Chipotle Mexican Grill

One of the dirtiest and dull Chipotles I’ve been to. There is no attention to the guest experience. Whomever is the area manager here doesn’t care. I’ve lived here going on 1.5years and it’s always the same. I work in the industry. Chipotle use to have integrity and ability to empower their associates to go above and beyond. Most chipotles are now similar but this location is disgusting. Hopefully the new location will be better. But sadly in due time that new beautiful store will be just as nasty as this one. Hire better. Train better. And put your guest’s experience first. Pay your managers to be leaders and actually do their job.
I attached a photo of the 7 rules of chipotle. Hopefully this helps lol
Rant over. Thanks.

Atmosphere: 1

Food: 3

Service: 1

Best and most consistent Chipotle location I've visited.

Atmosphere: 5

Food: 5

Service: 5

The food was boring, there wan't any seasoning at all, not a speck of cilantro. The rice, the beans and the guacamole. The only flavor came from the Tabasco.

Atmosphere: 3

Food: 1

Service: 4

A little slow but good as ever!

Don’t ever order from this location, go to Qudoba or literally anywhere else. Every single time I order in store or online from this restaurant it is absolutely disgusting. I pay nearly $20 for my bowl after triple chicken, queso and guac and almost every single time they try to skim me out of something I paid for. Don’t even consider ordering online from here though, your normal bowl will be a third the size regardless of how much money you give them. The chipotle trend is real with this location…go to Qudoba instead

Atmosphere: 1

Food: 1

Service: 1

get some ice. learn to treat customers. learn to communicate. learn to wrap a burrito without a mess of crap all over the foil. clean up. refill your ingredients.

Atmosphere: 1

Food: 1

Service: 1

Not at all a biased statement considering I didn’t know them very well, this establishment has gone downhill since the firings of the Laudemans. When it was ran under their management a line wasn’t discouraging they had that line MOVING. The environment was always cleanly, the workers didn’t get run down and it appear obvious that CORPORATE was putting so much pressure on them. The food was great. Now I pay 27 $ for a hit or miss. The food today wasn’t seasoned and I left qdoba in hopes of chipotle so I was VERY disappointed and dissatisfied. While standing in line I heard someone say “we should have gone to qdoba”. Just go to Qdoba. It’s cheaper, the quality is the same these days even though chipotle boasts in no additives. The lines are quick and the food is GOOD.

Atmosphere: 4

Food: 2

Service: 3

Just ordered online at the Aggieville location. The amount of chicken in my bowl could probably barely make a chicken wing. 🤡

Love this chipotle location! Parking is very limited.

Atmosphere: 2

Food: 5

Service: 5

It’s a university town, so most of the guests were students, but all had a great attitude towards us old geezers. This was our first time at this location, but we always enjoy Chipotle wherever we go.

Atmosphere: 5

Food: 5

Service: 5

Obviously need to be better at reading names for orders. If there are two orders with the same first name make sure you confirm the order with the dasher.

Atmosphere: 1

Food: 1

Service: 1

Yummy yummy yummy

I came in pretty late after having a disappointing day and I went to the gym, then grocery shopping, then chipotle with the little energy i had. They were friendly, kind, and accommodating. They were low on the meat and the beans I wanted and I was ready to settle for my second choices, but Ever and her team hooked me up with the freshest chipotle bowl I have ever had. Thank you for taking the time, it was so so good!

Atmosphere: 5

Food: 5

Service: 5

Learn to listen and make stuff the right way bcs next time I’m just throw it at u and not pay for anyone if it I don’t like when u add extra stuff thinking it’s okay when I say no and u still put it on their

Atmosphere: 1

Food: 1

Service: 1

This is what the nicest and cleanest Chipotle stores I have been in.

Atmosphere: 5

Food: 5

Service: 5