially for the quality!
The baristas made us feel very welcome and even helped us with our selection!
Atmosphere: 5
Food: 5
Service: 5
There used to be a scooters up on SMP near Nieman which is now closed. It was close to home and work. More than three occasions we had food served to us that was cold in the center. I thought we would give up on scooters entirely until we found this location which is not too far of a drive and oh my goodness I've never had anything cold from there! In two years of service I've had nothing but positive experiences.
Yes there are occasionally trainees that are still trying to figure out their job but I can't fault them for that. Yes there are occasionally times where I have to remind them about one of the items that we ordered which wasn't quickly handed through the window and I almost drove off. On the other hand they are always quick to solve the problem, and on at least one occasion they completely forgot the breakfast sandwich and I had to wait a little bit for them to put it in while I sat there so she just gave it to me. I think this is a challenging and demanding line of work and you're literally in a tiny space where you may or may not love your coworker. And in spite of any of the challenges of the work environment, I feel like I'm always greeted with a positive Chick-fil-A Style tone of voice on the speaker or at the window!
I get that there are people that have occasionally had bad experiences but I can't imagine going out of my way to leave a negative one-star review as I see other people occasionally have simply because a $7 drink wasn't accurate. It literally makes me sad for those people that they would go out of their way to leave a negative or damaging review or even name an employee. There's not a single employee that I've seen at this location that is deserving of that kind of gross ire or spotlighting. Occasionally we all have an off day and I'm going to let them have those occasionally.
For the most part I think their service, their drink accuracy, and their food service is fast, and done with care and attention. I can't ask for more out of a little coffee Shack! It's great!
Atmosphere: 5
Food: 5
Service: 5
Nothing is better than a Scooters coffee!
Atmosphere: 5
Food: 5
Service: 5
Came here as usual to get my pb protein shake and pup cup. Didn’t get my Oreo cake balls.
Atmosphere: 4
Food: 3
Service: 4
We seem to always have trouble with this location. Today was no different. We pulled up, it’s 3:20 and they have two girls standing at the window talking with the employees and we were asked to wait. We wait 6-8min to be helped and then like last weekend they were out of oat milk. This location never keeps inventory so they are constantly out of things and the service is subpar. They can’t even make drinks consistently. This is the closest location to my home and we left to get our drinks elsewhere because of the poor service.
Atmosphere: 1
Service: 1
The young ladies there were so sweet and courteous.
Food: 5
Service: 5
My Daughter loves the peanut butter crunch blended with an extra shot! And the maple waffle sandwich is to die for!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Delicious drinks!
Food: 5
Service: 5
Attention: District Manager.....Start over and train employees correctly. The only reason a business can be profitable is because of customers coming to it and it's unbelievable how disrespected I felt and I will never be back to this
Atmosphere: 2
Food: 2
Restaurantji Recommends
Attention: District Manager.....
Start over and train employees correctly. The only reason a business can be profitable is because of customers coming to it and it's unbelievable how disrespected I felt and I will never be back to this location
Atmosphere: 2
Food: 2
Friendly service! Easy drive-thru location. Highly recommend the brewed coffee flavor of the day.
Service: 5
I moved close by over two years ago, have been coming to this location at least weekly on average the whole time. My order has been wrong only a handful of times and it's always been corrected. It's odd to me that there are as many low reviews as I see.
Atmosphere: 5
Food: 5
Service: 5
I have a favorite coffee place with
Atmosphere: 5
Food: 5
Service: 5
Wish they didn't close so early.
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