I'm shocked to see such a low review score for this Domino's. I thought everything was great with my experience yesterday. Delivery came very quick. The tracker was neat to follow and very accurate. The food was still very hot . We tried the cinnamon twists for the first time and I couldn't stop eating them. They were so good. Our thin crust pizza was cut in squares which I didn't prefer too much because it reminds me of Imos which I don't like but it didn't take away from everything else being good. The other pizza was a pan crust so I was good. I'm going to start ordering from you guys more so keep up the good work. Thanks.
Richard Owens
Perfectly prepared pie delivered in a timely manner
Shelly Stengel
Their new stuffed crust pizzas are great and affordable
K Ream
Despite the reviews i went ahead and took a chance and wasn’t disappointed! Considering the bad weather and constant snow fall and bad road conditions i went with the closest. I done an online order for the $9.99 any toppings any crust! My fiancé was greeted upon entering and customer service wasn’t over the top or anything but wasn’t bad either. Our pizza was no 10 but it hit the spot!
Kenny Bonecutter
Went in right before close. Tje guys were great they accidentally made 2 of the pizzas large instead of medium and told me I got a bonus. I thanked them and dropped a extra 5 in the tip jar.
Frank Vardijan
Horrible. Looks like they are starting to skimp on toppings. Ordered 2 pizzas with extra sauce like I always do and I can't even see ANY sauce on my pizzas. Absolutely trash.
Food: 1
Eric Candelaria
Three times in a row, I have had issues. The past two times it was with the temperature of the food and the lack of toppings. This time, today is how many bubbles were in my pizza.And how many slices were more airy bread as opposed to topping covered slices. Not happy at all
Food: 1
Service: 1
Magdiel Meza
Have never had a problem with this location. Quality of food is always great. While it does tend to get busy during dinner hours, the staff do what they can to get through it. Most people on here complaining about customer service show up earlier than their estimated wait time and get mad when it's not ready lol.
Chris Schaefer
One of the worst experiences. I ordered when I arrived. I was told it would be a 30 minute wait, but end being 50 minutes. People were canceling orders because dominos staff could not manage the orders efficiently. I woman with a coupon for a free desert, was told she couldn't use it because it had to be done online. Way to bring customers back team! No coupons offered to any if the customer waiting excessively for food, just a poorly communicated statement about how we got backed up and sorry. Extremely poor customer service plain and simple. We will never go back. This is clearly a top down situation. Go somewhere else that appreciates your business.
Madison Klimas
Absolutely awful. Ordered at 6:09PM. The pizzas were out of the oven by 6:25PM. The delivery driver didn’t leave until 7:20PM… he then calls us at 7:50PM saying he can’t find our address. We sent him a pin and directed him to the house. Now it’s 8:20PM… we call him again and he said he’s just heading back to the store and canceled our order??? I’m pregnant, I have a 2 year old and 1 year old who have now waited over 2 hours for dinner and have no dinner. I’m LIVID. We tried calling the store for 25min before we got an answer. After we explained what happened THE MANAGER hung up on us. I’ve never experienced anything like this. Will never order Domino’s again. Ew.
We live in the city limits of Olathe but we are "not in their delivery zone". We live a 10 minute drive away.... Really?
Tabi “Tee”
Chicken pizza with extra chicken thin crust was delicious
Parking: Go around the building facing the main street for parking
Atmosphere: 5
Food: 5
Service: 5
Cory Gault
I can't believe the horrible service from the store... They couldn't be bothered to handle my order because they had too much going on and their online app wasn't working. Hopefully, somebody better takes this over.
Tyler Davis
Called in for a carry out thin crust pizza get to the store pay for my pizza then they inform me that they didn’t have any thin crust after I already paid they did not offer a discount of any sort
Food: 1
Service: 1
Dave
Took a long time to get our food. Look like they were understaffed. Will try them again once they get more established at this location
I'm shocked to see such a low review score for this Domino's. I thought everything was great with my experience yesterday. Delivery came very quick. The tracker was neat to follow and very accurate. The food was still very hot . We tried the cinnamon twists for the first time and I couldn't stop eating them. They were so good. Our thin crust pizza was cut in squares which I didn't prefer too much because it reminds me of Imos which I don't like but it didn't take away from everything else being good. The other pizza was a pan crust so I was good. I'm going to start ordering from you guys more so keep up the good work. Thanks.
Perfectly prepared pie delivered in a timely manner
Their new stuffed crust pizzas are great and affordable
Despite the reviews i went ahead and took a chance and wasn’t disappointed! Considering the bad weather and constant snow fall and bad road conditions i went with the closest. I done an online order for the $9.99 any toppings any crust! My fiancé was greeted upon entering and customer service wasn’t over the top or anything but wasn’t bad either. Our pizza was no 10 but it hit the spot!
Went in right before close. Tje guys were great they accidentally made 2 of the pizzas large instead of medium and told me I got a bonus. I thanked them and dropped a extra 5 in the tip jar.
Horrible. Looks like they are starting to skimp on toppings. Ordered 2 pizzas with extra sauce like I always do and I can't even see ANY sauce on my pizzas. Absolutely trash.
Food: 1
Three times in a row, I have had issues. The past two times it was with the temperature of the food and the lack of toppings. This time, today is how many bubbles were in my pizza.And how many slices were more airy bread as opposed to topping covered slices. Not happy at all
Food: 1
Service: 1
Have never had a problem with this location. Quality of food is always great. While it does tend to get busy during dinner hours, the staff do what they can to get through it. Most people on here complaining about customer service show up earlier than their estimated wait time and get mad when it's not ready lol.
One of the worst experiences. I ordered when I arrived. I was told it would be a 30 minute wait, but end being 50 minutes. People were canceling orders because dominos staff could not manage the orders efficiently. I woman with a coupon for a free desert, was told she couldn't use it because it had to be done online. Way to bring customers back team! No coupons offered to any if the customer waiting excessively for food, just a poorly communicated statement about how we got backed up and sorry. Extremely poor customer service plain and simple. We will never go back. This is clearly a top down situation. Go somewhere else that appreciates your business.
Absolutely awful. Ordered at 6:09PM. The pizzas were out of the oven by 6:25PM. The delivery driver didn’t leave until 7:20PM… he then calls us at 7:50PM saying he can’t find our address. We sent him a pin and directed him to the house. Now it’s 8:20PM… we call him again and he said he’s just heading back to the store and canceled our order??? I’m pregnant, I have a 2 year old and 1 year old who have now waited over 2 hours for dinner and have no dinner. I’m LIVID. We tried calling the store for 25min before we got an answer. After we explained what happened THE MANAGER hung up on us. I’ve never experienced anything like this. Will never order Domino’s again. Ew.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We live in the city limits of Olathe but we are "not in their delivery zone". We live a 10 minute drive away.... Really?
Chicken pizza with extra chicken thin crust was delicious
Parking: Go around the building facing the main street for parking
Atmosphere: 5
Food: 5
Service: 5
I can't believe the horrible service from the store... They couldn't be bothered to handle my order because they had too much going on and their online app wasn't working.
Hopefully, somebody better takes this over.
Called in for a carry out thin crust pizza get to the store pay for my pizza then they inform me that they didn’t have any thin crust after I already paid they did not offer a discount of any sort
Food: 1
Service: 1
Took a long time to get our food. Look like they were understaffed. Will try them again once they get more established at this location
Atmosphere: 3
Food: 3
Service: 3
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