Chipotle Mexican Grill

20080 W 153rd St, Olathe
(913) 829-4399

Recent Reviews

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Tyler

Make sure you ask for and check your receipt before you leave. This Chipotle will sneak extra charges onto your order.

Judy Secor

Ordered online

Food: 5

Service: 5

Tia

THERE WAS A LEAF IN MY FOOD

Atmosphere: 1

Food: 1

Service: 1

Karen Schafer

I love this place ,the food is great and the service is fast and the price is eve better

Atmosphere: 5

Food: 5

Service: 5

Zack Edwards

Every time I visit this location, the portions are hit or miss. Some employees make it right, others barely put anything in the bowl. The inconsistency is frustrating. Get it together.

Atmosphere: 1

Food: 5

Service: 1

Marie A

6+ employees standing around & laughing while I wait for them to start my online order. No customers in line, store is very slow. I told them my name & what I was waiting on & I was ignored & order not started until I asked them again. Very unprofessional. One of the worst experiences at any chipotle!

Atmosphere: 1

Food: 1

Service: 1

Joe Dobson

The ladies providing my food gave great service..... It was my first time ever at Chipotle. I had no idea what to order so I just jumped in with both feet.... Can't remember what I had but it tasted good.
I dined in.

Atmosphere: 5

Food: 5

Service: 5

Ora Miles

Family members like to eat here. It doesn’t appeal to me because it looks old and unhealthy so I don’t eat there but my grandson really enjoys eating there.

Atmosphere: 4

Food: 4

Service: 4

Jaclyn Bleess

Paid $18 for a double steak burrito. It was the size of a McDonald's breakfast burrito. I'm a weekly customer who's afraid to put in a mobile order.

Atmosphere: 1

Food: 1

Service: 1

Kyle Eisenbarger

Order quality is hit or miss here. Sometimes it's what I expect, and other times you get 4 pieces of meet and a bowl full of cheese. One of the worst bowls I've gotten in a while from a Chipotle.

Atmosphere: 3

Food: 4

Service: 2

Carston Teter

The food was insanely spicy for no reason didn’t even get any salsa just chicken rice and beans, steak is rubbery

Atmosphere: 3

Food: 1

Service: 3

Samuel Gibson

I ordered pick up waited an extra 10 minutes past when it was supposed to be ready and when I got home it was someone else's order. I double-checked the receipt. It was for me. I'm so deflated and depressed. It's going to take a while for me to forget about this and even think about trying to go to Chipotle again.

Atmosphere: 3

Food: 1

Service: 1

Alup Epest

Best location I have been too in a very long time. Very clean space. Friendly staff. Best of all, Randall did a great job and did not balk about changing his gloves for my wife that has a severe gluten allergy. Will definitely return to this location when in the area.

Atmosphere: 5

Food: 5

Service: 5

Devin Keller

I just walked out of this place. When I entered there were 5 employees doing nothing, and 1 employee serving customers. There was only 1 person in-line before me, having his food made and pretty much finished. I walked out because: I stood there for about 5 minutes, while a few people came in behind me. 3 employees looked straight at me, and then went right back to chitchatting/not working.

Granted a few minutes isn't long to wait, but intentionally ignoring a customer is the worst kind of service. Do not eat here unless you support people who dont deserve the paycheck. Seriously bad.

Atmosphere: 1

Service: 1

Renee Swecker

Steak salad was good. My husband had chicken burrito bowl. It had quite a bit of fat on it. He accidentally put hot sauce on my salad. The staff was kind enough to give me more sour cream after I spooned it off. Everyone was nice even the cashier. Unfortunately every table was dirty. It was busy but all were mostly carry out. The chips were a little more on the overdone side. Disappointing because we like the chips. Never had over done chips before. Probably come back. It’s close to us.

Atmosphere: 4

Food: 4

Service: 5

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