Casey's
8059 Metcalf Ave, Overland Park
(913) 372-7455
Recent Reviews
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Is not good 🤢🤮🤮🤢🤮🤢🤮🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
I normally don't make reviews for such mundane things like a Casey's, but since I started going there I've sort of fell in love with the place and the staff and the food. I work from home, and now go there most days of the week for fillups and honestly just enjoy getting out of the house and seeing a friendly familiar face. Tiffany is amazing, and even hold my baby while I'm filling up my cup and grabbing a slice of the most deliciously convenient pizza. I know this sounds like a straight up advertisement at this point, but it's completely unbiased enthusiasm, you can notice my review status and see that I have a fair mix of good and bad reviews.
Atmosphere: 5
Food: 5
Service: 5
This store is clean and staff is friendly, but it’s a huge miss. There should be way more grocery items. It’s surrounded by apartments with no real grocery options within walking distance. A little less junk and a little more real grocery items would bring in way more foot traffic.
Atmosphere: 3
Food: 3
Service: 3
They keep forgetting to give me the sauce I order with the pizza
worst management staff I’d ever encountered with. I see now why they have terrible reviews . was told “ get out of my store “ for asking for a fresh pizza to be made for me.
Service: 1
Fantasia said she is a store manager but she acted like she wasnt and said some hateful things to me today as I waited to check out. Feel free to check your store cameras and listen in if you can. i will be leaving reviews on Yelp, Google, and any other review app i can think of to give your location a bad review. It makes me never even want to visit a Caseys again, let alone this location. Please contact me, your store is mismanaged and your store manager shouldnt be saying hateful things to your customers. I was literally just standing there waiting in line. Im so incredibly mad. Dont worry Ill be telling everyone about this awful experience and why they shouldnt visit your store. So disgusted! Customers stay away from this location unless you like verbal abuse. Get Fantasia out of there.
Atmosphere: 1
Service: 1
What is wrong with this store no other caseys is this bad and ive managed at one before this stores pizza is horrible the staff is the rudest laziest staff ive ever encountered i got a pizza a few months ago that had absolutely no sauce on it it was disgusting and dry I had to call and argue with an employee just to get a free pizza voucher and they said I would have to call to place an order for a free pizza ive called multiple different times now and they either dont awnser the phone or they pick it up and then immediately hang up how am I asposed to call for my free pizza if I can't get anyone to answer the phone this place need the general manger to take a look at whats going on and get new employees!!!
Atmosphere: 1
Food: 1
Service: 1
I called 4 times back to back and whomever is there at 4:55am just kept picking the phone up & hanging it up. Now I’ll have to contact doordash for assistance when it could’ve been resolved by a person directly at the location. Hire someone that wants the job.
Service: 1
Never order from here! Gross pizza. Absolutely horrible ! And you can't contact anyone. They don't care. Stole my 30 dollars. The box was not sealed upon delivery. I'm just astonished. When we called they just kept answering and hanging up. Never got to speak to anyone. 6 pieces were dry and burnt with no toppings NO sauce but I ordered extra. A 3 year old must have made this pizza and there is no customer service!!!!!!
Cold and dry pizza and they don't give a shit. I'm literally shocked
Atmosphere: 1
Food: 1
Service: 1
Tiffany I think her name was is one of the worst employees I’ve ever encountered. Casey’s should be ashamed having such a rude and despicable character working for them!
Service: 1
Restaurantji Recommends
Good little convenience store in an unexpected location. Staff is usually very friendly. I’ve had pizza a couple of times from this exact location. Hot and delicious but will definitely give you gas and potentially bad poops. Getting in and out of the parking lot is a nightmare(Metcalf)
Atmosphere: 4
Food: 4
Service: 4
The deli is a disaster here.
I went in for breakfast pizza at 4:30am. They only had peperroni or sausage pizza. The directed me to their biscuits and gravy. I reluctantly grabbed one of those.
Got back to the hotel and the biscuits are so hurt they look like charcoal!!
TOTAL FAIL .
I'll have toake a special trip over there tomorrow with this poor excuse for food and demand a refund.
Waste of time. Total failure. Close your deli.
Ive never had an issue with food or service, but most of the drinks I want are empty a majority of time and parking is a nightmare. There’s 6 reserved parking spots that are always full with no one inside.
Atmosphere: 1
Food: 4
Service: 3
Not a gas station, don't list it as one.
This place does not have a good selection of drinks. There was hardly anything on the shelves in the freezer in the cooler I mean it was clean yes I'll give you that however as in product sucks.
Atmosphere: 4
Service: 1
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