Black Bear Diner Olathe
11981 S Strang Line Rd, Olathe
(913) 355-1108
Recent Reviews
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Always delicious. Not a bad idea to split breakfast meals. All larger portions.
Have been to this place before and never had an issue. But service started okay but got worse as time went on. My girlfriend and I went there. We got the scramble and the chicken fried steak for breakfast. We came on a Sunday but midday and wasn’t super busy maybe 10 tables max but only 6 when leaving at 1 pm. The food came out and my food hadn’t even been remotely seasoned. Then my girlfriend asked if she could not have one thing in the scramble and then it was drowned in the pickled jalapeños she didn’t want. My food came out and chicken fired steak was poorly seasoned while the gravy tasted like water. My hash browns were soggy, undercooked, and not seasoned. We typically never complain about service or food and I never waste food I eat everything. The server came by and asked how we were when we got the food. I said the hash browns weren’t good. She seemed like she didn’t know what to do with that information. She said she would have a manager come talk to us but instead have us a receipt with a 50% discount. Then avoided us the rest of our time there. We weren’t aggressive or mean about it. But wanted something different or a compromise. We ate 3 eggs, coffee, and took the pancakes to go. The service got worse when we had an issue with our order. Manager just wanted to hide. The lady in the front was great when we walked in but was aggressive at checkout. I wish we had a better experience. We love this place during the fall because we go there watch football on our phone and eat a fat breakfast. Sundays here use to be the best. Now we will need to find another diner on Sunday. Side note we notice the family next to use only eat a 3rd of there food. Very disappointing experience. Would get better service at a Denny’s at 1 am than here. Management needs to change and cooks. But lack of service, poor management, and hate to say it but bad food. Wish we ended on a better note but didn’t. Will miss what this place was.
Our group of 10 were the only customer there. Two employees worked the dining area and performed well.
We had an excellent waiter. The food was good. The atmosphere was fun.
My kid said the chefs deserves a raise, he salad was bussin!
So this scene caught me off guard, I'm a habitual restaurant junkie who really appreciates great food !
This place has it. I overlooked this spot many times but wasn't given much choice on Thanksgiving morning , so I pulled the trigger and bit down on some tasty morsels.
The grizz hit the spot, my only complaint
Was the cold hash browns.
I'm a stickler for a clean wash room, and these folks must like them too because it was clean! I definitely visit again.
Thanks for your wonderful service on Thanksgiving!
Atmosphere: 4
Food: 4
Service: 5
I went to have a prime rib dinner with some coworkers of mine. I was excited when I heard they served prime rib as I haven't had one in a long time and from the pics I had seen, it looked amazing. We got there, we put in our order, and when the food was there. It was very sub par and disappointing. I wasn't able to really eat anything at all during the day due to work so I was really hungry and REALLY looking forward to that prime rib. I ordered it medium rare and it was well done, dry, and not tender at all. I didn't get the cornbread muffin and that pumpkin pie was stupid cold. I don't mind a cold pumpkin pie but dang that was cold. I wouldn't recommend this place at all. Definitely won't be back.
Atmosphere: 4
Food: 1
Service: 2
My first experience was less than ideal. The atmosphere is great. The service was mediocre. The food, sadly, was terrible. My coworkers and I (party of 3) are from different states, spending time here for a couple of weeks. We were excited. 2 of us had the Prime Rib Thanksgiving meal, the other had a burger. We bothe ordered the same way, medium rare. We received them well-done and as dry as the cornbread muffins that WE DID NOT RECEIVE. I was told I couldn't get extra potatoes in place of the stuffing, yet they short us food. The prime rib was so dry, that it was a hassle to cut with the butter knife that was provided. Everything on the plate was either cold or lukewarm at best. The pumpkin pie was fresh.. put of the freezer. Like it had been sitting in the cold night air. The amount of errors were ridiculous. With just the one meal and drink, it was $34.xx.
Atmosphere: 4
Food: 1
Service: 2
What a great place! I really like the atmosphere and it is very reasonable in price the food and service was excellent! Thanks Black Bear!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Fries super cold, Greeter(hostess) really rude. My daughter got biscuits and gravy. Biscuits were hard as rocks. The waitress was nice and we didn’t complain but will NOT be returning.
Restaurantji Recommends
Waited for over 20 minutes after being seated but never had a server stop by. Went down the street for dinner instead.
Atmosphere: 1
Service: 1
The breakfast food was really good, with their own unique versions of breakfast potatoes. There used to be a $9.99 breakfast special but our waitstaff was unaware of it, except for it being offered at dinner. Biscuits are big and may not be thoroughly baked.
Atmosphere: 5
Food: 4
Service: 4
Excellent service and quality 100% recommended⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Sandwich, Steak
Definitely in my top five. Great place to take friends and family... Amazing comfort food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Roast
Great customer service, food is fantastic!!!!!
Atmosphere: 5
Food: 5
Service: 5
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