Dairy Queen Grill & Chill

The food here is always great but the staff can be hit or miss. Lots of younger kids that are just there for a paycheck and don't care about the quality of customer service they're providing.

Atmosphere: 4

Food: 5

Service: 3

Ordered a sauce and tossed bbq honey chicken strip basket and instead I get plain jane chicken strips with honey mustard and what looks to be ranch but idk not touching it, like why have the option for them if your not going to make them?? And then the completely wrong sauce to go with them!??? At least the toast was good super over buttery tho but can’t complain about that lol

Atmosphere: 1

Food: 1

Service: 2

The staff was so nice and the food and desert is always great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

Building looks closed when I pulled up to the drive through had to practically yell at the box because the woman apparently couldn't hear me tried to rush the order didn't ask what sauces I wanted when I got to the window and paid had to wait a long time for 2 out of 3 drinks which were Dr. Pepper and was waiting on the 3rd drink which was a sprite or starry for the kids meal when they brought the food and they had forgotten to make the 3rd drink I was the only one in line until I got to the window spent about 15 to 20 min waiting for the food I got 2 chicken strip boxes one with Buffalo one with ranch they gave us gravy instead of ranch and the toast was over filled with butter to the point it was like butter flavored rubber 10 out of 10 don't recommend

Atmosphere: 1

Food: 3

Service: 1

People working there seem more concerned with complaining about getting off of work than serving customers. Person working the counter was complaining about how long she had been working that day literally in front of us and made no attempt to take our order even thought we had been standing there for several minutes. She did finally come over and take our order and was friendly, but went right back to complaining after taking our order. There was only one other table inside and 2-3 cars in the drive-through.

Atmosphere: 2

Food: 4

Service: 1

Blizzard in Huntington Beach never gets old! Still a ?? dessert walking around HB! ?

Atmosphere: 3

Food: 4

Service: 5

To the owner. I bet if you paid all your high school employees an extra 25c per blizzard they made, they would get real creative and figure ways to get customers through the drive through in less than a half hour. Your customers would be happy. Your employees wod be happy. Bonus round. your sales would likely increase. Win. Win. Win.

And yes I had time to write all of this while waiting on your employee come back to take my order.

Atmosphere: 1

Food: 5

Service: 1

The ice cream often comes to me melted.

Atmosphere: 4

Food: 3

Service: 4

Love this place , even in the winter

Atmosphere: 5

Food: 5

Service: 5

Was extremely disappointed I ordered some thing and received some completely some thing else there for me, it was also extremely unprofessional with a whole bunch Teenagers just giggling and playing around .

Atmosphere: 1

Food: 1

Service: 1

Employees are lazy, every table was sticky/dirty!!

Atmosphere: 2

Food: 3

Service: 3

My second time visiting here and a second not so good visit. Our first visit, the customer service was lacking, and the building is old and needs a good spiffing up. This visit the service was decent, but they made my ice cream cone before I got to the window and it was half melted. I was frustrated, and there was a line, so I pitched it. I do not recommend this location.

Food: 1

Service: 3

Clearly this location has issues from owner all the way down. Parking lot looks like a war zone. No management or at least no functional management. Workers clearly aren't paid enough to care. And clearly all of this has to do either an owner who does not care, or an owner who doesn't know when to shut down a location. Either spend money to make a location right, or get out. I'm surprised someone hasn't died visiting this location. Clearly things get "fixed" before inspection, or someone is getting a handout. Either way eat at your own risk.

Atmosphere: 1

Food: 1

Service: 1

Took 3 grandkids under the age of 8 out to dinner! They enjoyed the food, and the 5 year old had his first dip cone. What a mess, but we enjoyed every minute!

Atmosphere: 4

Food: 5

Service: 5

Not a great experience. The person taking orders acted like she didn't care or want to be there. We ordered a small sundae and 2 dip cones. The sundae was quick but we had to wait 5 minutes for our dip cones. While I waited a person complained about their blizzard and it had to remade. When she took it from the customer she slopped ice cream on the floor and didn't clean up. This doesn't surprise me considering the back of house overall was dirty. Also while I was waiting a person ordered 2 Dilly Bars. He waited around 5 minutes for those as well which is crazy since they are already made.The lady who took our order was also the person who had to remake the bad blizzard and she made our order. While she was doing this I saw 2-3 ppl not doing much behind the counter.There are plenty of other ice cream choices. I won't be going back anytime soon.

Atmosphere: 2

Food: 3

Service: 2