Chipotle Mexican Grill
197 N Parker St, Olathe
(913) 780-4326
Recent Reviews
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The food is disgusting nastiest tasting food I ever ate in my life who does not hot it's cold and it's nasty The steak is overcooked the rice is sticky to pits
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Salad
Great place favorite chipotle great staff
Atmosphere: 5
Food: 5
Service: 5
Food was good, staff was friendly, but portions were very small compared to the other Chipotles we have eaten at. Will definitely go to a different one next time.
Atmosphere: 5
Food: 5
Service: 5
I live 30 mins ago As I should've checked my order it was wrong yes I called ,& There are fixing it ..ivonly asked for pinto beans in the carnitinas & thry put them in my grandson chicken, h Steak he don't eat beans I had to pick them out ... I jdidmt pay attention after I told him .I gave a 3 on service as the cashier was nice
Atmosphere: 1
Food: 1
Service: 3
Enjoyed food very much.
Atmosphere: 5
Food: 5
Service: 5
🚨Of all the chipotles I’ve been too, THIS IS ALWAYS THE SLOWEST MOVING BUNCH OF STAFF IVE EVER ENCOUNTERED…..EVERYTIME!!!!!
Not so friendly staff
Atmosphere: 1
Food: 4
Service: 2
Rice was hard, poor serving size, full staff but very slow - had to wait 10 minutes for them to get more steak.
Atmosphere: 1
Food: 2
Service: 1
Consistent, good food, friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Edward is a great guy and super friendly. He always makes you feel welcome and the food is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Twice now we’ve placed pickup orders through the app, and twice our meals were missing the steak — first from a bowl, then from a burrito. It’s frustrating to get all the way home and realize key items weren’t included. Please double-check your order before leaving this location, not just for sides or add-ons, but for the actual protein as well.
We’ve also noticed this happening specifically on mobile pickup orders, which makes us wonder if those orders are being handled with less care. I don’t tip on app orders where there is no service interaction — I place the order myself, pay in the app, and drive to the restaurant to pick it up. There shouldn’t be any difference in accuracy based on that. It would be great to see more consistency and attention to detail for all to-go orders.
Atmosphere: 1
Food: 1
Service: 1
Really good food would definitely come again.
Atmosphere: 4
Food: 5
Service: 5
Very bad take out experience - CHECK YOUR ORDER IN STORE BEFORE TAKING IT HOME! My son picked up our order, but did not check it first (though honestly there should be no need).
My order was missing guac, for which they charge extra, had cheese, which I did not order, had the barest whisper of the veggies I did order, and the meat was sparse, gristly, and had some hard chunks in it - most likely pieces of bone.
When I tried to call to see what could be done about this, I could not speak to a person and was forced to go to the website and use an AI chatbot to try and resolve the issue. All they did was give me a coupon for guac, which is not restitution, as I now must spend more money there just to get what I already paid for, and I have to do it in a short amount of time before the coupon expires. The entire experience was insulting.
I may be reading into this, but they ask you to tip when you are placing the order, and being that we were in no way being served, I did not tip. Could this have influenced the folks making my food? I can't say for sure, but pre-tipping like this sure leaves the door wide open for these suspicions.
Food: 2
Service: 1
Alex the girl at the front was super great she made my food super fast and she was really great with everything people like her are the reasons I go to Chipotle
Gave me the wrong bowl. This is the second time it’s happened. They remade it both times but pretty annoying to make the trip back.
Atmosphere: 3
Food: 4
Service: 3
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