My son’s wings were soggy and a few of them weren’t anything really no bigger than the width of my finger and basically was just batter. Definitely not worth the price
Josephine Caro Aguas
Wingstop #1877 5045 Junipero Serra Blvd
Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Jay Woodworth
Wings where gummy no crisp whatsoever. Sad when your fried corn is the best thing on the menu! Should call it corn stop!
Lewis Meyer
The last two visits have been awesome! I passed by some others on my way home that don’t serve it as fresh. I go a little out of my way to come here. Mark, you’re doing an awesome job. Keep it hot!
Atmosphere: 5
Food: 5
Service: 5
CB Karla
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Justin Ritter
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Toy T
Ordered bogo chicken sandwich meal online (with bottles pop). Picked up order, was given cups, drinks in machine were out and only had carbonated water coming out, employee said yeah we know. Got home & they put 2 chicken strips on a bun. I called & they said the ran out of chicken patties but never told me even when they handed me the order. When i called back from home I said I wanted my money & they said mark said the truck would be in Wednesday & they'll replace the order. I tried to eat the sandwiches, we threw them away, they were horrible! The calls went on 2wks seeing if they had the sandwiches. Several times I was placed on hold for extreme amounts of time i have screenshots. Then they claimed they couldn't find my name even though i had my online receipt, said it meant nothing having it, I mentioned mark & they told me anybody can just say mark that doesn't mean anything. I asked to speak to mark, The guy told me mark is never there & he was the only one working taking orders, cooking & he was overwhelmed so he couldn't do anything. I called the next day a lady answered, she started to talk bad about mark told me why did i want to talk to him he doesnt speak English (not sure if that's true). Finally got someone to call mark at home (they said) & they just let us pick different items & not get the sandwiches. The food was still nasty, we didn't finish it. This is a horrible location and is ran poorly. Im sad its in olathe and I bet nothing will be done. Who investigates things like this, food crtics/bloggers or state inspection? Look at all these reviews.
Food: 1
Service: 1
jaxon
Food is mid, no one at this store tries.
Atmosphere: 1
Food: 2
Service: 1
Dean Mcatee
Food was cooked to perfection and fast, wings much bigger than b dubs and tasty. Our service was excellent, takes a while but expected die to order size, we got family combo. Big ranch dipiong sauces, much larger. Will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Seasoned Fries
Ian
Came here for dinner to grab a quick bite around 10PM. We placed our order online ahead of time. Took about 25 min for food to be ready, despite there being no one else at the restaurant other than the workers. Upon recieving order was not given drink cups, which hindsight wasn't the biggest issue, whatever I can go without a drink. By the time we got home and unpacked our bag of food came to find out not only were we missing a side of the corn (which was an upcharge) but the tenders and chicken sandwiches (2 different chicken sandwiches and 2 different orders of tenders) were both in the takeout boxes, quite literally sitting in a pool of oil. And we aren't talking like a little bit (which is expected from fried in oil foods), but literally to the point they were all soggy. Pretty disappointing as this was our first time trying wingstop and had high hopes from reviews we had seen online about how good the food is (not reviews from this specific location).
We are willing to try Wingstop again, but by no means this location. Paid extra for drinks and a side we did not receive and received food sitting in pools of oil. Waste of $30+. And judging by the reviews of this location, which I clearly should have read prior to ordering, this is not anything new. Maybe hire employees who care to do their jobs correctly? Because for there to be no one else in the restaurant then wait as long as it took for food AND to not even receive everything ordered AND for it to be sitting in puddles of oil...is clearly a lack of care on the employees end. Ridiculous.
The employees are rude and verbally talk bad about people when they're in the back. Also don’t have online orders made in time.
Atmosphere: 1
Food: 4
Service: 1
Evasion Juba
Wingstop 119 olathe location that's crazy service.i was there for pick up order doordash and they spend me 20 mn waiting for the order.they don't giving me the order.again crazy service in the store location.
Nicholas Alexander
So good, workers are efficient and kind. Very clean too!
Austin Daughtery
Food was over cooked and didn’t even have the right sauce. Why are we messing up simple wing orders when it literally tells you what sauce to put on it. The manager mark couldn’t even give me a refund because he is captain WingStop and is saving the multi-million dollar corporation from a $3 loss. The location is new and suffers greatly. Please get new management and get mark the manager out of this establishment.
Atmosphere: 1
Food: 1
Service: 1
Fredrick Miller
The main reason I am writing this review is because of the manager mark. Dude can’t lead a team or make a chicken strip right to save his life. It’s difficult for me to understand how you are employed to make a frozen chicken strip and can’t even do it right. SMH
My son’s wings were soggy and a few of them weren’t anything really no bigger than the width of my finger and basically was just batter. Definitely not worth the price
Wingstop #1877 5045 Junipero Serra Blvd Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Wings where gummy no crisp whatsoever. Sad when your fried corn is the best thing on the menu! Should call it corn stop!
The last two visits have been awesome! I passed by some others on my way home that don’t serve it as fresh. I go a little out of my way to come here. Mark, you’re doing an awesome job. Keep it hot!
Atmosphere: 5
Food: 5
Service: 5
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Ordered bogo chicken sandwich meal online (with bottles pop). Picked up order, was given cups, drinks in machine were out and only had carbonated water coming out, employee said yeah we know. Got home & they put 2 chicken strips on a bun. I called & they said the ran out of chicken patties but never told me even when they handed me the order. When i called back from home I said I wanted my money & they said mark said the truck would be in Wednesday & they'll replace the order. I tried to eat the sandwiches, we threw them away, they were horrible! The calls went on 2wks seeing if they had the sandwiches. Several times I was placed on hold for extreme amounts of time i have screenshots. Then they claimed they couldn't find my name even though i had my online receipt, said it meant nothing having it, I mentioned mark & they told me anybody can just say mark that doesn't mean anything. I asked to speak to mark, The guy told me mark is never there & he was the only one working taking orders, cooking & he was overwhelmed so he couldn't do anything. I called the next day a lady answered, she started to talk bad about mark told me why did i want to talk to him he doesnt speak English (not sure if that's true). Finally got someone to call mark at home (they said) & they just let us pick different items & not get the sandwiches. The food was still nasty, we didn't finish it. This is a horrible location and is ran poorly. Im sad its in olathe and I bet nothing will be done. Who investigates things like this, food crtics/bloggers or state inspection? Look at all these reviews.
Food: 1
Service: 1
Food is mid, no one at this store tries.
Atmosphere: 1
Food: 2
Service: 1
Food was cooked to perfection and fast, wings much bigger than b dubs and tasty. Our service was excellent, takes a while but expected die to order size, we got family combo. Big ranch dipiong sauces, much larger. Will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Seasoned Fries
Came here for dinner to grab a quick bite around 10PM. We placed our order online ahead of time. Took about 25 min for food to be ready, despite there being no one else at the restaurant other than the workers. Upon recieving order was not given drink cups, which hindsight wasn't the biggest issue, whatever I can go without a drink. By the time we got home and unpacked our bag of food came to find out not only were we missing a side of the corn (which was an upcharge) but the tenders and chicken sandwiches (2 different chicken sandwiches and 2 different orders of tenders) were both in the takeout boxes, quite literally sitting in a pool of oil. And we aren't talking like a little bit (which is expected from fried in oil foods), but literally to the point they were all soggy. Pretty disappointing as this was our first time trying wingstop and had high hopes from reviews we had seen online about how good the food is (not reviews from this specific location).
We are willing to try Wingstop again, but by no means this location. Paid extra for drinks and a side we did not receive and received food sitting in pools of oil. Waste of $30+. And judging by the reviews of this location, which I clearly should have read prior to ordering, this is not anything new. Maybe hire employees who care to do their jobs correctly? Because for there to be no one else in the restaurant then wait as long as it took for food AND to not even receive everything ordered AND for it to be sitting in puddles of oil...is clearly a lack of care on the employees end. Ridiculous.
Restaurantji Recommends
The employees are rude and verbally talk bad about people when they're in the back. Also don’t have online orders made in time.
Atmosphere: 1
Food: 4
Service: 1
Wingstop 119 olathe location that's crazy service.i was there for pick up order doordash and they spend me 20 mn waiting for the order.they don't giving me the order.again crazy service in the store location.
So good, workers are efficient and kind.
Very clean too!
Food was over cooked and didn’t even have the right sauce. Why are we messing up simple wing orders when it literally tells you what sauce to put on it. The manager mark couldn’t even give me a refund because he is captain WingStop and is saving the multi-million dollar corporation from a $3 loss. The location is new and suffers greatly. Please get new management and get mark the manager out of this establishment.
Atmosphere: 1
Food: 1
Service: 1
The main reason I am writing this review is because of the manager mark. Dude can’t lead a team or make a chicken strip right to save his life. It’s difficult for me to understand how you are employed to make a frozen chicken strip and can’t even do it right. SMH
Atmosphere: 1
Food: 1
Service: 1
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