Sonic Drive-In

8311 Hedge Ln Terrace, Shawnee
(913) 422-8852

Recent Reviews

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Alicia Austin

We parked by the picnic tables and ordered at the picnic tables. The woman who took our order had a horrible attitude. It was cold so we went to wait in our car. The same woman brought our food out and we stopped her by the car to tell her it was ours. She was so rude to us. Said if we are going to order at the picnic tables then we couldn't park where we were at. We were right next to the picnic tables in one of the mobile order spots. The entire mobile order spot area was empty. We were not taking up a spot that someone else could have used. They barely had any customers. If you're going to work in hospitality maybe you should train to have a better attitude. Worst customer service experience I've ever had at this location.

Food: 3

Service: 1

Micky Grover

Went for a shake and they said icecream machines are broken.

Food: 1

Johnny V

Short-staffed and short on supplies. Tried to get a smash burger combo but they were out of buns and the employee was rude and unapologetic about it with a very curt tone.
Wouldn’t be surprised if this location closed down soon.

Anthony Perez

I've been here twice and both times the little man taking my order was extremely rude. And obviously annoyed that I was there thirty minutes before closing. I told him to just cancel my order and I take my business to a place that wants it.

Also.
How can your ice cream machine be broken for 3 weeks? Is that true, or is he just not wanting to work?

Atmosphere: 1

Food: 1

Service: 1

Robin Creiger

The tater tots tasted old. They were iunedible

Food: 1

Service: 4

Gabrielle Elliott

I’ve NEVER in my whole life experienced such disgusting service in my life or talked to so awful. This location has gone downhill and no wonder when the staff is literally acting and treating their customers like trash. Sarah B. was literally screaming at me. Sonic, I hope you pull the camera’s from 10/15/25 at 5:45 pm. All over food that smelled like it was cooked in disgusting grease and wouldn’t offer something in exchange or a refund. Good luck Sonic!! I will never return!

Atmosphere: 1

Food: 1

Service: 1

Zachary Becker

It's an okay Sonic. It's improved from terrible to decent.

Atmosphere: 2

Food: 3

Service: 3

Chris Smith

You probably can't have a cupholder for multiple drinks.

Atmosphere: 3

Food: 3

Service: 1

Adam Bartley

Very rude people and don't give you your sauces that you ordered and paid for it

Atmosphere: 1

Food: 1

Service: 1

Angela Bartley

Came here and both the guy that took our order and the woman that I talked to when we didn't get our sauce was very rude we had a big order he did not want to deal with us. Asked for ranch paid for ranch paid for two and we only got one. We ordered chicken tenders and I guess it does not come with any sauce? Order two different mozzarella sticks got no marinara whatsoever called and asked for what we paid for and got nothing cuz she got lippy with me. Then I asked her to not get an attitude with me and she said I got one first even though I didn't I was wanting what we paid for. She said you want me come out so we can deal with it? REALLY woman what you going to do? VERY RUDE will NOT come back.

Atmosphere: 1

Food: 1

Service: 1

Kara D

I had one third of a strawberry shake and stopped drinking it because it tasted off. Later that night I had horrible, rotten-egg burps, out of nowhere. A little later some serious stomach clenching and I couldn’t sleep well because of it. And then yes, the type of #2 that has its own theme song. Imagine if I’d finished the shake? Yikes. Big time food poisoning. Don’t recommend.

Food: 1

Keith Harold

I just needed an ice tea. But it all went well.

Atmosphere: 5

Food: 5

Service: 5

Cody Barrett

The slowest experience I've ever had, wasted entire lunch break and they never even took my order. Thanks for starving me and my son guys

Victoria Kelley

Girl that brought our food out was extremely rude to us for asking for sauce after I tried to add the sauce to our order on the app when I placed the order but it apparently did not get added. Got an attitude about it when I asked if she could just get us the sauce and had a condescending attitude towards us for not “having it on the receipt”.

Atmosphere: 1

Food: 3

Service: 1

Victoria Brake

Car hop service with delicious hamburgers, cheeseburgers,chicken strips, floats,shakes, slushies, sodas, mozzarella sticks, tater tots & fries..delish!

Atmosphere: 1

Food: 5

Service: 5

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