Needs help. Ingredients aren't fresh, staff doesn't know the menu or systems. I wouldn't trust a delivery or pick up from here without verifying you got what you paid for. I won't go back to this location.
Juanita Chrisman
These are the most refreshing smoothies and healthy selections as well!
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie, Avocolada, Island Green
Summer Webb
I placed an order today on march 21 to be picked up at 11:45. When I arrived, my smoothie was watered down and melted, and they told me that they had made it as soon as the order came through rather than when I placed the order to be picked up. I asked if they could please remake my smoothie. They told me no, but they would re-blend it, they then told me that I shouldn’t be ordering online and that I should only come in to place orders because the food is always going to be made at the time. The order comes through rather than the time the order is scheduled for pick up. I I then said to them I did not have time to do that as I am on my lunch break, which is why I placed the order to be picked up ahead of time, and the guy told me that I was lucky they were blending it for me at all I then asked for his name and he refused to give it to me and everybody was extremely rude. I have no problem with coming in and placing my order but I don’t think it’s my responsibility to know that they are not going to read the pick up instructions and rather just make the order whenever they feel like doing so I was simply just trying to be a customer and place my order ahead of time to be made, and I was met with a ton of backlash from every single person there on a $20 lunch order for myself. I’m a server/bartender and have managed as well for 11 years now and I just can’t imagine being so awfully rude I felt attacked and embarrassed for simply asking for fresh food when I asked for it to be ready at a certain time. I thought that’s what the app was for. I just can’t imagine as someone in this industry, ever a time I’m not going to do everything in my power to give my guests the best experience and quality every time. Nothing could be too big of an ask to make a situation right even McDonald’s will remake cold food.Whatever you say about whatever is fine and I’ll keep that in mind but nothing here was done kindly. I was embarrassed not just for me but the business as it was a full store and I’ve never been talked to so rudely. Ever. I just can’t imagine a setting where that is okay in the service industry at all. I have been cussed out this week in the same business and didn’t once break character. The way I was talked to was just insanity. Thank you for your response.
Aaron Baugher
The girl that helped me was so nice and made delicious smoothies!
Atmosphere: 5
Food: 5
Service: 5
Celeste Silkwood
Year after year every employee is just wonderful here. I have yet to have a horrible experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detox Island Green Smoothie
Ashley Hotka
Always on point, fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie
Kristi Chapman
Delicious healthy reasonably priced food. What else do you want?
Food: 5
Catie K.
I love going to this Tropical Smoothie because whenever I go in it is usually good. I go in to get a nice quick bite today. I order a Kiwi Quencher & a Caribbean Chicken Wrap. Great service, the guy heard me and repeated my order back to me. I payed and the guy had a great attitude. The guy gives me my wrap and I thank him. A girl brings out my smoothie and it’s watered down with chunks of, I wanna say strawberry? However, I thank her to because it’s about to close so I let it go. I go home to eat my wrap just to find out it’s the wrong order and it tastes super salty drenched in a Thai sauce. I’m very disappointed in this cafe’s food service today.
Nicole Kay
I love the smoothies every time I ordered them though uber eats! Unfortunately, for around 4-5 orders, they kept forgetting to add the Strawberry Edible Straw which honestly disappoints me and I end up having to contact uber eats to refund me the amount each time. I recently tried to let the uber delivery driver know to remind the store and no luck. I get that it's a small thing, but I really like the edible straws!
Smoothie was a little watered down but still had an okay flavor.
Mallory M.
Great smoothies and great food. My only disappointment was a found a dead bug at the bottom of my salad. I ate the whole thing before I saw it. I likely won't get food there again :( but I'll still get a smoothie so call me crazy? Lpl
Jorge Galarza
First time here got some really good healthy food friendly staff food taste good also the smoothie on point THANKS guys
Lester K.
Overpriced place for young snowflakes who also probably frequent the drive thru at Starbucks for a $6 cup of awful coffee. Took my grandson there for a banana chocolate smoothie with an edible straw to go. No edible straw and awful taste. Never again.
Chad Chapman
Great-tasting and nutritious meals and snacks! Also available is an app where you can accrue points and earn rewards. The staff here is always so friendly, too!
Needs help. Ingredients aren't fresh, staff doesn't know the menu or systems. I wouldn't trust a delivery or pick up from here without verifying you got what you paid for. I won't go back to this location.
These are the most refreshing smoothies and healthy selections as well!
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie, Avocolada, Island Green
I placed an order today on march 21 to be picked up at 11:45. When I arrived, my smoothie was watered down and melted, and they told me that they had made it as soon as the order came through rather than when I placed the order to be picked up. I asked if they could please remake my smoothie. They told me no, but they would re-blend it, they then told me that I shouldn’t be ordering online and that I should only come in to place orders because the food is always going to be made at the time. The order comes through rather than the time the order is scheduled for pick up. I I then said to them I did not have time to do that as I am on my lunch break, which is why I placed the order to be picked up ahead of time, and the guy told me that I was lucky they were blending it for me at all I then asked for his name and he refused to give it to me and everybody was extremely rude. I have no problem with coming in and placing my order but I don’t think it’s my responsibility to know that they are not going to read the pick up instructions and rather just make the order whenever they feel like doing so I was simply just trying to be a customer and place my order ahead of time to be made, and I was met with a ton of backlash from every single person there on a $20 lunch order for myself. I’m a server/bartender and have managed as well for 11 years now and I just can’t imagine being so awfully rude I felt attacked and embarrassed for simply asking for fresh food when I asked for it to be ready at a certain time. I thought that’s what the app was for. I just can’t imagine as someone in this industry, ever a time I’m not going to do everything in my power to give my guests the best experience and quality every time. Nothing could be too big of an ask to make a situation right even McDonald’s will remake cold food.Whatever you say about whatever is fine and I’ll keep that in mind but nothing here was done kindly. I was embarrassed not just for me but the business as it was a full store and I’ve never been talked to so rudely. Ever. I just can’t imagine a setting where that is okay in the service industry at all. I have been cussed out this week in the same business and didn’t once break character. The way I was talked to was just insanity. Thank you for your response.
The girl that helped me was so nice and made delicious smoothies!
Atmosphere: 5
Food: 5
Service: 5
Year after year every employee is just wonderful here. I have yet to have a horrible experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detox Island Green Smoothie
Always on point, fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie
Delicious healthy reasonably priced food. What else do you want?
Food: 5
I love going to this Tropical Smoothie because whenever I go in it is usually good. I go in to get a nice quick bite today. I order a Kiwi Quencher & a Caribbean Chicken Wrap. Great service, the guy heard me and repeated my order back to me. I payed and the guy had a great attitude. The guy gives me my wrap and I thank him. A girl brings out my smoothie and it’s watered down with chunks of, I wanna say strawberry? However, I thank her to because it’s about to close so I let it go. I go home to eat my wrap just to find out it’s the wrong order and it tastes super salty drenched in a Thai sauce. I’m very disappointed in this cafe’s food service today.
I love the smoothies every time I ordered them though uber eats! Unfortunately, for around 4-5 orders, they kept forgetting to add the Strawberry Edible Straw which honestly disappoints me and I end up having to contact uber eats to refund me the amount each time. I recently tried to let the uber delivery driver know to remind the store and no luck. I get that it's a small thing, but I really like the edible straws!
Great smoothie along with good food options
Restaurantji Recommends
Smoothie was a little watered down but still had an okay flavor.
Great smoothies and great food. My only disappointment was a found a dead bug at the bottom of my salad. I ate the whole thing before I saw it. I likely won't get food there again :( but I'll still get a smoothie so call me crazy? Lpl
First time here got some really good healthy food friendly staff food taste good also the smoothie on point THANKS guys
Overpriced place for young snowflakes who also probably frequent the drive thru at Starbucks for a $6 cup of awful coffee. Took my grandson there for a banana chocolate smoothie with an edible straw to go. No edible straw and awful taste. Never again.
Great-tasting and nutritious meals and snacks! Also available is an app where you can accrue points and earn rewards. The staff here is always so friendly, too!