Customer service wasn't great. The guy in the first window was kind though
Food: 3
Service: 1
Tim Griffin
I've tried to give this location the benefit of the doubt for a few visits, but bro why does it take so INSANELY LONG to get a curbside order?
Atmosphere: 3
Food: 5
Service: 1
Ce Herrera
Last time I went into got two cheeseburgers and some nuggets with fries, the food seemed to come out of the waste bucket. The buns were literally hard, the fries were soft and soggy and the nuggets were so dried out they were just hard husks. I tried again tonight hoping it was an off night previously, but the fries seemed like they had been thawed completely and cooked in luke warm oil and the burgers were cold.
Atmosphere: 1
Food: 1
Service: 1
Brian Bartell
Why does it take 10 minutes to make a basic cheese burger? Why does the staff need to be rude?
Atmosphere: 1
Food: 1
Service: 1
Nancy Cowley
Ordered a large drink, chocolate milk and hamburger. Was parked on the hamburger behind a few other cars. Multiple cars piling in behind me. After waiting about 10 minutes and having multiple people walk up to my window asking me for cash, I stopped my car, unbuckled my 2 yr old to go inside for a refund. As I was inside trying to get my money back, the first car waiting was also in there because they were going on close to a 20 min wait. As I looked behind the counter there were multiple hamburgers sitting made and ready to go. I wasn't given a receipt so it wasn't something I could call about later...strangely as I'm buckling 2 yr old back into the car seat every other car in the drivethru is getting their food and leaving the parking lot while us parked losers have been forgotten.
Atmosphere: 2
Food: 2
Service: 2
Mackenzie Dutro
I ordered fries with no salt and everything was really salty. My hands were covered in salt tonight and I just did not like this at all. I highly do not recommend coming to this McDonald’s ever again.
Atmosphere: 1
Food: 1
Service: 1
Alisha Cavaness
Normally this is my favorite location. However the last few weeks, I've received the wrong item 3 out of 3 times!! Hopefully it's just new employees being trained, and will return to good service soon. I always order McDouble no onions First week it had onions. Second week it had extra onions, and no pickle. This week... Yay no onions. 😊 But missing a patty. 😞 Picture is of my McDouble.
Atmosphere: 5
Food: 5
Service: 4
Anony Mouse
I've been to this one a few times and have had missing items frequently. Think I'll drive a little bit more to avoid getting ripped off again.
Atmosphere: 2
Food: 4
Service: 2
Hello world
The guy in the drive thru cold and doesn’t like his job for sure. The lady at the pickup window is clueless. Not a welcoming spot.
Atmosphere: 1
Food: 3
Service: 1
Kathy Oliphant
Fries were awful and usually love McDonald’s french fries when they’re hot. Big Mac was very very unsatisfying.
So amazing and amazing manager bring urselves down here
Atmosphere: 5
Food: 5
Service: 5
George Rumback
We have a lot of McDonald’s to choose from in Olathe. The manager is fabulous and is great in giving back to our community. I am a teacher and she is willing to donate to my class each week for “class of the week” This is a great motivator for my students in work productivity and classroom expectations. In the past I have purchased the reward each week so this is a true blessing for everyone. Olathe proud! Thank you so much!!!!
Atmosphere: 5
Food: 5
Service: 5
Dashondria McFarland
This morning I appreciate the 2 lady's that was very patient with me when my card wasn't working
Atmosphere: 5
Food: 5
Service: 5
Perlita
I love when it's almost empty, I always see a man sitting with a laptop hahaha, the employees are good but sometimes I hate the fact that in the drive thru they serve food 10 times faster than inside
Atmosphere: 5
Food: 5
Service: 4
Brad Grotheer
“pLeAsE pUlL fOrWaRd” They constantly ask people to pull ahead and park so they can make it appear to corporate that they process customers faster.
Customer service wasn't great. The guy in the first window was kind though
Food: 3
Service: 1
I've tried to give this location the benefit of the doubt for a few visits, but bro why does it take so INSANELY LONG to get a curbside order?
Atmosphere: 3
Food: 5
Service: 1
Last time I went into got two cheeseburgers and some nuggets with fries, the food seemed to come out of the waste bucket. The buns were literally hard, the fries were soft and soggy and the nuggets were so dried out they were just hard husks. I tried again tonight hoping it was an off night previously, but the fries seemed like they had been thawed completely and cooked in luke warm oil and the burgers were cold.
Atmosphere: 1
Food: 1
Service: 1
Why does it take 10 minutes to make a basic cheese burger? Why does the staff need to be rude?
Atmosphere: 1
Food: 1
Service: 1
Ordered a large drink, chocolate milk and hamburger. Was parked on the hamburger behind a few other cars. Multiple cars piling in behind me. After waiting about 10 minutes and having multiple people walk up to my window asking me for cash, I stopped my car, unbuckled my 2 yr old to go inside for a refund. As I was inside trying to get my money back, the first car waiting was also in there because they were going on close to a 20 min wait. As I looked behind the counter there were multiple hamburgers sitting made and ready to go. I wasn't given a receipt so it wasn't something I could call about later...strangely as I'm buckling 2 yr old back into the car seat every other car in the drivethru is getting their food and leaving the parking lot while us parked losers have been forgotten.
Atmosphere: 2
Food: 2
Service: 2
I ordered fries with no salt and everything was really salty. My hands were covered in salt tonight and I just did not like this at all. I highly do not recommend coming to this McDonald’s ever again.
Atmosphere: 1
Food: 1
Service: 1
Normally this is my favorite location. However the last few weeks, I've received the wrong item 3 out of 3 times!! Hopefully it's just new employees being trained, and will return to good service soon.
I always order McDouble no onions
First week it had onions.
Second week it had extra onions, and no pickle.
This week... Yay no onions. 😊 But missing a patty. 😞
Picture is of my McDouble.
Atmosphere: 5
Food: 5
Service: 4
I've been to this one a few times and have had missing items frequently. Think I'll drive a little bit more to avoid getting ripped off again.
Atmosphere: 2
Food: 4
Service: 2
The guy in the drive thru cold and doesn’t like his job for sure. The lady at the pickup window is clueless. Not a welcoming spot.
Atmosphere: 1
Food: 3
Service: 1
Fries were awful and usually love McDonald’s french fries when they’re hot. Big Mac was very very unsatisfying.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
So amazing and amazing manager bring urselves down here
Atmosphere: 5
Food: 5
Service: 5
We have a lot of McDonald’s to choose from in Olathe. The manager is fabulous and is great in giving back to our community. I am a teacher and she is willing to donate to my class each week for “class of the week” This is a great motivator for my students in work productivity and classroom expectations. In the past I have purchased the reward each week so this is a true blessing for everyone. Olathe proud!
Thank you so much!!!!
Atmosphere: 5
Food: 5
Service: 5
This morning I appreciate the 2 lady's that was very patient with me when my card wasn't working
Atmosphere: 5
Food: 5
Service: 5
I love when it's almost empty, I always see a man sitting with a laptop hahaha, the employees are good but sometimes I hate the fact that in the drive thru they serve food 10 times faster than inside
Atmosphere: 5
Food: 5
Service: 4
“pLeAsE pUlL fOrWaRd”
They constantly ask people to pull ahead and park so they can make it appear to corporate that they process customers faster.
Atmosphere: 1
Food: 3
Service: 1
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