Order delivery thru the app. Didn't receive my cookie or drink. When I called the store the young man didn't know how to get into the system to see my order and placed me on hold to call his manager. He then told me that I had to contact door dash for a refund. I told him that I didn't place my order thru door dash and jimmy johns is the one who charged my card. And that if we didn't get this resolved I would leave them a bad review. He then hung up on me. So I got in my car and went to get the rest of my order myself. I was charged a delivery fee and gave a 25% tip. Never again will I order or eat Jimmy Johns. I have been a rewards member for 6 years. I have also filed a complaint with corporate.
Service: 1
Matthew Temple
Ordered one sandwich and it was wrong. The receipt had the correct item, but the sandwich in the bag was totally different.
philip hanneman
I was given the wrong sandwich.
Stephen Nicolais
Horrible location they’re routinely without a delivery driver and today at 1230 on a Saturday and they are OUT of bread. It’s a sandwich shop
Curtis
Never eat here but I got a sandwich yesterday,.the Bootlegger Club and it was pretty good. I am surprised they don't have meatball subs though.
derick fuller
Great place. Very friendly staff. Great food. Quick service. Big parking lot. I would highly recommend if u like to eat healthier!!
Gabrielmtbgopro
Fast fast
Sean
Paid for a large drink and it was barely half full, less than my wife’s medium drink. I’ve given this location multiple chances and they have failed all of them. I’ll never eat here again.
Stop the order the sandwich to go, it was very good.
Atmosphere: 5
Food: 5
Service: 5
Sarah Allegri
The team working was so friendly, attentive, and helpful!! Excellent service…give these guys a raise.
Atmosphere: 5
Food: 5
Service: 5
Jo Myers
Placed an order, waited an hour, called. Transcript of call, verbatim:“Hi, I placed an order an hour ago and just wanted to see what was going on?”“We only have one delivery driver so it should be on it’s way”“Ok thank you I just didn’t want it to get lost!”Waited another half an hour, realized it had been marked as delivered in the meantime, went to look for it, it wasn’t anywhere, called again to see what was going on. Transcript of second call:“WE ONLY HAVE ONE DELIVERY DRIVER”I get they’re probably stressed, but I called two times not 40. Honestly was so flabbergasted that I was like ok thanks bye.Thought about it and at this point I was like well I don’t want tuna that’s been sitting at room temp in this driver’s car for two hours anyway, so I called again:“Hi I’d like to cancel my order”“Ok”Silence.“Do you need any details for this?”Met with more silence. Was hoping maybe the call dropped or something. Tried calling a few more times and no one picked up.Hopefully I get a refund magically, even though they were busy and didn’t know who called to cancel? They didn’t even take my name.Employee was lowkey rude but I get it. Definitely a management problem with not scheduling delivery drivers/overworking available staff.Anyway don’t order from this location lol
Service: 1
Larry Stewart
New pesto sandwich is good but over kill on mozzarella and no pesto flavor, but was tasty so no complaints
Atmosphere: 5
Food: 5
Service: 5
Ryan Skinner
Have had multiple issues with this location before, but this time was exceptionally bad.Started with delivery not being available even though it was only 7pm.Went to pick up instead and arrived to the sign not lit and half the lights off in the store.Walked in and the one lady working did not say a word as I asked about a mobile order. She pointed to a bag by the door still not saying a word. I took the bag and left and got home to missing chips, sandwich not cut as selected, and the ingredients on the sandwich apparently thrown at the bread blindfolded.
Order delivery thru the app. Didn't receive my cookie or drink. When I called the store the young man didn't know how to get into the system to see my order and placed me on hold to call his manager. He then told me that I had to contact door dash for a refund. I told him that I didn't place my order thru door dash and jimmy johns is the one who charged my card. And that if we didn't get this resolved I would leave them a bad review. He then hung up on me. So I got in my car and went to get the rest of my order myself. I was charged a delivery fee and gave a 25% tip. Never again will I order or eat Jimmy Johns. I have been a rewards member for 6 years. I have also filed a complaint with corporate.
Service: 1
Ordered one sandwich and it was wrong. The receipt had the correct item, but the sandwich in the bag was totally different.
I was given the wrong sandwich.
Horrible location they’re routinely without a delivery driver and today at 1230 on a Saturday and they are OUT of bread. It’s a sandwich shop
Never eat here but I got a sandwich yesterday,.the Bootlegger Club and it was pretty good. I am surprised they don't have meatball subs though.
Great place. Very friendly staff. Great food. Quick service. Big parking lot. I would highly recommend if u like to eat healthier!!
Fast fast
Paid for a large drink and it was barely half full, less than my wife’s medium drink. I’ve given this location multiple chances and they have failed all of them. I’ll never eat here again.
Great sandwich.
Atmosphere: 5
Food: 5
Service: 5
MY FAVORITE PLACE EVER!@@@
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stop the order the sandwich to go, it was very good.
Atmosphere: 5
Food: 5
Service: 5
The team working was so friendly, attentive, and helpful!! Excellent service…give these guys a raise.
Atmosphere: 5
Food: 5
Service: 5
Placed an order, waited an hour, called. Transcript of call, verbatim:“Hi, I placed an order an hour ago and just wanted to see what was going on?”“We only have one delivery driver so it should be on it’s way”“Ok thank you I just didn’t want it to get lost!”Waited another half an hour, realized it had been marked as delivered in the meantime, went to look for it, it wasn’t anywhere, called again to see what was going on. Transcript of second call:“WE ONLY HAVE ONE DELIVERY DRIVER”I get they’re probably stressed, but I called two times not 40. Honestly was so flabbergasted that I was like ok thanks bye.Thought about it and at this point I was like well I don’t want tuna that’s been sitting at room temp in this driver’s car for two hours anyway, so I called again:“Hi I’d like to cancel my order”“Ok”Silence.“Do you need any details for this?”Met with more silence. Was hoping maybe the call dropped or something. Tried calling a few more times and no one picked up.Hopefully I get a refund magically, even though they were busy and didn’t know who called to cancel? They didn’t even take my name.Employee was lowkey rude but I get it. Definitely a management problem with not scheduling delivery drivers/overworking available staff.Anyway don’t order from this location lol
Service: 1
New pesto sandwich is good but over kill on mozzarella and no pesto flavor, but was tasty so no complaints
Atmosphere: 5
Food: 5
Service: 5
Have had multiple issues with this location before, but this time was exceptionally bad.Started with delivery not being available even though it was only 7pm.Went to pick up instead and arrived to the sign not lit and half the lights off in the store.Walked in and the one lady working did not say a word as I asked about a mobile order. She pointed to a bag by the door still not saying a word. I took the bag and left and got home to missing chips, sandwich not cut as selected, and the ingredients on the sandwich apparently thrown at the bread blindfolded.
Atmosphere: 1
Food: 2
Service: 1
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