Dunkin'
7722 W 151st St, Overland Park
(913) 396-6316
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
drinks n doughnuts are consistency delicious every time i come here!! my favorite dunkin spot
SO SLOWWWW
Employees are all angry, no one speaking to any customers. I waited 10 minutes for my mobile order the app said was ready. Employee growled and handed me my food. I was trying to ask about my coffee part of my order that I didn’t receive yet but he stalked off before I could finish my sentence. Waited another 10 minutes. Finally interrupted another employee who was MAD I asked her. She walked to a counter full of coffees, found mine that was sitting there THE ENTIRE TIME, and I left with my now cold coffee. I’m so disappointed. Terrible experience all around. Will not be returning.
Atmosphere: 1
Food: 4
Service: 1
Literally the slowest Dunkin I've ever been to. I waited 40 mins in the drive thru before even ordering and because the drive thru has curbs on either side I could leave without ordering.
DON'T WORK HERE DONT GO HERE
They don't care about anyone's well being nor do they care about the lack of staffing! I was there for 4 months and planned to stay a lot longer! They keep the bad employees with no work ethic but don't try to keep the ones that bust ass for them! AND THERES MOLD UNDER THE COFFEE MACHINES AND IN THE ESPRESSO GRINDERS
Today around 10:45 I got the Famous maple sugar bacon sandwich. The middle eastern employee made the sandwich where I could see her preparing it. This is what she handed to me. This is literally Despicable 😫😤 Never coming here again :/
Service: 1
Unacceptable wait times. I sat in the drive through for 10 minutes behind cars waiting to order, 10 minutes at the order screen with no response, and another 10 minutes at the window waiting for my food.
Always friendly and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
I went in to get two dozen donuts for my office. I asked for a variety and was given the most boring selection. I think their donuts are good but highly recommended walking in to pick your own variety.
Food: 5
Service: 2
Only come here if you want to wait 45 minutes in the drive through for average doughnuts.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dunkin' in Overland Park is the perfect spot for a quick and delicious pick-me-up! Many of our patients at Dopps Chiropractic love grabbing their favorite coffee or snack from Dunkin' either before or after their appointments. The staff is always friendly, the service is swift, and the variety of donuts and beverages is fantastic. Whether you're in need of a morning boost or an afternoon treat, Dunkin' has you covered. Highly recommended for anyone in the area looking for quality coffee and treats!
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin I've ever been to. Slow service and poorly prepared food. And, they asked for a tip. TRASH!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Dozen Donuts
The drive thru takes the longest of any Dunkin or any drive thru I have ever been in. And this is consistent. I try to see if anything has changed but it never does. This is my 3rd time waiting over the course of a year and it’s still the same. I’m officially late for work now and there is no easy way to drive out of the line in order to forget this entire ordeal and get to work. Will not be back. If you have somewhere to be, don’t go here.
Waited nearly 30 minutes for a coffee and 6 donuts. Unfortunately Hasn’t been the first time but will be the last.
Service: 1
Horrible experience, in line for literally 15 minutes they couldn’t figure out how to do a dozen donuts, will never come here again. Management please tighten up.
Loading...