Wendy's
9510 Lackman Rd, Lenexa
(913) 894-0985
Recent Reviews
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Worst customer service ever speaker was pushy, and management seemed too not really care when told about the situation.
Plus items were missing because they’re rushing.
Normally don’t right reviews but this situation just rubbed me the wrong way..
Atmosphere: 1
Food: 3
Service: 1
I placed a double order of chili. When I returned home and open the containers, I found nothing but white and red kidney beans and sauce. What happened to the hamburger meat that was supposed to be in it or has Wendy's chili gone vegan? I've visited other stores that give you a healthy serving of meat with red kidney beans making the meal a tasty delight. What a disappointment.
Atmosphere: 3
Food: 2
Service: 3
A third of the order was missing when I picked it up. The sauced wings had almost no sauce. I would not recommend eating here.
Service: 1
Was great. was a show with lunch, the guy ahead of us got arrested.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Hamburger
Still closed 45 minutes after they were supposed to be open. The women inside saw me and then turned her back and ignored me when I pulled up to the drive thru windows. Never coming back
Forgot half of our food for the last time. Won't go back to this one again
Very rude woman taking orders. Missing half my food.
Atmosphere: 1
Food: 3
Service: 1
What a joke of a restaurant! Order a jr bacon cheese burger and has no bacon
And cold right out the door
Atmosphere: 1
Food: 1
Service: 1
I like .
Atmosphere: 5
Food: 5
Service: 5
Restaurant energy is garbage bunch of drones with no music or anything unnaturally quite
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Food terrible and cold my drink taste like water this place sucks smh
Fries were old, cold and hard. The chicken but had one half piece of bacon.
Food: 1
Service: 3
I received a cold breakfast sandwich. When I cam back the person running the drive through did not apologize about the error of the food being cold. He slammed the window closed and came back with a replacement order. Because of his childish fit I did not trust that my food would be correct or untainted. When I asked for my money back he threw the bag of food and started yelling for his manager. The manager never apologized or greeted me. The manager asked me "did you pay cash or credit." I responded it was cash. The manager returned my money, never apologized for the food being cold, and made me feel like somehow I did something wrong by simply ordering food, and bringing it back because it was cold. I will not be returning to this Wendy's location ever again.
Atmosphere: 1
Food: 1
Service: 1
Asked for the crabby patty meal, I chose to make it a double, the cashier rang it up with no problem, asked for a chocolate frosty instead of the pineapple one that comes with it. What I assume to be a manager came over and began telling me that the crabby patty meal was for children, that I couldn’t order it and that the boo bag was the same thing but for adults. That transpired directly AFTER my coworker had just ordered the crabby patty meal. So I order the boo bag, not only did it not come as a double but there are in fact toys in the boo bag and coupons for kids meals. So which one is for children? When I walked back in after discovering it was a single she snatched it out of my hand while rolling her eyes. Upon making it a double she smacks it back into my hand and tells me they only come as singles. Won’t be back to this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
I have no complaints, met my expectations for a fast food place and more, would go again.
Atmosphere: 4
Food: 5
Service: 5
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