Sweet and spicy bacon cheeseburger was killer. Dr pepper blackberry shake amazing eats.
Atmosphere: 5
Food: 5
Service: 5
Dr Joey
Are kidding me? It's what a burger. Of course it's delicious. Best burger for the money
Atmosphere: 5
Food: 5
Service: 5
Gur Bajwa
Poor staff I wait for my order standing 30 mins
Mark Taylor
So not sure what happened with Whataburger. Idk if it’s a training issue or just new ownership not caring about what made Whataburger so great. But when you don’t even know what “Whatasized” is that’s embarrassing. It’s not creamy pepper sauce or water sauce like seriously guys? I know it seems silly but if you can’t get that right what other things are you letting skate by?
Atmosphere: 2
Food: 4
Service: 2
Tyler Geisler
The huney butter chicken biscuit and hashbrowns were great. The server was doing his best but management set him up for failure as he was the only person running the whole place on a Saturday morning. The rating isn't for the food. The food was great. The server was doing his best, but he couldn't handle the demand on his own.
Atmosphere: 3
Food: 5
Service: 1
Kathleen Eidsness Hoff
Food was overcooked and terrible
Thomas Mclaughlin
Great food
Atmosphere: 3
Food: 5
Service: 5
Marc Montgerard
I went to the new location in Charlotte. Fries were cold and dead. ordered a side of jalapeño ranch, it wasn't in the bag so I asked the girl at the drive thru for it. After 5 min I said forget it. Burger was mid at best. zero stars. would not recommend.
Marc Howard
Ever since they’ve sold out it hasn’t been the same. Food quality is horrible, customer service has went down, cleanliness of establishments (at least in Magnolia TX) has gone down.
Bill Davis
I gave the newness a few weeks to wear off and went mid afternoon with a friend. we both ordered a burger combo. not many customers inside but they had a lot of drive through people waiting. after a substantial wait my order arrived. the burger was quite good but fries were cold and tasted old. my friend had to check twice before his came and when a server walked by I mentioned the fries. she agreed to get more but I watched as she went about other duties. when my friends food finally arrived I told server I was waiting on fries. a manager came and said fries would be ready in 90 seconds. ten minutes later we were ready to leave and I mentioned the fries to the manager who said she had told an employee to take to me. again she apologized and offered me an apple pie. the lunch was a hectic mess and we didn't visit or talk as we were checking on missing food
The burger was ok, but not unusually special. After waiting for 10 minutes, I had to go to the counter to check on my order. The person I was with had nearly finished his food when mine was brought to the table.
Too many employees walking around in the dining area not doing anything.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Nikolai Prather
I stopped going to my local whataburger about 3 years ago because the store was always understaffed, I’d always spend 30 mins waiting and that’s unfortunately not an exaggeration, and the food was never right. I decided to try it again and I’m pleased to report, the store was understaffed unfortunately but they didn’t get any of the burgers wrong! They just forgot one order entirely. On the bright side it took 30 minutes again! I told everyone I knew not to go back then, and will do again. Staff the store, and make the orders correct. That’s the basic bare bones requirements of a restaurant. If you have a rush, as restaurants do, staff it accordingly with people who can count how many orders are in the bag. Tasted good though!
Blanca L Chavarria
I always get the jalapeno burger, with a banana milkshake so yummy, really recommend coming
Charles Wilson
horrible wait times (40 minutes) and customer service even worse
Sweet and spicy bacon cheeseburger was killer. Dr pepper blackberry shake amazing eats.
Atmosphere: 5
Food: 5
Service: 5
Are kidding me? It's what a burger. Of course it's delicious. Best burger for the money
Atmosphere: 5
Food: 5
Service: 5
Poor staff I wait for my order standing 30 mins
So not sure what happened with Whataburger. Idk if it’s a training issue or just new ownership not caring about what made Whataburger so great. But when you don’t even know what “Whatasized” is that’s embarrassing. It’s not creamy pepper sauce or water sauce like seriously guys? I know it seems silly but if you can’t get that right what other things are you letting skate by?
Atmosphere: 2
Food: 4
Service: 2
The huney butter chicken biscuit and hashbrowns were great. The server was doing his best but management set him up for failure as he was the only person running the whole place on a Saturday morning. The rating isn't for the food. The food was great. The server was doing his best, but he couldn't handle the demand on his own.
Atmosphere: 3
Food: 5
Service: 1
Food was overcooked and terrible
Great food
Atmosphere: 3
Food: 5
Service: 5
I went to the new location in Charlotte. Fries were cold and dead. ordered a side of jalapeño ranch, it wasn't in the bag so I asked the girl at the drive thru for it. After 5 min I said forget it. Burger was mid at best. zero stars. would not recommend.
Ever since they’ve sold out it hasn’t been the same. Food quality is horrible, customer service has went down, cleanliness of establishments (at least in Magnolia TX) has gone down.
I gave the newness a few weeks to wear off and went mid afternoon with a friend. we both ordered a burger combo. not many customers inside but they had a lot of drive through people waiting. after a substantial wait my order arrived. the burger was quite good but fries were cold and tasted old. my friend had to check twice before his came and when a server walked by I mentioned the fries. she agreed to get more but I watched as she went about other duties. when my friends food finally arrived I told server I was waiting on fries. a manager came and said fries would be ready in 90 seconds. ten minutes later we were ready to leave and I mentioned the fries to the manager who said she had told an employee to take to me. again she apologized and offered me an apple pie. the lunch was a hectic mess and we didn't visit or talk as we were checking on missing food
Restaurantji Recommends
The burger was ok, but not unusually special. After waiting for 10 minutes, I had to go to the counter to check on my order. The person I was with had nearly finished his food when mine was brought to the table. Too many employees walking around in the dining area not doing anything.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I stopped going to my local whataburger about 3 years ago because the store was always understaffed, I’d always spend 30 mins waiting and that’s unfortunately not an exaggeration, and the food was never right. I decided to try it again and I’m pleased to report, the store was understaffed unfortunately but they didn’t get any of the burgers wrong! They just forgot one order entirely. On the bright side it took 30 minutes again! I told everyone I knew not to go back then, and will do again. Staff the store, and make the orders correct. That’s the basic bare bones requirements of a restaurant. If you have a rush, as restaurants do, staff it accordingly with people who can count how many orders are in the bag. Tasted good though!
I always get the jalapeno burger, with a banana milkshake so yummy, really recommend coming
horrible wait times (40 minutes) and customer service even worse
Loading...