Dunkin'
18051 W 119th St, Olathe
(913) 782-0280
Recent Reviews
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Morning staff didn't even look at me when I walked up to the counter. They finished their conversation before taking my order. I smiled at the lady and said good morning, she had no response. Donuts and coffee were good.
Atmosphere: 2
Food: 4
Service: 2
Food tasted like cleaning sanitizer . I’m not mad but I feel sad I wasted my money when I could’ve used it for something else. Never go to Dunkin for food!!!
Atmosphere: 3
Food: 1
Service: 3
Love you guys and come here often usually no issues. But you gotta chill on the ice. If I litteraly can't put my straw in there that's a bit rediculous. Not always the case but today was.
Atmosphere: 4
Food: 5
Service: 4
Got 4 wake up wraps and an every one of them had the parchment paper from the egg and cheese in them. Service is always great and friendly!
Atmosphere: 5
Food: 2
Service: 5
The coffee is DELICIOUS as always. I have also really enjoyed the $6 Meal deal, bagel bacon egg and cheese OR croisant bacon egg and cheese, 6pc tator rounds and medium drink. Great deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
I Love this Dunkin’! Great customer service, perfect coffee! Always extremely satisfied!
Atmosphere: 5
Food: 5
Service: 5
I am a DoorDash delivery driver and I was treated very unkindly by what seemed to be a Shift Leader. I pulled into the drive thru during a non-peak time to pick up my customer's order and they initially said pull up to the window, then made me wait at the window only to tell me that I needed to come in and get the order. I immediately found a place to park and then came in and it was ready for me which means they could have simply handed it out the window. I understand that not all drivers are kind or courteous, but I went through the drive through at a non-peak time and I was very kind to the workers. I provide access to customers who otherwise would not order from this location and I deserve to be treated with respect.
Atmosphere: 1
Food: 3
Service: 1
I don’t know what happened, every time I go to this store, they don’t understand what I’m saying, I need to go down my car and tell them, I don’t know if it’s the machine or it’s on purpose. Bad attitude.
Food: 4
Service: 2
Coffee taste burnt. I ordered a caramelized craze & it was just coffee with a splash of creamer. No flavor of Carmel what-so-ever. Loaded hash browns were…not good. Pretty disappointing for the wait time- The lady at pick up was kind though & did apologize about that.
Atmosphere: 2
Food: 2
Service: 3
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Restaurantji Recommends
Girl on the drive thru was so rude. I come here alot. Mentioned how the girl taking the order was rude and the other girl told me I was rude.
This is how it went, I started my order, 2 coffees and 2 sandwiches. Then she said, are you done with your order? I said, no, why? She seemed very rushed, like I was an inconvenience. Usually people here are nice, today may 31st whoever the 2 girls on the microphone were, need to learn about customer service.
Atmosphere: 1
Food: 1
Service: 1
I used to LOVE getting my morning fix of coffee, it could only come from dunkin but just this year since the remodle things have gone down hill! So many times I have gone to get my coffee and it is made wrong. When I've called to talk to manager about it, they don't have one available. Just this morning I got a coffee... so gross! I can't even drink it and since I can't ever get a manager I have lost out on money and a drink. This caramel craze has no caramel in it, no sweetener nothing but cream and can't even taste any coffee. So disappointed!
Food: 2
Service: 3
The hash browns almost make us vomit, soggy, burnt, and broken into pieces. McDonald’s has 10 times better hash browns. The employees are very nice and efficient. They just need to learn how to properly make food other than donuts.
Atmosphere: 4
Food: 1
Service: 3
Great doughnut
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Donuts
Don’t even know why I keep trying to come by always disappointed.
Atmosphere: 1
Food: 1
Service: 1
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