Firehouse Subs Manhattan Marketplace

The sandwiches always hits after a long day of work. Workers consistently nice to me too

Atmosphere: 5

Food: 5

Service: 5

I decided to visit for the first time in over a year and the place has really improved. The restaurant was clean the sandwiches were very good and the employees were very friendly. I enjoy the hot sauce bar and the varitey they had and I would come and eat there again in the near future

Atmosphere: 5

Food: 5

Service: 5

Great sandwiches, courteous staff and an overall good experience. Good bread, good sandwich fillers.

Atmosphere: 4

Food: 5

Service: 5

The food was amazing and the new manager is really nice. I had a great time and the food was a good portion too.

Atmosphere: 5

Food: 5

Service: 5

This place was great

Was in town for my daughter Special Olympics game and always choose Firehouse to eat. We choose Firehouse anytime we are out of town, since we don't have a Firehouse Subs in Topeka, Ks

Atmosphere: 5

Food: 5

Service: 5

Well I don't like giving 1 stars but this time you all deserve it. One sandwich was spot on the other disgusting. The second sandwich a firehouse hero the bottom bread was soggy and tasted like it had been dipped in wash water. I said something about it was told you got what you ordered. Also Tables had not been washed and the bathrooms were filthy with bugs.

Food: 1

Service: 1

1 week ago on Sunday afternoon, I stepped into the bathroom. With in second of me sitting down someone started pounding on the bathroom door. No explanation, no words, just aggressive pounding on the door. When I left the bathroom no one was there. I walked into the dining area and every single one of the employees look in my direction. I asked who knocked and why it was so loud. The manager said He did it and he thought it was an employee in the bathroom! There is no reason an employee or a patron should get treated like that. My husband called back and asked to speak with an owner. The girl informed us the owner was pretty busy… he still said he’d leave a message. I called back on Tues and asked for a managed. I asked him to pass my info to the owner. I was once again informed they are very busy…
I’m just glad it didn’t happen to the teenager that was in there ahead of me.

Atmosphere: 1

Food: 5

Service: 1

I visit here quite often and not once when walking in the door was I ever greeted. It’s “do you have a mobile order” ever time. Food is amazing but very slow, even when not busy, and customer service could use a lot of work. I don’t need to overhear all the work drama while waiting on my order.

Atmosphere: 1

Food: 5

Service: 1

We ordered 20 minutes before pickup, after arriving was told it isn't ready yet. Okay, its decently busy, I get it. People ordering in the restaurant were receiving their orders while I waited, it took THIRTY additional minutes to get our order. 50 minutes to complete two subs is inexcusable, will not be returning until things change.

Food is good. Owner is very friendly.

Atmosphere: 5

Food: 5

Service: 5

extremely rude and fed me some bull about not being able to throw in a different bag of chips because they were out of sun chips and that’s what i paid for

The amazing food will bring you back, but the friendly staff will earn your loyalty. You just can't beat the Hook & Ladder salad, hands down the best. The Turkey Bacon Ranch is a fam-favorite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Submarine Sandwich, Hook and Ladder Salad, Cookie

Always fresh ingredients, orders are correct, and very timely for carry outs.

Atmosphere: 5

Food: 5

Service: 5

Service was friendly. I had the SMOKED BBQ SOUTH CAROLINA SUB: meats, slaw, and everything inside the sub was good, but the bread was stale.

Atmosphere: 3

Food: 1

Service: 3