I was thee only one in line at 3:51pm , I ordered 4boxes of chicken 1 original, 3 spicy. It is now 4:07pm n I still haven't received my order. The girl at the window said minutes. While I'm waiting I see all theses different people going in and out of the side door.. NEVER COME TO THIS CHURCHES IT IS HORRIBLE HORRIBLE SERVICE. IM CALLING THE MANGER TOMORROW MORNING TO REPORT THIS. And you can tell some don't work there
April Andrews
Indian lady was rude as hell. This is why I don’t come here. You can tell they hate their jobs.
Atmosphere: 1
Food: 5
Service: 1
Albania Frias
very very very bad service...one is that you pay your money and they want to give what they want.learn to treat the
Service: 1
Cindy Morris
They never ever get our order correct ?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Tenders, Mashed Potatoes
Brittany Mann
They guy taking the order struggled to take our order and I had to repeat myself many times. Which was fine until her charged us for a large drink and didn't give us one and the complete got our order wrong. Asked for 2 chicken tender meals nd a texas meal and received half of a texas meal x3. When we went to get what we ordered the guy argued and would not give us what we ordered. We gave up after a bit. I'm angry I paid over $30 for 3 drinks, 3 biscuits, and 6 pieces of chicken...
Atmosphere: 1
Food: 3
Service: 1
Doug Rhoads
It's great tasting as always. It is just difficult to understand employees taking orders.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Baked Mac & Cheese, Jalapeño Cheese Bombers, Mashed Potatoes, 18 Piece Spicy Chicken Meal, Apple Pie
Sherisa Strother
Did not give me the correct order and then when I called the lady said she packed the order so she know it was correct so maybe I must have dropped my pepper. What? That makes no sense. Will not be
Atmosphere: 1
Food: 1
Service: 1
Russ Huff
Wanted to pick up chicken dinner on our way into Kansas City area traveling from Wichita. to visit the kids. 20 minutes out from destination ,right off of I-35. Drive through only, Quick pickup and easy access back onto I-35
Love, love , love this place ! Chicken is always amazing, crunchy and fresh .. never disappoints..the biscuits are out of this world ! A must try! You will love it !Vegetarian options: You could order fries and okra..biscuits etcDietary restrictions: I don't think this is a place for dietary restrictions . Mainly comfort food !Kid-friendliness: My grandson loves the 3 piece tender box !Wheelchair accessibility: It's mainly drive thru. There is a small patio with chairs outside for when the weather permits . There is no indoor area .
Nasty, nasty, nasty food. Chicken tastes like flour, no seasoning. Orders have always been wrong or missing items. Rude, hateful, defensive, arguing workers that will argue with customers AND co-workers. I have given up on them. Would rather lick the bottom of my shoes than to suffer by going here. They absolutely do not do right for their customers. I pray to God they go under and go out of business. It would be a blessing to us all.
Was waiting at the drive-through for food in this was my view. She was on her personal phone with her back to us. I’m really not a hard customer to please. I’ve worked fast food and service and I get that sometimes things happen in your personal life and you need to be on your phone but what I think is completely rude Being paid to Perform a service for another person And have your back to them on your phone is completely unprofessional
Service: 1
Rufus St.Clair
Well, I ordered my food, in person, at the restaurant. After, the woman took my order I paid for all of yge items I requested. Once I arrived at the place we were to ear it was discovered that the sides were not in the bag. I called and spoke with Gabby, who had taken my order and she said that if I returned to the store she would give me my sides for free. When I got there Gabby gave me my sides then asked if there was anything else that I needed. I said, "Yes, the money for the sides. You said that they would be free." She then told me that if I paid for the sides AGAIN they would be free. When I asked her how that would be free she went into an explanation that made no sense. So, I told her to just give me my money back as she had told me that the sides were to be free. At first she tried to tell me that she couldn't return my money. Then she reluctantly put my money back on my card and I left. Of course I filled out the survey on their website and gave them a very low review. A few days later a woman who identified herself as a Church's manager called and gave me the same song and dance routine. After a few minutes I told her I had gotten my money refunded and that I was fine. Suffice to say I won't be going back to this restaurant.
Atmosphere: 1
Food: 2
Service: 1
Krash Panda
Cost me 16 bucks they forgot both my sides they didn’t get me the spicy chicken that I ordered. Just wondering what happened there in the 3 minutes from the order box to the hand off. Would not
Atmosphere: 1
Food: 1
Service: 1
KymBerly Barrera
The gravy on the chicken fried steak was so watered down that it was water. See photo. Other meal we got , they forgot the seasonjng in their flour, when breading the strips. 100% will never be back. This food should have never been served.
Atmosphere: 1
Food: 1
Service: 2
Jason Mantych
The fried chicken was great, prepared quickly & the service was very good as well!
I was thee only one in line at 3:51pm , I ordered 4boxes of chicken 1 original, 3 spicy. It is now 4:07pm n I still haven't received my order. The girl at the window said minutes. While I'm waiting I see all theses different people going in and out of the side door.. NEVER COME TO THIS CHURCHES IT IS HORRIBLE HORRIBLE SERVICE. IM CALLING THE MANGER TOMORROW MORNING TO REPORT THIS. And you can tell some don't work there
Indian lady was rude as hell. This is why I don’t come here. You can tell they hate their jobs.
Atmosphere: 1
Food: 5
Service: 1
very very very bad service...one is that you pay your money and they want to give what they want.learn to treat the
Service: 1
They never ever get our order correct ?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Tenders, Mashed Potatoes
They guy taking the order struggled to take our order and I had to repeat myself many times. Which was fine until her charged us for a large drink and didn't give us one and the complete got our order wrong. Asked for 2 chicken tender meals nd a texas meal and received half of a texas meal x3. When we went to get what we ordered the guy argued and would not give us what we ordered. We gave up after a bit. I'm angry I paid over $30 for 3 drinks, 3 biscuits, and 6 pieces of chicken...
Atmosphere: 1
Food: 3
Service: 1
It's great tasting as always. It is just difficult to understand employees taking orders.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Baked Mac & Cheese, Jalapeño Cheese Bombers, Mashed Potatoes, 18 Piece Spicy Chicken Meal, Apple Pie
Did not give me the correct order and then when I called the lady said she packed the order so she know it was correct so maybe I must have dropped my pepper. What? That makes no sense. Will not be
Atmosphere: 1
Food: 1
Service: 1
Wanted to pick up chicken dinner on our way into Kansas City area traveling from Wichita. to visit the kids. 20 minutes out from destination ,right off of I-35. Drive through only, Quick pickup and easy access back onto I-35
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Honey-Butter Biscuit, Jalapeño Cheese Bombers, Chicken Tenders
Love, love , love this place ! Chicken is always amazing, crunchy and fresh .. never disappoints..the biscuits are out of this world ! A must try! You will love it !Vegetarian options: You could order fries and okra..biscuits etcDietary restrictions: I don't think this is a place for dietary restrictions . Mainly comfort food !Kid-friendliness: My grandson loves the 3 piece tender box !Wheelchair accessibility: It's mainly drive thru. There is a small patio with chairs outside for when the weather permits . There is no indoor area .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Biscuit, Fries, Chicken Tenders, Honey, 8pc Meal, Fried Okra
Nasty, nasty, nasty food. Chicken tastes like flour, no seasoning. Orders have always been wrong or missing items. Rude, hateful, defensive, arguing workers that will argue with customers AND co-workers. I have given up on them. Would rather lick the bottom of my shoes than to suffer by going here. They absolutely do not do right for their customers. I pray to God they go under and go out of business. It would be a blessing to us all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was waiting at the drive-through for food in this was my view. She was on her personal phone with her back to us. I’m really not a hard customer to please. I’ve worked fast food and service and I get that sometimes things happen in your personal life and you need to be on your phone but what I think is completely rude Being paid to Perform a service for another person And have your back to them on your phone is completely unprofessional
Service: 1
Well, I ordered my food, in person, at the restaurant. After, the woman took my order I paid for all of yge items I requested. Once I arrived at the place we were to ear it was discovered that the sides were not in the bag. I called and spoke with Gabby, who had taken my order and she said that if I returned to the store she would give me my sides for free. When I got there Gabby gave me my sides then asked if there was anything else that I needed. I said, "Yes, the money for the sides. You said that they would be free." She then told me that if I paid for the sides AGAIN they would be free. When I asked her how that would be free she went into an explanation that made no sense. So, I told her to just give me my money back as she had told me that the sides were to be free. At first she tried to tell me that she couldn't return my money. Then she reluctantly put my money back on my card and I left. Of course I filled out the survey on their website and gave them a very low review. A few days later a woman who identified herself as a Church's manager called and gave me the same song and dance routine. After a few minutes I told her I had gotten my money refunded and that I was fine. Suffice to say I won't be going back to this restaurant.
Atmosphere: 1
Food: 2
Service: 1
Cost me 16 bucks they forgot both my sides they didn’t get me the spicy chicken that I ordered. Just wondering what happened there in the 3 minutes from the order box to the hand off. Would not
Atmosphere: 1
Food: 1
Service: 1
The gravy on the chicken fried steak was so watered down that it was water. See photo. Other meal we got , they forgot the seasonjng in their flour, when breading the strips. 100% will never be back. This food should have never been served.
Atmosphere: 1
Food: 1
Service: 2
The fried chicken was great, prepared quickly & the service was very good as well!
Atmosphere: 5
Food: 5
Service: 5