Excellent spot. They had my favorite, Chocolate Fudge, and wifey found something she liked. So many choices.
Atmosphere: 5
Food: 5
Service: 5
Mariah Shields
Went in for a double scoop oreo cone with m&m and sprinkles and a triple scoop bowl. Got charged over $21 because the lady added an extra scoop. She read the order back to me without mentioning the extra scoop and when i asked for the receipt thats when she apologized for adding extra. Watch out for extra charges because this isnt the first time.
Atmosphere: 2
Food: 5
Service: 2
Shamiia S
Worst customer service ever. Family won’t allow you to look at options, very pushy, very impatient.
Tatyana T.
Customer service was terrible. They were impatient and didn't give us the chance to look at all the options without them hovering us and kept asking if we were ready, mind you it wasn't even busy at all.
Lizbeth Bahena
I loved the ice cream and service here!
David Bell
Don’t order the sundaes from here. Everything is weirdly weighed on a scale. Yes they try to hide the ice cream under whip cream and even try to disguise the cherry as ice cream. This business won’t last.
Andi Williams
Terrible customer service. My order was taken twice and then I was charged double. Confusion and mistakes happen but then to tell your customer it is their fault is not ok. Maybe have one person help one customer and not have 3 people ask the same question to the same customer. Will not be returning to this location.
Joe Snider
This is the stingiest store I have ever been to. They only allow 2 samples, they weigh the scoops of ice cream to make sure they aren't giving you too much, and the scoops are the size of a golf ball. Do yourself a favor and go to the BR on Johnson Dr.... WAY better location.
Spencer Shaver
High price and very little scoop. Not worth it. Go to a private owned ice cream shop. We complained but we were told that the company told them to give small scoops and cheating with giving only half a scoop.
Maddie R.
Baskin robbins dose not only have excellent ice cream, they also have excellent employees. The guys at the counter were so nice and made sure we got what we asked for. One older guy was super funny and cracking jokes
I ordered an item and didn't end up liking it after the first sip. I ask for an exchange of the same value or a refund and they said no because it's "the customer's choice to purchase an item." Very rude. wasted $6.10 on a small!
Tom Van Fleet
World Class Chocolate hits different. Trust me.
Natalie Rathers
The Ice cream is good which is why this location was given two stars. The staff is rude, unhelpful and unprofessional, they literally rushed us to make a decision on flavors ( I haven't eaten here since I was a teenager, i have young adults myself now). I will never return to this location, even if the ice cream was free.
Natalie R
I give this place two stars because the ice cream is tasty. This location is unwelcoming, they're rude and unprofessional. The staff rushed my husband and I to make a decision literally every 30 seconds! Based on the experience at this store, I'll never return to this location.
Philip P
Unprofessional, they work without gloves, and they do not show respect!?
Excellent spot. They had my favorite, Chocolate Fudge, and wifey found something she liked. So many choices.
Atmosphere: 5
Food: 5
Service: 5
Went in for a double scoop oreo cone with m&m and sprinkles and a triple scoop bowl. Got charged over $21 because the lady added an extra scoop. She read the order back to me without mentioning the extra scoop and when i asked for the receipt thats when she apologized for adding extra. Watch out for extra charges because this isnt the first time.
Atmosphere: 2
Food: 5
Service: 2
Worst customer service ever. Family won’t allow you to look at options, very pushy, very impatient.
Customer service was terrible. They were impatient and didn't give us the chance to look at all the options without them hovering us and kept asking if we were ready, mind you it wasn't even busy at all.
I loved the ice cream and service here!
Don’t order the sundaes from here. Everything is weirdly weighed on a scale. Yes they try to hide the ice cream under whip cream and even try to disguise the cherry as ice cream. This business won’t last.
Terrible customer service. My order was taken twice and then I was charged double. Confusion and mistakes happen but then to tell your customer it is their fault is not ok. Maybe have one person help one customer and not have 3 people ask the same question to the same customer. Will not be returning to this location.
This is the stingiest store I have ever been to. They only allow 2 samples, they weigh the scoops of ice cream to make sure they aren't giving you too much, and the scoops are the size of a golf ball. Do yourself a favor and go to the BR on Johnson Dr.... WAY better location.
High price and very little scoop. Not worth it. Go to a private owned ice cream shop. We complained but we were told that the company told them to give small scoops and cheating with giving only half a scoop.
Baskin robbins dose not only have excellent ice cream, they also have excellent employees. The guys at the counter were so nice and made sure we got what we asked for. One older guy was super funny and cracking jokes
Restaurantji Recommends
I ordered an item and didn't end up liking it after the first sip. I ask for an exchange of the same value or a refund and they said no because it's "the customer's choice to purchase an item." Very rude. wasted $6.10 on a small!
World Class Chocolate hits different. Trust me.
The Ice cream is good which is why this location was given two stars. The staff is rude, unhelpful and unprofessional, they literally rushed us to make a decision on flavors ( I haven't eaten here since I was a teenager, i have young adults myself now). I will never return to this location, even if the ice cream was free.
I give this place two stars because the ice cream is tasty. This location is unwelcoming, they're rude and unprofessional. The staff rushed my husband and I to make a decision literally every 30 seconds! Based on the experience at this store, I'll never return to this location.
Unprofessional, they work without gloves, and they do not show respect!?