horrible wait times (40 minutes) and customer service even worse
Derek Human
I've visited my local Whataburger in Lavonia, GA ten times and during nine of those visits my order was wrong. I even sent a message to the owner asking him to call me and he wouldn't. I've since deleted the app and will NEVER eat at a Whataburger again.
Tommy Adams
visited the store in Anderson SC ordered using the kiosk and ordered a peppermint shake with our meal then was informed the shake machine was out of order and they could not refund our money because we used the kiosk. MOD said the only thing she could do was turn it over to the corporate for them to refund our money. This happened over a month ago and I still have not heard anything from corporate.
Angie R
Their food is great too. Their breakfast bowl is sooo delicious. I woukd remmond it. Definitely a family place to go.
Atmosphere: 5
Food: 5
Service: 5
Tim Gibbs
Went after it opened great fresh food!
Atmosphere: 5
Food: 5
Service: 5
Sadie
Honey butter chicken wings were pretty good and only there for a limited time. Fries needed a bit more cooking time. Other than that, service was alright and food was given to us in reasonable time.
Atmosphere: 3
Food: 4
Service: 4
Clay C
Just ordered breakfast and it took over 20 minutes to get it. The girl in the drive thru never apologized for the delay and when I said they need to improve their service she replied in a very smart ass manner "maybe you should work here ". Terrible service. I will never go back
Atmosphere: 1
Food: 2
Service: 1
Sam B
Went to this location around 11:15am today. Other than my car there was only one other car in the drive thru. I ordered a simple patty melt meal. Sat at the window for 5-10 mins waiting for my order. I knew I should have checked it before leaving but I was in a hurry. Well, unfortunately they mixed up my order with the ONE other customer. A nasty plain dry chicken sandwich and a cinnamon roll is what ended up being in my bag. I tried to put sauce on the chicken sandwich, but honestly it wasn't good and I don't like cinnamon rolls so that just got tossed. Very disappointed. Seems lazy that the lady at the window didn't check to make sure she was handing the right order out. There were only TWO! I will not go back to this location.
Food: 1
Service: 1
Joel Linhardt
Had NOTHING in my order correct, despite the ticket showing everything correctly. And for taking 30 minutes of my life, they didn't even offer an apology. They did give me free hash browns, which I didn't even order. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Chris Schuckman
Whataburger is a great place to eat 24/7. Great staff as well!
Great burger hot fries and plenty to drink. Great atmosphere everybody was so polite and I had lunch with my father-in-law. All was well and I thank you. God bless folks
Atmosphere: 5
Food: 4
Service: 5
Kathryn Nunez
Food not freshly prepared as advertised on television. Will not return.
Atmosphere: 3
Food: 3
Service: 4
Nathan Weiser
The food was hot and fresh, served in about 4 minutes even though it was busy.
horrible wait times (40 minutes) and customer service even worse
I've visited my local Whataburger in Lavonia, GA ten times and during nine of those visits my order was wrong. I even sent a message to the owner asking him to call me and he wouldn't. I've since deleted the app and will NEVER eat at a Whataburger again.
visited the store in Anderson SC ordered using the kiosk and ordered a peppermint shake with our meal then was informed the shake machine was out of order and they could not refund our money because we used the kiosk. MOD said the only thing she could do was turn it over to the corporate for them to refund our money. This happened over a month ago and I still have not heard anything from corporate.
Their food is great too. Their breakfast bowl is sooo delicious. I woukd remmond it. Definitely a family place to go.
Atmosphere: 5
Food: 5
Service: 5
Went after it opened great fresh food!
Atmosphere: 5
Food: 5
Service: 5
Honey butter chicken wings were pretty good and only there for a limited time. Fries needed a bit more cooking time. Other than that, service was alright and food was given to us in reasonable time.
Atmosphere: 3
Food: 4
Service: 4
Just ordered breakfast and it took over 20 minutes to get it. The girl in the drive thru never apologized for the delay and when I said they need to improve their service she replied in a very smart ass manner "maybe you should work here ". Terrible service. I will never go back
Atmosphere: 1
Food: 2
Service: 1
Went to this location around 11:15am today. Other than my car there was only one other car in the drive thru. I ordered a simple patty melt meal. Sat at the window for 5-10 mins waiting for my order. I knew I should have checked it before leaving but I was in a hurry. Well, unfortunately they mixed up my order with the ONE other customer. A nasty plain dry chicken sandwich and a cinnamon roll is what ended up being in my bag. I tried to put sauce on the chicken sandwich, but honestly it wasn't good and I don't like cinnamon rolls so that just got tossed. Very disappointed. Seems lazy that the lady at the window didn't check to make sure she was handing the right order out. There were only TWO! I will not go back to this location.
Food: 1
Service: 1
Had NOTHING in my order correct, despite the ticket showing everything correctly. And for taking 30 minutes of my life, they didn't even offer an apology. They did give me free hash browns, which I didn't even order. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Whataburger is a great place to eat 24/7. Great staff as well!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great burger hot fries and plenty to drink. Great atmosphere everybody was so polite and I had lunch with my father-in-law. All was well and I thank you. God bless folks
Atmosphere: 5
Food: 4
Service: 5
Food not freshly prepared as advertised on television. Will not return.
Atmosphere: 3
Food: 3
Service: 4
The food was hot and fresh, served in about 4 minutes even though it was busy.
it's just another fast food place..
Atmosphere: 2
Food: 4
Service: 2
Food was great and nice place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger, French Fries
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