I placed a to go order through the app. When it was marked ready I went in to get it and the guy working said it was actually not ready. 3 other customers were waiting for their orders placed on the app that also were not ready. The store was out of all bread except multigrain. It wasn't the first time I've visited and they have been out of bread. This store is terrible. You might as well go down the road to the one on Parker.
Atmosphere: 1
Food: 1
Service: 1
WD Yang
There was only one gal working. She's such a boss, greeting all the customers, serving one at a time while getting the next costumer ready. Food was good as always. The place could use some...vegetation for life? My opinion.
Atmosphere: 4
Food: 5
Service: 5
Nathan Dinsmore
Tables were dirty and some of the lettuce was frozen on my sandwich. The lady was super nice tho
Atmosphere: 3
Food: 4
Service: 4
Jerrie Foreman
The subs were awesome and the cookies delicious!
Atmosphere: 5
Food: 5
Service: 5
Bryen
Yall need to hire more efficient employees. Im door dashing i get to this store only 1 person working, i been waiting over 20 minutes before your employee decided to acknowledge i was here to pick up an order that should have been ready by the time I got here. Not to mention it does not take 20 minutes to 2 sandwiches. For the other dasher that came in. Its now been 30 minutes and I'm still waiting on my 2 sandwiches to deliver. This dude needs to be let go. He is not cut out for this job.
Atmosphere: 1
Food: 1
Service: 1
Vincent DiCarlo
Just stop for sandwich and Levi did awesome job was in and out.
Atmosphere: 5
Food: 5
Service: 5
Chris Schoneman
I ordered 1 sweet onion teriyaki chicken 6 inch and 1 ultimate B.M.T with double meat. I picked them up and brought them home. I got upset that sweet onion teriyaki sauce was not in at all. Also, Ulitmate B.M.T didn’t have double meat which I paid for it. I called them and they ordered me to bring them back. I told them NO since I was working all day and picked our foods but they didn’t follow our orders! They said can’t refund. Wow! They shouldn’t work there if they can’t read our orders!! Never order from this place ever again!!
Just stop for sandwich and Levi did awesome job was in and out.
Atmosphere: 5
Food: 5
Service: 5
Lisa Li
The twin young mem that work there are fantastic. They are pretty new and needed help so they called their manager who basically told them to figure it out. They then had to call her back and got about the same response. She eventually showed up and was just mean and nasty. We waited like a half hour at least and she didn't offer to give us anything for our time
The manager is rude and mean and she shouldn't be working with people.
The employee was high, super high, and gave us stuff on sandwiches that we didn't ask for, forgot how to make them, and was really slow. BUT, the sandwiches are good, so hey.
Today I had the WORST experience with this Subway on 701 E. Santa Fe in Olathe, KS. Not only was the chicken teriyaki sandwich without flavor (and very dry) but the manager (Heaven) would not honor the two coupons I showed her. She gave me a song and dance recording which basically said her cash register could not hande 2 coupon transactions. Say what? I think that's a lame excuse. Heaven wasn't exactly the most friendly person to deal with either. All in all this was a total turn off for me. I won't be returning to this Subway location EVER again.
Atmosphere: 2
Food: 1
Service: 1
James Brantley
The women had dog hair all over her shirt while making my sandwich. She was polite but that's gross
Ray Calore
Heaven, the person behind the counter was AMAZING! BEST EXPERIENCE EVER! We usually go to the location on Lone Elm in Olathe, but they have the worst leadership and management I have EVER SEEN. I've been in restaurants for over 30 years. Subway on Santa Fe in Olathe restored my faith in the younger generation. THANK YOU to the lady named HEAVEN. Thank you for answering the phone. YOU ARE AWESOME
Saif Khan
Came in to get two sandwiches. Robert was terribly rude. With how the job market is, there is no reason why you should have miserable people working for you. Tons of jobs that don’t involve service if you don’t like it then why do it to yourself.
Atmosphere: 1
Food: 1
Service: 1
Andrew Mosser
I was called and asked to void the order because they ran out of bread, how do you run out of bread halfway through dinner?
I placed a to go order through the app. When it was marked ready I went in to get it and the guy working said it was actually not ready. 3 other customers were waiting for their orders placed on the app that also were not ready. The store was out of all bread except multigrain. It wasn't the first time I've visited and they have been out of bread. This store is terrible. You might as well go down the road to the one on Parker.
Atmosphere: 1
Food: 1
Service: 1
There was only one gal working. She's such a boss, greeting all the customers, serving one at a time while getting the next costumer ready. Food was good as always. The place could use some...vegetation for life? My opinion.
Atmosphere: 4
Food: 5
Service: 5
Tables were dirty and some of the lettuce was frozen on my sandwich. The lady was super nice tho
Atmosphere: 3
Food: 4
Service: 4
The subs were awesome and the cookies delicious!
Atmosphere: 5
Food: 5
Service: 5
Yall need to hire more efficient employees. Im door dashing i get to this store only 1 person working, i been waiting over 20 minutes before your employee decided to acknowledge i was here to pick up an order that should have been ready by the time I got here. Not to mention it does not take 20 minutes to 2 sandwiches. For the other dasher that came in. Its now been 30 minutes and I'm still waiting on my 2 sandwiches to deliver. This dude needs to be let go. He is not cut out for this job.
Atmosphere: 1
Food: 1
Service: 1
Just stop for sandwich and Levi did awesome job was in and out.
Atmosphere: 5
Food: 5
Service: 5
I ordered 1 sweet onion teriyaki chicken 6 inch and 1 ultimate B.M.T with double meat. I picked them up and brought them home. I got upset that sweet onion teriyaki sauce was not in at all. Also, Ulitmate B.M.T didn’t have double meat which I paid for it. I called them and they ordered me to bring them back. I told them NO since I was working all day and picked our foods but they didn’t follow our orders! They said can’t refund. Wow! They shouldn’t work there if they can’t read our orders!! Never order from this place ever again!!
Food: 1
Service: 1
Recommended dishes: All-Pro Sweet Onion Chicken Teriyaki
Just stop for sandwich and Levi did awesome job was in and out.
Atmosphere: 5
Food: 5
Service: 5
The twin young mem that work there are fantastic. They are pretty new and needed help so they called their manager who basically told them to figure it out. They then had to call her back and got about the same response. She eventually showed up and was just mean and nasty. We waited like a half hour at least and she didn't offer to give us anything for our time
The manager is rude and mean and she shouldn't be working with people.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: White Chip Macadamia Nut, Subway Club, Cinnabon Footlong Churro, Cookies, Meatball Marinara, Oven Roasted Turkey
The employee was high, super high, and gave us stuff on sandwiches that we didn't ask for, forgot how to make them, and was really slow. BUT, the sandwiches are good, so hey.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Today I had the WORST experience with this Subway on 701 E. Santa Fe in Olathe, KS. Not only was the chicken teriyaki sandwich without flavor (and very dry) but the manager (Heaven) would not honor the two coupons I showed her. She gave me a song and dance recording which basically said her cash register could not hande 2 coupon transactions. Say what? I think that's a lame excuse. Heaven wasn't exactly the most friendly person to deal with either. All in all this was a total turn off for me. I won't be returning to this Subway location EVER again.
Atmosphere: 2
Food: 1
Service: 1
The women had dog hair all over her shirt while making my sandwich. She was polite but that's gross
Heaven, the person behind the counter was AMAZING! BEST EXPERIENCE EVER! We usually go to the location on Lone Elm in Olathe, but they have the worst leadership and management I have EVER SEEN. I've been in restaurants for over 30 years. Subway on Santa Fe in Olathe restored my faith in the younger generation. THANK YOU to the lady named HEAVEN. Thank you for answering the phone. YOU ARE AWESOME
Came in to get two sandwiches. Robert was terribly rude. With how the job market is, there is no reason why you should have miserable people working for you. Tons of jobs that don’t involve service if you don’t like it then why do it to yourself.
Atmosphere: 1
Food: 1
Service: 1
I was called and asked to void the order because they ran out of bread, how do you run out of bread halfway through dinner?
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