I don't recommend this place. The food has always been good in the past, but this place has gone down hill. The owners need to drug test their workers because the two that I interacted with, Jen who was our server and Castle who was the manager we talked to, were either drunk or high. (Slurring words, stumbling when they walk, and I could smell it on them) I don't want someone who is intoxicated handling my food. If you absolutely want pizza shoppe I'd recommend one of the other locations, because this one was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
Dylan Yes
I've stopped by this location a few times now when I've been in town. Every time, the food has been just so-so and the service is less than welcoming. It's disappointing and I won't return.
Atmosphere: 4
Food: 2
Service: 2
S A
Going to Minsky’s next time! Couldn’t find anywhere on the order online menu for how big a gluten free pizza is, so drove to the restaurant to place an order to go. My very first question was how big is the gluten free pizza. Young guy at the counter said a Prince. So I proceeded to order two prince size pizzas and one side salad. Waited at the counter watching several young guys “working” goofing off and picking on the guy I ordered with. Took a bit to get the order despite only a few people being in the dining room. Got home to find the gluten free pizza was definitely smaller than a prince and it was burnt on the edges. Disappointed I called only to be met with clearly untrained to speak to the public personnel. The “shift lead” didn’t identify himself until I asked and was told “Castle”. He didn’t apologize at all, just said that’s the size it’s always been “between a mini and a prince” with a completely uncaring flat tone. First I was told the size wrong. Second, we had to take off the edges because they tasted burnt, and third I’d hate to see an actual mini if this is bigger. $37.63 for these two pizzas and a side salad. The middle of the gluten free pizza tasted okay and the regular pizza tasted fine. The side salad was just iceberg lettuce some cheese, fake bacon bits and two pieces of pepperoni. Not bad, not magical either. Go to Minsky’s up the road. More options, great pizza and you definitely get more for your money, all without a crappy attitude from the “shift lead”. I wanted to see the price of each pizza afterwards since my receipt didn’t have any details, so I created an online order just to see afterwards at home and am including that photo also.
Atmosphere: 1
Food: 2
Service: 1
Terrahn Wall
My first time there, was a carry out. Great pizza and cute place!
Atmosphere: 4
Food: 4
Service: 4
Build Right Products
FAMILY OF 10 TURNED AWAY — UNACCEPTABLE.
We chose Pizza Shoppe to celebrate our 3-year-old grandson’s birthday. Instead, a rude employee flatly told us that groups of 8 or more require reservations. Fine — we offered to split into two groups of five. Still refused. The employee said we would “add up to 10” and made us leave.
This happened while the restaurant had maybe three customers inside.
UNBELIEVABLE. Absolutely zero flexibility, zero common sense, and zero care — all on a child’s birthday. It’s no surprise this location is a ghost town.
Nice job, Pizza Shoppe. Way to ruin a 3-year-old boy’s birthday dinner with his family.
Atmosphere: 1
Service: 1
Theresa Merritt
Looks old but clean
Atmosphere: 3
Food: 4
Service: 3
Austin Pratt
We had been coming here every so often with the same size group but were turned away tonight because they “don’t take parties on Sunday” when they only had 3 tables currently occupied.
Atmosphere: 2
Food: 4
Service: 1
cici
Waitress, Cierra B, was very rude. Excellent pizza though; I just wish the service was better.
Atmosphere: 3
Food: 5
Service: 2
Julie
Great pizza and salads! Also good service!
Kristie Messersmith
I was a server here about 20 years ago. There are currently 4 tables in the restaurant. Waitresss never acknowledged me..I had to flag down the cooks. The waitress can't handle 4 tables and a walk in? This location just can't keep up back of house and front of house. SHOUT OUT TO THE GUY CUTTING THE PIZZAS! I WILL NEVER GO BACK IN AS YOUR WAITRESS CAMT HANDLE 4 PEOPLE...SHE NEVER MADE EYE CONTACT!!!! REACH OUT TO ME!
Store informed me it's against their policy to bring my order out to my vehicle, I am a paraplegic and unfortunately will not be back. I ordered my pizza online paid and tipped to walk 15 feet out front door. Wow
Service: 1
Daniel Holtman
I think I'm done with this location. Tired of dealing with Castle and the kids that work there. Customer service is non existent
Atmosphere: 2
Food: 3
Service: 1
Holly Hayes
I just had to take my family of 12, with 4 who hadn't even arrived yet to another restaurant to eat lunch because the 4 very young people who work there said they could not accommodate 2 separate booths of 6 walking in at the same time due to calling us "a party of greater than 8-10" per their policy. Per their policy. I would like to recommend additional training so that this restaurant doesn't lose any more business due to a lack mindset. I'm very disappointed.
Kevin Ness
A few weeks ago we tried to reserve the party room for a date 3 weeks in advance. We were told that they couldn’t because they wouldn’t have the staff. Since then we have tried calling to order carryout and no one picks up the phone. Tried for 30 minutes. Service has just gone downhill.
I don't recommend this place. The food has always been good in the past, but this place has gone down hill. The owners need to drug test their workers because the two that I interacted with, Jen who was our server and Castle who was the manager we talked to, were either drunk or high. (Slurring words, stumbling when they walk, and I could smell it on them) I don't want someone who is intoxicated handling my food. If you absolutely want pizza shoppe I'd recommend one of the other locations, because this one was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
I've stopped by this location a few times now when I've been in town. Every time, the food has been just so-so and the service is less than welcoming. It's disappointing and I won't return.
Atmosphere: 4
Food: 2
Service: 2
Going to Minsky’s next time! Couldn’t find anywhere on the order online menu for how big a gluten free pizza is, so drove to the restaurant to place an order to go. My very first question was how big is the gluten free pizza. Young guy at the counter said a Prince. So I proceeded to order two prince size pizzas and one side salad. Waited at the counter watching several young guys “working” goofing off and picking on the guy I ordered with. Took a bit to get the order despite only a few people being in the dining room. Got home to find the gluten free pizza was definitely smaller than a prince and it was burnt on the edges. Disappointed I called only to be met with clearly untrained to speak to the public personnel. The “shift lead” didn’t identify himself until I asked and was told “Castle”. He didn’t apologize at all, just said that’s the size it’s always been “between a mini and a prince” with a completely uncaring flat tone. First I was told the size wrong. Second, we had to take off the edges because they tasted burnt, and third I’d hate to see an actual mini if this is bigger. $37.63 for these two pizzas and a side salad. The middle of the gluten free pizza tasted okay and the regular pizza tasted fine. The side salad was just iceberg lettuce some cheese, fake bacon bits and two pieces of pepperoni. Not bad, not magical either. Go to Minsky’s up the road. More options, great pizza and you definitely get more for your money, all without a crappy attitude from the “shift lead”.
I wanted to see the price of each pizza afterwards since my receipt didn’t have any details, so I created an online order just to see afterwards at home and am including that photo also.
Atmosphere: 1
Food: 2
Service: 1
My first time there, was a carry out. Great pizza and cute place!
Atmosphere: 4
Food: 4
Service: 4
FAMILY OF 10 TURNED AWAY — UNACCEPTABLE.
We chose Pizza Shoppe to celebrate our 3-year-old grandson’s birthday. Instead, a rude employee flatly told us that groups of 8 or more require reservations. Fine — we offered to split into two groups of five. Still refused. The employee said we would “add up to 10” and made us leave.
This happened while the restaurant had maybe three customers inside.
UNBELIEVABLE. Absolutely zero flexibility, zero common sense, and zero care — all on a child’s birthday. It’s no surprise this location is a ghost town.
Nice job, Pizza Shoppe. Way to ruin a 3-year-old boy’s birthday dinner with his family.
Atmosphere: 1
Service: 1
Looks old but clean
Atmosphere: 3
Food: 4
Service: 3
We had been coming here every so often with the same size group but were turned away tonight because they “don’t take parties on Sunday” when they only had 3 tables currently occupied.
Atmosphere: 2
Food: 4
Service: 1
Waitress, Cierra B, was very rude. Excellent pizza though; I just wish the service was better.
Atmosphere: 3
Food: 5
Service: 2
Great pizza and salads! Also good service!
I was a server here about 20 years ago. There are currently 4 tables in the restaurant. Waitresss never acknowledged me..I had to flag down the cooks. The waitress can't handle 4 tables and a walk in? This location just can't keep up back of house and front of house. SHOUT OUT TO THE GUY CUTTING THE PIZZAS! I WILL NEVER GO BACK IN AS YOUR WAITRESS CAMT HANDLE 4 PEOPLE...SHE NEVER MADE EYE CONTACT!!!! REACH OUT TO ME!
Service: 3
Restaurantji Recommends
Store informed me it's against their policy to bring my order out to my vehicle, I am a paraplegic and unfortunately will not be back. I ordered my pizza online paid and tipped to walk 15 feet out front door. Wow
Service: 1
I think I'm done with this location. Tired of dealing with Castle and the kids that work there. Customer service is non existent
Atmosphere: 2
Food: 3
Service: 1
I just had to take my family of 12, with 4 who hadn't even arrived yet to another restaurant to eat lunch because the 4 very young people who work there said they could not accommodate 2 separate booths of 6 walking in at the same time due to calling us "a party of greater than 8-10" per their policy. Per their policy. I would like to recommend additional training so that this restaurant doesn't lose any more business due to a lack mindset. I'm very disappointed.
A few weeks ago we tried to reserve the party room for a date 3 weeks in advance. We were told that they couldn’t because they wouldn’t have the staff. Since then we have tried calling to order carryout and no one picks up the phone. Tried for 30 minutes. Service has just gone downhill.
Atmosphere: 3
Food: 4
Service: 1
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shoppe House Salad
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