Great sales! Kind of expensive otherwise. Good selection. Good staff. Usually pretty clean. Good lighting. Wish their fuel program was on a total spending system instead of specific products. I wonder how much (perfectly good items) they throw away. We like Hy-Vee. Recommended!
Jennifer C.
Absolutely the worst and most ethically questionable experience I have ever experienced at any type of business. The bakery incorrectly made the cake I ordered and made a more expensive cake than what was actually ordered. Instead of just price adjusting the extra $40 price different due to their mistake, Mary in the bakery said it was just too much of difference between the quality of the cake she made versus the cake I ordered. I spoke with the bakery manager Robert, who essentially said the same thing. I will note that Mary said she could "whip up the cake I wanted really quick." I was supposed to pick the cake up in 30 minutes and I would prefer a cake that wasn't rushed. I then spoke with Kyle the manager, who is the first one who actually acknowledged the inconvenience and said he would fix the issue and adjust the price to correct the issue. Once the cake was picked up it was very obvious that they either misrepresented how much more expensive and bigger the $85 cake they made was, or they gave me a cake that was "whipped up really quickly" as Mary described and passed it off as an $85 cake while misleading me to believe they were doing a price adjustment to correct their mistake. I called back to make sure this is the cake that's as referenced and quoted as $85 and they confirmed this is the cake that we spoke about being $85. Ethically this is just really unprofessional and morally questionable at best. If this is what this location wants to have represent their product as an $85 cake then so be it. I don't think trying to mislead customers into thinking you are doing them essentially a favor and fixing an issue to placate them and then doing the opposite and insulting their intelligence by thinking someone wouldn't notice is at all how a business should allow their employees to conduct themselves.
Heather Hanssen-Peterson
If you have an important bakery order, I highly recommend checking on it multiple times to make sure they actually have it & it will be completed when you want to pick it up. This was not a one time experience for us, its at least the 3rd if not more.
Shauna Force
fresh food , great selection and the staff is amazing
Tony Crawford
Very few people were wearing masks including employees. Person who helped me at the meat counter did not say thank you nor did the check out person after she took my $125. They only said you're welcome when I said thank you.
Abad Ruiz
Store is clean. Bathroom is clean. The deli is clean. So far great customer service.
John Davis
Everyone there seems to have a constant concern for a commitment to excellence customer satisfaction generally just a happy place.
Cherrie Volpert
Such a nice clean store! Staff is very friendly and everything is easy to find.
Sara Layne
We primarily go here to get custom made birthday cakes from their bakery and we have never been disappointed. The bakery staff is so friendly and professional and they do an amazing job. From 3D dragons, to tractors, barns, geoids, and cars they have never failed to come through with an amazing cake for us and they are well worth the price.
Kyle Fields
We don't have Hy-Vee where I'm from. Just moved to Kansas and this has become my favorite supermarket fairly quickly. Reasonable prices and good deals. They have everything you can want, especially things I couldn't find when I went to Dillon's on my first supermarket trip here. The staff is always very helpful and friendly.I'm a fan :)
It wasn’t bad. The workers were friendly and the store was clean. The parking lot is a little funny to get in and out of and the prices were reasonable. There is a decent selection of brands and such. I would be glad to go back.
Kim Franz
The best deli in town. However, the last three times I have been there there has only been one person working the front of the deli. the people that were waiting were probably 6-7. And the guy left to go make gravy for one of the meals in back and left all of us standing there looking at each other.
ᑕᗩ Ri
Great store. Great variety of things. Great location. One of my favorite store in Manhattan. When I go there, cashier's check were very smoothly as well. So convenient! I've never had an issues when I visited the store. Vegetables and fruits section is always clean and looks great. So many variety of fresh vegetables and fruits. I like their fresh seafoods counter. I could get fresh salmon and shrimps. They keep sanitizing every shelves and inside the store. Also, most employees were super friendly and helpful! I recommend this store.
Ben Bowers
Top notch service! I went there today and wanted to purchase a specific popcorn and they only had a few bags on the shelf. Instead of not being truthful, they went in the back and located what I wanted and fulfilled my order! Thank you guys for the great service!
LG S
Love this place. Grab a beer and watch the game, then ship for what you need and head home!
Great sales! Kind of expensive otherwise. Good selection. Good staff. Usually pretty clean. Good lighting. Wish their fuel program was on a total spending system instead of specific products. I wonder how much (perfectly good items) they throw away. We like Hy-Vee. Recommended!
Absolutely the worst and most ethically questionable experience I have ever experienced at any type of business. The bakery incorrectly made the cake I ordered and made a more expensive cake than what was actually ordered. Instead of just price adjusting the extra $40 price different due to their mistake, Mary in the bakery said it was just too much of difference between the quality of the cake she made versus the cake I ordered. I spoke with the bakery manager Robert, who essentially said the same thing. I will note that Mary said she could "whip up the cake I wanted really quick." I was supposed to pick the cake up in 30 minutes and I would prefer a cake that wasn't rushed. I then spoke with Kyle the manager, who is the first one who actually acknowledged the inconvenience and said he would fix the issue and adjust the price to correct the issue. Once the cake was picked up it was very obvious that they either misrepresented how much more expensive and bigger the $85 cake they made was, or they gave me a cake that was "whipped up really quickly" as Mary described and passed it off as an $85 cake while misleading me to believe they were doing a price adjustment to correct their mistake. I called back to make sure this is the cake that's as referenced and quoted as $85 and they confirmed this is the cake that we spoke about being $85. Ethically this is just really unprofessional and morally questionable at best. If this is what this location wants to have represent their product as an $85 cake then so be it. I don't think trying to mislead customers into thinking you are doing them essentially a favor and fixing an issue to placate them and then doing the opposite and insulting their intelligence by thinking someone wouldn't notice is at all how a business should allow their employees to conduct themselves.
If you have an important bakery order, I highly recommend checking on it multiple times to make sure they actually have it & it will be completed when you want to pick it up. This was not a one time experience for us, its at least the 3rd if not more.
fresh food , great selection and the staff is amazing
Very few people were wearing masks including employees. Person who helped me at the meat counter did not say thank you nor did the check out person after she took my $125. They only said you're welcome when I said thank you.
Store is clean. Bathroom is clean. The deli is clean. So far great customer service.
Everyone there seems to have a constant concern for a commitment to excellence customer satisfaction generally just a happy place.
Such a nice clean store! Staff is very friendly and everything is easy to find.
We primarily go here to get custom made birthday cakes from their bakery and we have never been disappointed. The bakery staff is so friendly and professional and they do an amazing job. From 3D dragons, to tractors, barns, geoids, and cars they have never failed to come through with an amazing cake for us and they are well worth the price.
We don't have Hy-Vee where I'm from. Just moved to Kansas and this has become my favorite supermarket fairly quickly. Reasonable prices and good deals. They have everything you can want, especially things I couldn't find when I went to Dillon's on my first supermarket trip here. The staff is always very helpful and friendly.I'm a fan :)
Restaurantji Recommends
It wasn’t bad. The workers were friendly and the store was clean. The parking lot is a little funny to get in and out of and the prices were reasonable. There is a decent selection of brands and such. I would be glad to go back.
The best deli in town. However, the last three times I have been there there has only been one person working the front of the deli. the people that were waiting were probably 6-7. And the guy left to go make gravy for one of the meals in back and left all of us standing there looking at each other.
Great store. Great variety of things. Great location. One of my favorite store in Manhattan. When I go there, cashier's check were very smoothly as well. So convenient! I've never had an issues when I visited the store. Vegetables and fruits section is always clean and looks great. So many variety of fresh vegetables and fruits. I like their fresh seafoods counter. I could get fresh salmon and shrimps. They keep sanitizing every shelves and inside the store. Also, most employees were super friendly and helpful! I recommend this store.
Top notch service! I went there today and wanted to purchase a specific popcorn and they only had a few bags on the shelf. Instead of not being truthful, they went in the back and located what I wanted and fulfilled my order! Thank you guys for the great service!
Love this place. Grab a beer and watch the game, then ship for what you need and head home!