Placed an order, waited an hour, called. Transcript of call, verbatim:“Hi, I placed an order an hour ago and just wanted to see what was going on?”“We only have one delivery driver so it should be on it’s way”“Ok thank you I just didn’t want it to get lost!”Waited another half an hour, realized it had been marked as delivered in the meantime, went to look for it, it wasn’t anywhere, called again to see what was going on. Transcript of second call:“WE ONLY HAVE ONE DELIVERY DRIVER”I get they’re probably stressed, but I called two times not 40. Honestly was so flabbergasted that I was like ok thanks bye.Thought about it and at this point I was like well I don’t want tuna that’s been sitting at room temp in this driver’s car for two hours anyway, so I called again:“Hi I’d like to cancel my order”“Ok”Silence.“Do you need any details for this?”Met with more silence. Was hoping maybe the call dropped or something. Tried calling a few more times and no one picked up.Hopefully I get a refund magically, even though they were busy and didn’t know who called to cancel? They didn’t even take my name.Employee was lowkey rude but I get it. Definitely a management problem with not scheduling delivery drivers/overworking available staff.Anyway don’t order from this location lol
Service: 1
Larry Stewart
New pesto sandwich is good but over kill on mozzarella and no pesto flavor, but was tasty so no complaints
Atmosphere: 5
Food: 5
Service: 5
Ryan Skinner
Have had multiple issues with this location before, but this time was exceptionally bad.Started with delivery not being available even though it was only 7pm.Went to pick up instead and arrived to the sign not lit and half the lights off in the store.Walked in and the one lady working did not say a word as I asked about a mobile order. She pointed to a bag by the door still not saying a word. I took the bag and left and got home to missing chips, sandwich not cut as selected, and the ingredients on the sandwich apparently thrown at the bread blindfolded.
Atmosphere: 1
Food: 2
Service: 1
Domo Davis
It’s 8:30pm 10/26The store doesn’t close till 9pm and I see the lights off , doors locked and two employees in the kitchen saying they are closed. This is probably the 2nd
Atmosphere: 3
Food: 5
Service: 1
D M.
This is the worst Jimmy John's I've ever been to. Sandwich looked like it was made by a 3 year old. The workers here do not care at all. Don't waste your money here, go to a different Jimmy Johns.
Jon M.
No delivery? At Jimmy John's?? Really??? If they can't find delivery drivers, or more likely aren't willing to pay them a decent salary, they should close this location and move somewhere else. One star, do not recommend
Christopher Shaw
DO NOT USE this store! They will cancel your order after 30 minutes and just claim they have no drivers. They won’t refund your money if you paid with Apple Pay and they’ll say, “I don’t owe you anything”DO NOT USE DO NOT USE DO NOT USE
Food: 5
Service: 1
Hannah M.
The gal working here was so rude, hung up on us and was no help. All we wanted to do was change our order from delivery to pick up and she was yelling about how busy she was.
Richard Liston
1 hour plus delivery time for 2 orders in a row. Quit playing games and give people a delivery time instead of saying “as fast as we can”.
Francisco “Pancho_KC” Henriquez
Slowest delivery of my life. For freaky fast delivery they sure do like to take their time. I tried it one time and it took them an hour and a half. So I decided to give them another chance the second time, and what do you know. They took their sweet sweet time again. Not doing business with them again.
We order box lunches for our office regularly and they always do a great job of getting everything put together quickly and correctly. Good sandwiches and great service!
Alexa Scarlett
This JimmyJohn’s was great! My sandwiches were beautifully made very quickly. I got to talking to the group of young boys working. They were all very charming and helpful in my deciding what to order.
Teressa Cornwell
I came in during the lunch rush with my own crazy order, but two employees, Mario and Ian, were patient and understanding with my order! Not only were they incredibly kind, my orders and their odd additions were all perfect!
life, liberty and the pursuit
ordered two hunters clubs (#10s) in giant size. woman taking the order was pleasant. got my sandwiches in a decent timeframe and the sandwiches were made well. great visit.
Anthony Meyer
Got my sandwich but it didn't have lettuce as advertised. I asked if they had lettuce and was told they ran out. Would have been nice to know when I ordered the sandwich. I likely won't return to this store
Placed an order, waited an hour, called. Transcript of call, verbatim:“Hi, I placed an order an hour ago and just wanted to see what was going on?”“We only have one delivery driver so it should be on it’s way”“Ok thank you I just didn’t want it to get lost!”Waited another half an hour, realized it had been marked as delivered in the meantime, went to look for it, it wasn’t anywhere, called again to see what was going on. Transcript of second call:“WE ONLY HAVE ONE DELIVERY DRIVER”I get they’re probably stressed, but I called two times not 40. Honestly was so flabbergasted that I was like ok thanks bye.Thought about it and at this point I was like well I don’t want tuna that’s been sitting at room temp in this driver’s car for two hours anyway, so I called again:“Hi I’d like to cancel my order”“Ok”Silence.“Do you need any details for this?”Met with more silence. Was hoping maybe the call dropped or something. Tried calling a few more times and no one picked up.Hopefully I get a refund magically, even though they were busy and didn’t know who called to cancel? They didn’t even take my name.Employee was lowkey rude but I get it. Definitely a management problem with not scheduling delivery drivers/overworking available staff.Anyway don’t order from this location lol
Service: 1
New pesto sandwich is good but over kill on mozzarella and no pesto flavor, but was tasty so no complaints
Atmosphere: 5
Food: 5
Service: 5
Have had multiple issues with this location before, but this time was exceptionally bad.Started with delivery not being available even though it was only 7pm.Went to pick up instead and arrived to the sign not lit and half the lights off in the store.Walked in and the one lady working did not say a word as I asked about a mobile order. She pointed to a bag by the door still not saying a word. I took the bag and left and got home to missing chips, sandwich not cut as selected, and the ingredients on the sandwich apparently thrown at the bread blindfolded.
Atmosphere: 1
Food: 2
Service: 1
It’s 8:30pm 10/26The store doesn’t close till 9pm and I see the lights off , doors locked and two employees in the kitchen saying they are closed. This is probably the 2nd
Atmosphere: 3
Food: 5
Service: 1
This is the worst Jimmy John's I've ever been to. Sandwich looked like it was made by a 3 year old. The workers here do not care at all. Don't waste your money here, go to a different Jimmy Johns.
No delivery? At Jimmy John's?? Really??? If they can't find delivery drivers, or more likely aren't willing to pay them a decent salary, they should close this location and move somewhere else. One star, do not recommend
DO NOT USE this store! They will cancel your order after 30 minutes and just claim they have no drivers. They won’t refund your money if you paid with Apple Pay and they’ll say, “I don’t owe you anything”DO NOT USE DO NOT USE DO NOT USE
Food: 5
Service: 1
The gal working here was so rude, hung up on us and was no help. All we wanted to do was change our order from delivery to pick up and she was yelling about how busy she was.
1 hour plus delivery time for 2 orders in a row. Quit playing games and give people a delivery time instead of saying “as fast as we can”.
Slowest delivery of my life. For freaky fast delivery they sure do like to take their time. I tried it one time and it took them an hour and a half. So I decided to give them another chance the second time, and what do you know. They took their sweet sweet time again. Not doing business with them again.
Restaurantji Recommends
We order box lunches for our office regularly and they always do a great job of getting everything put together quickly and correctly. Good sandwiches and great service!
This JimmyJohn’s was great! My sandwiches were beautifully made very quickly. I got to talking to the group of young boys working. They were all very charming and helpful in my deciding what to order.
I came in during the lunch rush with my own crazy order, but two employees, Mario and Ian, were patient and understanding with my order! Not only were they incredibly kind, my orders and their odd additions were all perfect!
ordered two hunters clubs (#10s) in giant size. woman taking the order was pleasant. got my sandwiches in a decent timeframe and the sandwiches were made well. great visit.
Got my sandwich but it didn't have lettuce as advertised. I asked if they had lettuce and was told they ran out. Would have been nice to know when I ordered the sandwich. I likely won't return to this store